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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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15657 results found

  1. Pact of Negation does not create an upkeep stop during the upkeep.

    So, after not having a chance to respond, for the second match in a row, I've lost to my own Pact of Negation Trigger.

    Sure, I respect the game is smart enough to realize I can't produce 5 mana, but it is NOT smart enough to recognize the Repudiate, Sublime Epiphany, or other Stifle effects in my hand.

    Pretty bold of the game to Assume that "Lose the game" is gonna happen majority of the time pact is cast. Trust me, if im putting a pact on the stack, I probably have a plan.

    Tl;dr: Pact of Negation needs to…

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Missing card text and numbers

    PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.

    33 votes

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  3. Alchemy

    Alchemy makes me not want to play MTGA at all I see this issue that you are trying to address but this not the right way to do so. I want to play magic not hearthstone, this just feels bad it feels like a betrayal of magic at its core and it make me concern about investing in arena at all if this is the direction your going in.

    Standard get stale fast its a real issue. Instead of corrupting the integrity of the game with digital only mechanics and buffs and nerfs truing the game into magic light may…

    89 votes

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  4. 12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Sheoldred Stop on Upkeep

    When I'm tapped out and my opponent casts Sheoldred, it always goes direct to draw, skipping their end step, and my upkeep, not even allowing me to put a stop on my upkeep. This has frequently happened while I have an instant speed removal spell in my hand, which I would use on my upkeep to prevent the loss of life on the Sheoldred trigger. Am I supposed to always have a stop on my upkeep in expectation of them playing Sheoldred? I think that's unreasonable.

    21 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  6. Game is CONSTANTLY freezing!

    I can't play a single match without the app freezing 10 times. And by the time I log back in, I've lost my turn or the game won't let me play anything on my turn and auto passes. It's infuriating that this a constant issue that is never resolved.

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. colour challenge still showing

    colour challenge has now appeared on my main splash page to resume, even though I completed all colour challenges ages ago and there is nothing to resume. Get rid of it, it is taking up space that is needed for other things.

    8 votes

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  8. Refund/replacement for mythic pack - Mythic Pack False Advertising

    I purchased a mythic rare pack and did not receive a mythic rare nor a mythic rare wildcard. This is at least the second time this has happened and seems to be an issue that has been happening for quite some time. Please fix this issue, that's false advertising!

    17 votes

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    3 comments  ·  Store  ·  Admin →
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  9. alchemy historic changes

    This change for historic is outrageous. Why should the historic card pool be nerfed for this fancy new separate standard mode?

    This change is just plain stupid and kills mtga for me.
    No new changes to the client for years, no introduction of existing table top modes. The client crashes at random times since 2 or 3 patches ago.

    It would be far better to clean up your mess before expanding onto it and dragging the only worthwhile thing for me down with it.

    I' am currently considering dropping mtga all together when alchemy goes live

    220 votes

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    3 comments  ·  Events  ·  Admin →
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  10. Fragement Reality Doesn't Put a Creature Into Play

    Opponent Fragment Reality my Aidelene when I have Thraben Inspectors in my deck and nothing gets searched and put onto the battlefield.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Surveil Not Working Correctly

    When given the option to surveil, I was unable to swipe the top card of my library into my graveyard, thus forcing me to keep the card on top of my deck when not desired. This occurred on the mobile version (android). This problem didn't occur earlier during my draft games however.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Daily Wins Didn't Reset

    The daily wins didn't reset for the day. I previously had 7 completed Daily Wins and it gave me a new daily quest though it didn't reset the Daily Wins.

    321 votes

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    117 comments  ·  Events  ·  Admin →
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  13. Although I won in the game, MTGA results was "lose"...

    I started the quick draft game at 5 win 2 lose.
    I won the game.
    But the results was 5 win 3 lose.

    15 votes

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    3 comments  ·  Events  ·  Admin →
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  14. Asset Error Detected Loop

    I have started getting a recurring "Asset Error Detected" loop when attempting to start up Arena. I am on a MacBook Pro. I am on version 13.2.1 Ventura. I have uninstalled and the reinstalled the app and restarted my computer.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Crucias, Titan of the Waves seek bug

    I was playing ladder since it is the last day of ranking. I started around the place of 400 and then lost some games to fall out of the ranking. After my first loss I thought I missclicked with my Crucias. The card is designed to seek cards with higher or lower CMC than the discarded card. This feature is not working anymore after the update, which destroyed my deck completely. Normally I am able to seek my 6 mana removal spell with 100% accuracy, which is crucial. Due to the update, the seek was not working and I got…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Stop asking me if I had fun. Just stop it.

    You know what feels great after losing a match and feeling bad about it. Some smarmy, smiley-face jerk asking you if you had fun. Like, I should be having fun right? Everyone else is having fun. Just look at that smiley face. Oh you're not? Well let's dwell on it. Seriously. Annoying.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Scute Swarm Overload

    Recently, the game frequently has either timed out or outright crashed due to hundreds of Scute Swarms.

    It should definitely be banned or rebalanced to prevent future timeouts/crashes.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Error updating data

    Stuck here and nothing works. I can't find fixes for mobile or if I do they don't work. The customer support can't help n they sent me here. It's so aggravating because I literally played less than 12 hours ago.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. leyline of the void

    When Leyline of the void is in play my opponents Creatures being destroyed shouldn't trigger zulaport cutthroat or meathook massacre. When there is a replacement effect in place and a creature goes in to exile instead of going to the graveyard, there shouldn't be no "die-triggers". Please fix this

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Game crashes when Pithing Needle is cast

    The game hard crashes whenever Pithing Needle is cast

    Platform: PC
    Steps to reproduce: Cast Pithing Needle

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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