MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15603 results found
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Calamity, Galloping Inferno saddle triggers
I saddled [Calamity, Galloping Inferno] with [Prickly Pair] and attacked an enemy planeswalker.
See portions of the log around 4:46:17 PM (gameStateId 346-359):
[137905] [UnityCrossThreadLogger]4/16/2024 4:46:17 PM: K74UNEOZYZC7VGWRSOXZWT42MM to Match: ClientToMatchServiceMessageType_ClientToGREMessage { "requestId": 197, "clientToMatchServiceMessageType": "ClientToMatchServiceMessageType_ClientToGREMessage", "timestamp": "638488971777989364", "transactionId": "4e36666e-8624-4e8b-98b7-e84c8d546408",The correct behavior is for two token copies ("Repeat this process once") of [Prickly Pair] to ETB tapped and attacking, and for two mercenary tokens to be created as the token copies' ETB triggers resolve. That didn't happen.
Instead, only one token copy (instanceId 308) was created. Thus, only one ETB trigger to create one red mercenary token (instanceId 312).
…
85 votes -
152 votes
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Aetherdrift companion not muting
Aetherdrift robot dude still makes noise and animations even after muting player/companion
12 votes -
App crashing when trying to download data
SEP 12, 2024
Game crashed in the middle of a match on my s24 ultra. Tried to go back into the app but said an update was needed. Updated the app and went into the client. It says download an additional 6.46mgs. As soon as I click the download button the app crashes. Tried 10 times so far, cleared the data and cashe and even uninstalled. Still keeps crashing when I click the download button.30 votes -
Obtained cards tagged as new but were already owned
cards already owned being tagged as new
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Magic The Gathering Arena Screenshot 2023.10.26 - 16.07.25.13.png 3191 KB -
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238 votes -
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Constant crashing after new update
Whenever I log into the client after the recent 9 GB update I assume in preparation for Duskmourn, the client is very laggy. When I click on another tab such as the deck tab, or even whenever I hover over the daily quest reroll, the client freezes and crashes, without me having to click on anything.
30 votes -
Unable to sideboard in best of 3
Unable to use the sideboard in best of 3. I tried to sideboard and the cards won’t get added into my deck. If I take a card out I cannot readd it either unless I clear the app and reload it
37 votes -
cant play triomes in chromatic cube
The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????
67 votes -
Experience
Weekly experience rewards aren't rewarding any experience towards mastery. Upon completion of winning a game the counter of weekly experience ticks up, the notification appears, however no progress is logged towards the mastery completion. I play MTGA through my Android phone and don't use any other devices to play. The expected event is obtaining 250-275 experience per win, however none is added to the mastery progress after the notification appears, which claims that it has been. Screenshots attached of totals prior to winning a match, notice of reward given, and evidence of no reward recorded.
35 votes -
Exhaust bug
My opponent managed to exhaust his cards multiple times when elvish refueler was on my board and not on his. Can someone explain this ? is this supposed to work this way ? It was during a sealed event so I lost a game while I was not supposed to
11 votes -
Tender wildguide not allowing to put counters on
Tender wildguide wasn't allowing me to add counters to it. Only mana ability was allowed to work.
45 votes -
Win recorded as loss
I was playing OTJ draft with two losses and 0 wins. I won my next match but the app recorded both 1 loss and 1 win. Since that totaled 3 losses, I’m not able to continue.
80 votes -
Duskmourne Alchemy Event Bug at 11/06
Since 11/05/2024 the alchemy event (Bo1) is giving OTJ Alchemy packs as reward instead of Duskmourne ones.
For me, are already 3 events that I recieve the wrong rewards.18 votes -
Detain Keyword Not Fully Explained
The Detain keyword isn’t displaying it’s fully text and is missing large gaps from what the tabletop version is, completely failing to explain that there is a duration. Additionally, detained creatures are not displaying any text about the status.
This is on IOS.
16 votes -
helm of the host
Helm of the Host is giving me tokens of any creature equipped with any equipment card.
45 votes -
Cannot edit deck
- Go to decks
- Select deck to edit (Angels).
- click edit deck
it just goes to wafting for the server message and loading
58 votes -
Spike shell servo pet does not respect mute setting
The new Spikeshell Servo pet has a very annoying zoom animation and loud sound. Every other pet can have its sound muted and movement stopped by muting the other player. (Even fairies with their constant high pitched fluttering.)
But its zip sound and screen crossing animation still play even when the other player is muted.
Even better, add a gameplay setting to totally disable pets for all games. They are more annoying and distracting to me, than I enjoy tapping them.
10 votes -
planeswalker commander bug
There is an issue with Planeswalkers as commanders in Brawl. As long as the Planeswalker is not on the field the game play is normal. When you cast the Planswalker it and following spells remain on stack image, they can still e interacted with but other items become unresponsive. massive bug. playing on iOS, iPhone 11.
11 votes -
Achievement not registering
Achievement “your go - win a game where you only cast spells on an opponent’s turn” completed several times and not registering.
12 votes -
reservoir kraken
reservoir kraken is not functioning as intended right now, with the opponent able to tap my creatures to pay the cost of its triggered ability
log file too large
25 votes
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