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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24815 results found

  1. MTGA Crashes When Casting Koma

    Hello, as the title says, MTGA crashes on every cast of Koma, Cosmos Serpent. This issue occurred while playing on my iPhone and in the Arena Cube Draft. Thanks!

    57 votes

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    29 comments  ·  Gameplay  ·  Admin →
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  2. Quick Draft Quest No Progression

    I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.

    105 votes

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    57 comments  ·  Events  ·  Admin →
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  3. Touch screen not functional after update

    touch screen does not work for many people after the update

    725 votes

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  4. 97 votes

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    42 comments  ·  Events  ·  Admin →
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  5. BUG: Mac Client only works in Full Screen mode after KTK update

    If you launch the Mac client in windowed mode (i.e., not in Full Screen mode), you cannot click on anything. Nor can you easily quit the game! (You have to force quit it, e.g., via the Activity Monitor app.)

    The solution is to delete your preferences so that the MTGA client will open in Full Screen mode by default.

    To delete your preferences, open a terminal -- the Terminal app will suffice -- and execute the following commands.

    $ cd ~/Library/Preferences
    $ rm com.wizards.mtga.plist

    You'll have to log back in and reset your client preferences to taste. Just don't uncheck…

    75 votes

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  6. Calamity

    Had Calamity sattled with a creature. when i went to attack a battle, only 1 token was produced. noticed it also happened when attacking player and they had a planeswalker out.

    31 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. I can't edit any decks.

    Since the update today, I can no longer update any of my decks. When I go to edit deck it just stays frozen on the "Waiting for Server..." screen.

    23 votes

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  8. 283 votes

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    101 comments  ·  Events  ·  Admin →
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  9. Jump in Quest won’t progress

    The complete jump in 3 times quest will not progress. I have tried winning jump in then resigning ( repeated 3 times over). Then I had tried winning 3 matches on each jump in then resigning and did that 3 times but it did not progress so I have been stuck with out being able to progress for months now!

    28 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  10. Card style button

    So apparently yall removed that super-simple card style button next to the crafting button and we have to search for the cards we want to change the style? Yall are dumb. Bring it back.

    82 votes

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  11. 308 votes

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    101 comments  ·  Events  ·  Admin →
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  12. error updating data

    after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.

    35 votes

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  13. Detailed log missing the Pack 1 Pick 1 entry

    Platform: PC, Win11

    Steps to reproduce:
    1. Enable detailed logging in the Settings under Account > Detailed Logs (Plugin Support)
    1. Join a Premiere Draft Event
    2. Progress through the drafting process
    3. Open the player log located at "C:\Users<Username>\AppData\LocalLow\Wizards Of The Coast\MTGA"
    4. Note that the "Draft.Notify" entry exists in the log for all draft picks except the first one.

    Actual: "Draft.Notify" entry is missing from the detailed log for pack 1 pick 1 of the draft.

    Expected: "Draft.Notify" should be present in the detailed log for all packs and picks of the drafting process.

    Workarounds: All complicated or…

    24 votes

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  14. Jump in mission

    There is a mission where you have to complete jump in 3 times, I did it once yesterday but after some time it went back to 0, the tokens are 1000g a piece I would very much like to finish the mission, thank you

    46 votes

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    11 comments  ·  Events  ·  Admin →
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  15. Bug with mercenary tokens on Arena mobile

    If you have a stack of mercenary tokens from the new set that tap to add +1+0 at sorcery speed, it seems impossible to target any other mercenary with that ability. When activating it, that mercenary stays on the top of the stack and no matter where you press on the stack it just taps and targets itself. Completely useless. It appears to work fine with any other creature, there's just a UI problem with stacks of them on mobile.

    21 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  16. some accounts can't login after Khans update

    arena is giving some accounts a bug that they're unable to login. i tried logging into my second account and had no problem but trying to log in to my main account gives me the pop up.

    56 votes

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  17. Waiting for the Server for modify a deck

    When I select a specific deck to modify it, Arena is stuck on "Waiting for the Server". This does not happen with other decks.
    The list of the deck is attached.

    17 votes

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  18. Error Updating Data since latest patch

    Error Updating Data since last patch. Can't play at all.

    62 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. friend challenges not allowing deck to submit

    Every time me or my friend challenges each other it is a 50/50 chance of MTG working. Because, we are given a message that say, "Unable to submit deck" even though the decks were legal and allowed to be used. I have not had any issues with regular play against random players. Only when I challenge or my friend challenges me. I would really appreciate it if this issue can be resolved and addressed quickly.

    64 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  20. Error Updating Data - FIX YOUR GAME WIZARDS

    FIX YOUR F@$&ING GAME YOU ABSOLUTE FAILURES. HOW DO YOU CONSISTENTLY PRODUCE THE WORST POSSIBLE PRODUCT IMAGINABLE? HOW DO YOU CONSISTENTLY BREAK THE ONE AND ONLY THING YOU HAVE TO WORK ON? HOW DO YOU ***** UP UPDATE AFTER UPDATE AFTER UPDATE AND STILL NOT LEARN HOW TO DESIGN A GAME PROPERLY? HOW LONG IS IT GOING TO TAKE BEFORE YOU ALL LEARN HOW TO DO YOUR JOBS????

    58 votes

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