MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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14364 results found
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Log in Error
When I try to log into my account, it's states that, " Authentication can not be verified"
11 votes -
Loading initial scene
Game won't load past "loading initial scene" tried reinstalling and restarting computer still doesn't work.
9 votes -
cant buy gems
after I patched for the Midnight Hunt update, I went to the store to buy gems, but there is no option for gems "featured, Packs, daily deals, bundles, avatars, sleeves and pets" are the only options present in the store.
PC7 votes -
Bug ... "Jump In" event won't allow me to pick packs, or click the "confirm" button..also took my 1000 gold
Same as everyone else...Jump In event is taking 1000 Gold entry, but won't allow me to go further than picking one pack of cards. I can't pick the 2nd pack and I can't click confirm. I need either my 1000 gold back, or cards equivalent in value. Cause I know the event will be over before this gets resolved.
8 votes -
Error en el desafio de colores,
no me deja completar los desafios de colores, porfavor solucionen este problema cuanto antes, muchas gracias!
17 votes -
time extension
Please remove the time extensions after the turn has timed out. It is annoying how people uses these to waste time when they are going to lose, and keep you awaiting for the extensions to finish, so you can launch last attack or whatever. Just because they don't want to surrender or lose the game with honor.
16 votes -
Game crashes
I have the game on my PC, Iphone and Ipad and this app crashes all the time. In the middle of events I've paid cash for, games I'm trying to win for quests, etc. ALL THE TIME. I understand it's a huge server but come on. Ridiculous, I just want to play Magic.
6 votes -
Scute Swarm Landfall Bug
Scute Swarm - Landfall does not generate additional tokens beyond 248.
To duplicate, play Scute Swarm and trigger its ability repeatedly by playing lands. Once the swarm of tokens reaches 248, no further tokens will be generated.
PC
At 248 tokens, no further tokens are generated by triggering landfall
Tokens should continue to generate regardless of number
None, can recreate if needed
None found
40 votes -
Sideboarding Rank-Up Error
When my opponent concedes during sideboarding in a BO3 ranked match, I only get 1 pip of rank and I believe they only lose 1 pip as well. This provides an incentive to concede during sideboarding against a poor matchup to save rank.
10 votes -
Banning scute swarm
Scute swarm has become outrageous card to play against. It is a card that once it gets going it is hard to get rid of and only way to stop it is with a board wipe. Logical it should be banned.
88 votes -
Server Disconnecting - constant says reconnect when trying to open app.
MTG Arena constantly says you have been disconnected from the server. with a Reconnect button, but it keeps looping back to the same screen. I've tried this on 2 different PCs and my Phone App and all do the same thing.
13 votes -
Historic Brawl has become toxic
When historic brawl first came out, it was a lot of fun to play. Everyone used a variety of commanders and different strategies. Now, every deck I verse is either Kinnan, Golos, Winota, or a counter magic deck. I think a dev needs to spend some time playing this mode and see the toxicity behind it and make changes. Limit the amount of counter spells in a deck, ban Winota as a commander, and get rid of land destruction cards. This game mode is supposed to feel like real commander, longer and more of a build up to get your…
8 votes -
Skipped past second main phase in draft
In two consecutive games now, the client has skipped directly to the end phase when I pass priority at the beginning of my opponent's combat and they don't attack. In at least one of the games, this directly led to me losing as it didn't give me an opportunity to interact before a critical trigger went on to the stack.
7 votes -
my friend list is not working
i see my friendlist dissapeared and also my name on the friendlist says username#12345 when i log out and then login my username corrects and says my id without the number... but if i close arena and reopen it it returns with the username#12345 name. and without my friends in any case
198 votes -
Friend list
Cannot connect to friend list. Updated today across all devices.
27 votes -
bug reporting button should not be hidden
You should not hide the Creat New Post button on your bug reporting webpage. It is not user-friendly to hide the button that is the main function of the page by default. If anything, the first thing on the page should be Create New Post. At the very least, you should state that user should "search for existing post to create a new post"
A bug reporting page should be easily navigated for your own company's sake. I had to go search on the internet how to report a bug to even find the button to report a bug. This…
6 votes -
Daily Win Count wrong after Midweek Magic
I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
I play on iPadOS, running the most current operating system and app version.5 votes -
Sideboard
On iOS, you are unable to access or add cards to the sideboard when creating a deck for historic brawl.
12 votes -
Better Bot Matches
Has anyone considered being able to select different levels of difficulty for Bot Matches. For example, one option would be for players to be able to select a level of difficulty up to the current level they have attained (e.g. Silver, Gold, etc.)
When experimenting with different decks and card combinations against the Bot, playing an opponent at a similar level would give a better indication of what is likely to be competitive against real opponents.26 votes -
Bug with Moraug, fury of akoum
Playing a game of draft and in the last turn of the game i played a land with Moraug on the battlefield and it not trigger the extra combat phase leading to a loss. I have attached a log. Any compensation would be appreciated.
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Log20210113_124436.log 840 KB -
Log20201215_102352.log 37 KB -
Log20201213_205726.log 137 KB -
Log20201213_222923.log 294 KB -
Log20201206_221514.log 785 KB -
Log20201028_232740.log 576 KB -
Log20201015_221741.log 1520 KB -
Log20200920_183935.log 577 KB -
Log20200919_134225.log 7050 KB -
Log20200919_134225.log 7050 KB -
Log20200919_134225.log 7050 KB -
Log20200919_134225.log 7050 KB -
Log20200919_134225.log 7050 KB -
Log20200919_134225.log 7050 KB
84 votes -
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