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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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29476 results found

  1. Unable to sideboard after restarting client

    I am playing on a PC.
    When I restart the client and return to the game after an error occurs during a game, I cannot sideboard.
    To be exact, I cannot put cards from the sideboard deck into the main deck. You can remove cards from the main deck.

    34 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Update download causing app to crash

    App crashes when trying to download the current update on Android

    28 votes

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  3. Graveyard Priority Lag

    When playing (Bloomburrow Premier Draft, around 4-6pm on 7/30/23) and the other player has priority, I've been unable to click on the graveyard apart from seeing the top card. Once priority passes to me, or some other unknown period of time triggers, the graveyard is shown to me, even if several minutes/phases later. When it's my priority, I'm freely able to view their graveyard as normal.

    39 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Could not see or block bestow creature after it fell off

    Could not interact or block a bestow creature once it feel off it was hidden behind a card on field and couldn’t even see it attacking. I play on iPhone

    52 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.

    Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.

    26 votes

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  6. Game keeps freezing windows

    After the new update (which I'm aware I can't even attempt to update the game on my phone) I am also unable to play the game on my PC. It freezes the moment I try to do anything. For reference this is on windows.

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. 直近のアップデート(2024/9/13 v2024.40.30) でのバグ

    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Sep 12, 2024 - 15:30 UTC
    Scheduled - @MTG_Arena maintenance will occur to deploy the 2024.40.30 game update, containing important backend updates. Please Note: Players should expect a larger than normal download as part of this update.

    📥 Large download required.
    🔄 Restart required.
    ⏲️ ~3 hour estimated deployment.
    Sep 12, 2024 15:30-18:30 UTC


    https://magicthegatheringarena.statuspage.io/

    1. Give us the steps to reproduce the bug

    ランチャーを起動してダウンロードを進行する

    1.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC

    2.   Enter the actual results you’re experiencing
      

      添付した画像の画面が出てダウンロードが進行しない

    3.   Enter the
    4 votes

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  8. 245 votes

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    62 comments  ·  Events  ·  Admin →
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  9. 67 votes

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  10. Kiora, Behemoth Beckoner's art was removed from E: BLC during today's patch

    Kiora, Behemoth Beckoner's art was removed from E: BLC during today's patch 8/20/2024. As a huge fan of Mono G I was wondering if this was intentional or just a bug? Attached is the missing art from E: BLC that was there from the prior patch, Kiora search from today's patch, and E: BLC search from today's patch.

    30 votes

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    3 comments  ·  Store  ·  Admin →
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  11. K'rrik, Son of Yawgmoth casting bug

    K'rrik, Son of Yawgmoth casting bug

    Attempted to cast K'rrik with 6 lands and 1 eldrazi spawn, and 2 life

    Phyrexian casting interface bugged

    Interface described Surveil rules

    Couldn't sacrifice Eldrazi spawn for mana

    Couldn't cancel nor complete casting the spell, buttons didn't work

    Softlocked

    42 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  12. MTGA stops responding after 9/12 update when hovering over any daily quest

    Updated with 9/12/24 update full 9 g update. When I start MTGA everything is normal. as soon as I hover over any daily quest, it locks up and says "not responding". Wiped and reloaded 3 times. no change. read the net and clears DNS etc. reboot several times. no change. using Windows 11 pro 64 bit.

    25 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. 32 votes

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    0 comments  ·  Events  ·  Admin →
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  14. cant play triomes in chromatic cube

    The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????

    52 votes

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    2 comments  ·  Events  ·  Admin →
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  15. Game is freezing since the 9/12/24 update

    After yesterday's update the game continues to freeze. I play the game on my windows based PC. I have uninstalled and restarted the computer but it continues to freeze and I have to wait for the "shut the program" or "wait for the program to respond" window to pop up before I can close the MTG arena app.

    25 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. psychic frog horizon hideaway event

    Suggestion for the horizon hideaway event
    Remove the gem paywall, if you cant remove it then greatly reduce the amount of gems needed, why anyone would think its a good idea to make it so users and consumers of your product have to pay a fake currency to be able to pay a temporary fake currency to get limited time offers is astounding to me

    33 votes

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  17. Crash on load after Bloomburrow update

    When the startup sequence finishes "loading initial scene" the application immediately quits to desktop. This has only occurred since downloading the Bloomburrow update a few minutes ago. There are multiple users on reddit that have reported the same issue: https://www.reddit.com/r/MagicArena/comments/1efx123/anyone_else_getting_a_crash_after_the_update/

    22 votes

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  18. post update - freeze - if i change to change quest or if i try to open a pack

    After the update on Sept 12 I can no longer change quests (game freezes and needs to be restarted) and i can no longer open packs of cards (same result).

    Many, many more random freezes but those two are consistent every time.

    25 votes

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  19. Card Effect or Translation incorrect

    The card "The Safe Looter" had a different effect than what is written!

    The card says that when entering battlefield the target player discards a card and loses one life and the effect is not that. This problem affected performance in the draft.

    55 votes

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  20. Unable to interact/view sideboard bug

    Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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