MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15602 results found
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Card Disappears from pool
First SNC Quick draft. P3P14 picked Raffine's Guidance. Card dissapeared from my pool when it came to deck building
19 votes -
Bug with fight rigging
Two fight riggings on battlefield, with hidden away cards. One 6 powered creature on battlefield. Both fight rigging triggers go on stack at beginning of combat, I resolve the first by putting a counter on my creature and the hidden away cards come into play. When the first trigger is resolved the second trigger disappears from the stack and my second hideway cards stay exiled on fight rigging.
16 votes -
Sideboard bug
Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.
Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.
I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue…
9 votes -
Crew/ Blood token sacrifice bug
When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.
9 votes -
MTG Arena hangs when trying to exit game (only happens when run from Epic Games launcher)
MTG Arena shouldn't hang when I'm done playing! Has been happening constantly since updating the Epic game launcher last week. When running MTGA.exe directly from the install location, the issue doesn't occur, so it seems to be related to the EGS launcher.
NOTE: other games launched from EGS do not have any such issue...Windows 10 Pro, Ryzen 5600, 32GB RAM, NVidia 3060ti
44 votes -
Stuck at black screen after restarting arena after game freeze
Steps to reproduce: Close the arena app after a game freeze in the middle of a match. Start the app again, at this point the game automatically rejoins the match. Complete the match by winning or loosing. You see a spinner and get stuck at a black screen. This hasn’t always been the case, one or two updates ago I had several game freezes but never ended up at a black screen.
Platform: iOS
Expected result: End up in the game lobby6 votes -
March of Swirling Mist
During a sealed event for neon dynasty, the card 'March of Swirling Mist' failed to do anything, costing me a game. I selected a value for x, paid the mana, and it didn't let me pick creatures to phase out.
27 votes -
cosmos elixir
In French, there exists 2 versions of "Cosmos Elixir", only one in English.
But in game, even when the 1st Version is played on battefield (1 life + scry 1) it's the second version that is applied (2 life).
5 votes -
alchemy pass
Alchemy in free pass is terrible, I don't care about alchemy, as a lot of other players do not. I have 0 incentive to play the game while alchemy is the main reward for the pass.
14 votes -
The game keeps bugging out, freezing and disconnecting
First, the game wouldn't let me start a match, saying my deck was invalid when it clearly was not. Then, I relaunched the game, which caused it to bug out completely and tell me I have to complete the color challenges to unlock more game modes.
Finally, I logged out and logged back in which made the game functional, but only until I started a match, at which point it kept freezing, loading, bugging out until it eventually just froze permanently and I hate to force quit it.
Just thinking about how I spent over 100 bucks, 50 of which…8 votes -
Cant Challenge Player
Every Time i go to challenge a specific player, will let me select a deck and type the name in but it says "cant submit deck" I am using the premade decks. Then when you retry you timeout of server connection. This issue has persisted since the last update. Hope it will be fixed soon
5 votes -
Solutions to combat stalling / roping?
Does WotC actually do anything about players who stall / rope games anymore? Reading the forums, it seems like they cracked down on it once 3 years ago, but no longer take active measures against it.
I suggest adding a rope under the profile tab that gets shorter each time your account is reported for roping, and once your rope runs out, your account is banned. That way people know their are real consequences for their actions, and that WotC takes player conduct seriously.
51 votes -
Purachse from daily deals not added to collection
I purchased Garruk, Wrath of the Wilds from daily deals. Its not in my collection and gold is gone. Thank you very much.
10 votes -
デッキのインポートが正しく動かない
バージョン2022.20.1.4318.962619
日本語版、デッキのインポートが正しく動かない切り崩し (DMU) 89
冥府の掌握 (MID) 107のインポートがエラーになる
デッキをエクスポートしてすぐインポートしてもエラーになる7 votes -
Please don't have rebalances done for Alchemy affect Historic
Changes to ban/suspend/rebalance cards in Alchemy should have no impact on the cards in Historic.
If a card is problematic in historic and you want to re-balance it specifically with that format in mind rather then ban it then I'm fine with that (though not everyone is).
As a historic player I get excited for the most powerful cards that come out with each standard set since they are the most likely to be playable in historic. But them being powerful also means they are now the most likely cards to be nerfed based on Alchemy power level which dampens…
60 votes -
#leavehistoricalone
i dont care about standard or alchemy - do what you want with this formats. but leave historic alone. dont make it a life format, no rebalancing of cards, do not shove digital only cards down our throat. nobody asked for this. we want quality of life features, we want a better economy and we want pioneer. stop messing around. give us a non rotatind place to play with our cards, and most important STOP IT with this digital only cards nonsense!
61 votes -
Draft Win Not Counted
Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.
Platform: Windows 10
Attaching game log and screenshot.51 votes -
draft loss
My Dominaria Draft united was ended unexpectedly because of bug. I had drafted the cards and was about to play the game but then it gifted me 1 pack and 50 gems. I had used a token.
7 votes -
Issues Challenging Friends from Friends List
I'm able to challenge a friend to one game. Afterwards, I am unable to challenge them again or receive challenges from others. Posting log to support.
6 votes -
Karn, living legacy emblem not working
The new Karn, Living Legacy emblem does not work on Arena. Once I got the emblem whenever I tapped an artifact lane for mana or a mana rock it should trigger but it does nothing. Please fix this soon with a patch.
6 votes
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