MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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11935 results found
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Error Updating Data PC and Mobile
After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.
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137 votes -
ログイン不能/I can't log in
From October 23, 2024 (Japan time), I cannot log in from a line using a specific internet provider.
It seems that access from "nuro hikari", a famous internet provider in Japan, is restricted and I cannot log in to the IOS version and the mac version.
I can log in to the iOS version by using the phone company's line.
I am having trouble because only certain internet providers are restricted. Please fix it.2024年10月23日(日本時間)から特定のインターネットプロバイダを利用した回線からログインできません。
日本の有名なインターネットプロバイダの 「nuro光」という回線からのアクセスが制限されているようでios版、mac版とログインできません。
iOS版は電話会社の回線にするとログイン出来ます。
特定のインターネットプロバイダのみ規制されていて困っています。修正をお願いします。43 votes -
2 votes
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Break Out not functioning correctly
The card “Break Out” from Murders at Karlov Manor is putting cards on top of my library instead of into my hand, which is not what the card says to do. It is now a net card-disadvantage and is unplayable.
45 votes -
No Daily Deals displayed
For me there are no daily deals displayed in the store. I was already wondering about there being none. However, as this is the second day I have now checked reddit to see if there is any discussion on the topic. Turns out: there are daily deals, they are just not displayed for me in my store.
37 votes -
Foundations Decks have missing cards
I just updated the game today and got the New Player Decks on my Inbox, but I didn't get all the copies of the cards on the decks and as such some have missing cards. For example the Path of Power deck is missing Temple of Abandon
26 votes -
xp points
XP points are not added to my mastery
62 votes -
Qualifier Weekend Day1 Token not showing
I just claimed the token for the qualifier weekend but it doesn’t appear in the windows of the tokens
29 votes -
Sideboard
When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.
65 votes -
Tamiyo, Inquisitive Student ability bug
Tamiyo, Inquisitive Student (planeswalker) +2 ability says "Until your next turn", but each activation stacks until you are attacked the next time, regardless of how many turns has passed. See attachment or imgur link.
https://i.imgur.com/sbRyJ9k.mp454 votes -
Soaring Sandwing plainscycling
I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.
205 votes -
Unable to Click in Mac Client after KTK Update
Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.
193 votes -
Indebted servant Bestow Bug
After Indebted Servant is bestowed, once the enchanted creature dies and the Servant becomes a creature as it falls off, it does not join the row of other normal creatures but instead hides under them like it’s on its own layer, making it hard to target, tap, etc.
IOS platform, MH3 drafts
83 votes -
Chromatic Cube - Can't Use a Card without Card Style
I can’t use a card I drafted without paying gems for the art style
92 votes -
missing mastery pass rewards
The mastery pass rewards do not pay out anymore
The mastery pass winnings do not pay out. The normal bonus mastery track pays out normally but the mastery pass does not. I should have received a number of rewards for lvl's 38 and up but got none, not cardpacks, no orbs and not the merry beasty.
please fix this.
34 votes -
23 votes
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Can't login to new account post 5/23 update.
I can not get into my account. It was created last night on 22MAY2024 and verified through verification email. Today I can not log in.
91 votes -
Unable to sideboard in game 3 on mobile
In a ranked Bo3 match, between games 1 & 2, I was able to access my sideboard and make changes to my deck. In between games 2 & 3 however, when viewing my deck and sideboard, I could not add cards from my sideboard into my deck by tapping them; I was able to remove (or add additional copies) cards from my deck by using the + and - buttons, but could not replace them with cards that were in the sideboard and not the maindeck- obviously though, I could not register fewer cards than legal, so I was unable…
46 votes -
Viewing graveyard
I've noticed since the bloomburrow release when I click on any player's graveyard to view the cards there, it will take an extremely long time for the window to pop up if it does at all. I have not had any internet issues or any other slow downs in game. I have had this issue across devices and networks.
54 votes -
After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing
After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing.
At the beginning of the day, I was at Mastery level 32 and 750 XP. I have completed the 500 XP daily quest and the 10 daily wins for 25 XP each. I would have been at Mastery level 33 and 500 XP, but I only recived 25 XP for the first daily win and now I'm still stucked at Mastery level 32 and 775 XP (750 XP + 25 daily win XP).
725 XP were not credited.
Solve this bug,…
42 votes
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