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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9576 results found

  1. Persistent petitioners and rats bug

    On arena cards like persistent petitioner that allow multiple copies of the card to be in deck aren't working properly and are making brawl decks invalid
    Noted at 4:41am on wed july 9 2025

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  2. bug with Cursecloth Wrappings?

    during draft on a PC I tried to embalm Basri, Tomorrow's Champion with the activated ability of Cursecloth Wrappings. I had ample white mana open but when trying to pay the embalm cost, I recieved an error message reading "cannot be completed due to unpayable cost" Did I not take another cost into account or is this a bug in Aetherdrift gameplay?

    30 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  3. Side board issues

    For some reason I can’t have more than 7 cards in my side board, and every time I try to put in any number between 8 and 15 cards in the side board, it says “decks cannot have more than 15 cards in the side deck.” It says this both for new decks and existing ones

    13 votes

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  4. Not allowed to break singleton rule with ***** Against Humanity in Brawl

    When trying to craft a Brawl deck based around ***** Against Humanity, I get an error saying that "This deck contains too many cards of a card" despite this contradicting the rules text on ***** Against Humanity

    12 votes

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  5. Trouble with "This deck can contain any number of "This" cards"

    After this newest update all my decks that have "This deck can contain any number of "this" card" have stopped working. It keeps saying I have to many copies despite the limit being lifted.

    12 votes

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  6. Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.

    When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...

    Hello, it's sad but the bug persists.
    Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
    Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest…

    75 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  7. Aether Tiger Companion Particle Error

    Since the newest patch, the Aether Tiger has an error with it's particle effects (See attached screenshot and log). I have repaired game files and problem persists.

    15 votes

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  8. Brawl deck invalid even though all cards are valid

    Rats deck is considered invalid for having multiple copies of the Rat Colony card, which allows multiple copies of itself in decks.

    14 votes

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  9. Deck with multiple cards like dragon's approach, rat colony and nazgul are not available to play.

    Just went to play brawl with one of my decks but it's not available anymore saying that a can't have more than one copy of each cards including Dragon's Approach, Rat Colony or Nazghul.

    13 votes

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  10. Entering Lobby. Can't find Match

    Windows 11 23H2 Client: 2025.49.0.8799.1149957
    Hello. After last FF bug fix update Login started working, but I can't find game. I stuck on "Entering Match" and after 1 min get redirected to event lobby (or with "Cancel" exit button manualy). I can interact with other elements (e.g. Deckbuilding) I tried restarting the client and Windows or "Repair game files" option

    15 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Nazgûl and Cid, Timeless Artificer "too many copies"

    Arena is telling me that I have too many copies of these cards in my Brawl decks that use them.

    13 votes

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  12. Paypal Loop

    I've been trying to buy the Final Fantasy bundle, but your checkout isn't working. When I try to login into Paypal, it keeps starting me over. I've input the phone code correctly numerous times, I've tried logging in with password. It always ends with the prompt to put in my email or phone number again. Please fix this, or do you not like money?

    11 votes

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    10 comments  ·  Store  ·  Admin →
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  13. Adventure Issue (Tarkir Dragonstorm)

    Adventure Cards disappearing in Tarkir Dragonstorm. As far as I could tell, there were no cards on the board that would cause this action. I played 2 different adventure cards successfully and the other side would not be available to cast. I checked my graveyard and exile and they were not located there. Attached is the log. If this was actually a bug, it was the difference between a win and a loss.

    13 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  14. cannot login after update

    Just did a software update and now it doesn't load the game anymore. Both on windows and on android

    10 votes

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  15. Cannot add more than 7 cards to traditional standard sideboard

    In PC app. Trying to build a traditional standard deck. After adding 7 cards to sideboard, I am not able to add any additional cards. Cannot get to 15 sideboard cards. I have definitely selected "traditional standard"

    15 votes

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  16. 13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Deck Validation failed (Invalid Deck)

    Getting error Invalid Deck/Deck validation failed in Historic format

    15 votes

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  18. can't add more than 7 cards in sideboard in bo3 standard deck

    When I try to save a deck with more than 7 cards in sideboard I have the message than my deck can't have more than 15 cards in sideboard

    11 votes

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  19. 7 cards sideboard in Bo3 ranked games

    Recently I'm having this issue in Timeless Bo3 Ranked games in which I can only sideboard 7 cards. I have checked that the decks have been defined as Traditional Timeless in the deck editor tab.

    16 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Lightwheel Enhancements

    I was playing in a draft and was unable to cast Lightwheel Enhancements from my graveyard even though I was at Max Speed. Can’t predict the future, but it definitely impacted the game. I was going to attach it to an Unswerving Sloth to make it 6/6 while my opponent kept blocking it with a 5/6. That allowed them to continue blocking without losing a creature. I had 6 wins and 2 loses. I had a chance to win the last match of if I could have cast it.

    I am playing on iPhone and it appears I cannot download…

    15 votes

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