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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24816 results found

  1. Mouse pointer missing on PC in 2024.35.10.5372.1057087

    Mouse pointer is missing since 2024.35.10.5372.1057087 update. Cards, links, buttoin highlight when mouse is moved over them but there is no pointer on screen

    17 votes

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  2. Inexplicable crashing on iPad after MKM update

    After recent MKM update the game is crashing on iOS (iPad) without specific triggers. It seems to only happen in-game.

    30 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  3. Color Challenge stuck on resume

    I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me

    255 votes

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  4. Sideboard not displaying / displaying incorrectly.

    All decks, all formats, viewing previously built decks or creating new decks; the sideboard is not displaying correctly.

    Examples: Shows "15 cards" in the subtitle of 'Sideboard'. Only displays 4 cards.

    21 votes

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  5. Missing Sideboard for Bo3

    What happened to the sideboard?! How do I edit my sideboard to adapt to the new cards in the new set?

    23 votes

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  6. "Waiting for Server" when trying to open/edit decks.

    After patching I could no longer edit 2 mono black vampire decks (one explorer one historic) as it would go into "waiting for server". I needed to rebuild them from scratch for it to edit them again. I also imported a UB lurrus deck and get "waiting for server" when attempting to edit. Seems random but both decks have black in them.

    16 votes

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  7. ipad overheat

    Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client

    500 votes

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  8. Side Deck not displaying/loading properly in Deck Builder

    I'm unable to see my Side Decks in full, and thus can not edit them in the Deck Builder. They still show in full when playing Bo3 matches, but in the editor they show only a partial list at best and only one copy, even if there are multiple copies.

    22 votes

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  9. Game won’t load

    The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.

    46 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Error Updating Data on launch

    Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.

    27 votes

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  11. Crash, crash, crash

    Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
    https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH

    28 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  12. Sideboard for BO3 is not visible

    I cannot see the sideboard for BO3 while building the deck.
    It seems to be possible to add cards.
    Also, I could see the sideboard as usual during the match.
    The versions are as follows
    2024.36.0.5576.1062784

    20 votes

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  13. Deck editor shows only 7 sideboard cards

    The deck editor shows only 7 sideboard cards in decks which are Traditional and have 15 sideboard cards. The cards are in the deck, but they do not show up in the editor. It shows 7, then "Best of 3 only" but below that is blank.

    18 votes

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  14. updating data

    It says : "Error Updating Data - Please check your connection and try again".

    after a new patch launched on Jan 26th.

    I think this is a bug.

    Thank you for your time and patience

    32 votes

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  15. 459 votes

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  16. 373 votes

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  17. Prairie Dog multiple activations don't work

    I activated my prairie dog twice before end of turn, but it only got 2 counters instead of 3

    16 votes

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    3 comments  ·  Events  ·  Admin →
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  18. not first card labeled as first

    When opening packs, all cards that I don't have 4 of, are labeled as first regardless of weather or not I already own a copy of that card. I'm running android. This was a problem before Ixalan came out, but I thought it might get addressed without me having to post about it.

    It would be nice to show a vault or treasure chest water mark on commons and uncommons that I have 4 of and a gem mark over rares and mythics that I have 4 of already when opening packs. If possible, it would be great if you…

    39 votes

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  19. Quick draft Matchmaking issue (outlaws thunder junction post update)

    My quick draft for rivals of ixalan cannot find any matches. It was working this morning prior to the OTJ update, but now it cannot find a match.
    I waited for 10 mins and nothing fired.

    Info on my end:
    I'm on android.
    My Internet is working.
    I have uninstalled and reinstalled MTGA.
    I have closed and force stopped the app and still nothing.
    And the matchmaking in the jumpin midweek magic works.

    So what's wrong with quick draft?

    15 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Dig Through Time Unable To Finish Resolving

    Dig Through Time Cannot Resolve
    When manually exiling and paying for the delve cost on Dig Through Time, I was left with UU floating, which I could not click on to use, and the spell did not resolve. Upon quitting and rejoining, the UU I tapped was no longer floating, but the spell was still on the stack. My opponent could see the spell on the stack, but could not click off of the stack to dismiss it, and we both were unable to take any game actions.
    There was a small icon of exiled cards "disappearing" in the exiled…

    19 votes

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    5 comments  ·  Gameplay  ·  Admin →
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