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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16690 results found

  1. Convoke Bug

    I was playing a premier draft and even though I had the creatures to cast a convoke spell (aerial boost), arena skipped my opportunity to cast it as I was blocking with my creatures. This caused me to lose a creature and most likely the game.

    I blocked with two creatures on the battlefield, Kithkin Billyrider and Progenitor Exarch with the intention on casting aerial boost on the Billyrider. Arena skipped my turn to cast a spell before damage resolved.

    11 votes

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    2 comments  ·  Events  ·  Admin →
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  2. My timer ran out during my opponents stack

    I lost due to my opponent flooding the stack with the scurry oak/heliod combo and My timer ran out due to their stack. it passed through my turn and would not let me interact with any of my cards in hand or on field

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. commander

    "This text has been translated by a translation site and may be unnatural."

    MTG Arena now has a 1-to-1 Commander (Brawl) release.

    Please release a multiplayer commander for the arena as well as tabletop.
    Of course, it needs to be adapted to Arena, such as Standard and Historic.

    The recent Magic expansions have been very interesting and I have been recommending them to my friends so we can all get together and play Magic.

    MTG Arena is a very good service! Please add a COMMANDER!

    10 votes

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  4. Touchscreen

    Using a PC with touchscreen. It is March 2023 and this is my first time loading Arena since August 2022. The touchscreen no longer allows me to "click" on anything in the game (menus, cards, text, nothing). The touchscreen only allows me to highlight and point, but not make the "click" action. All of this worked back when I played consistently from July 2019 through August 2022. Just decided to give the game another go and realized the touchscreen no longer works. That's a big dealbreaker for me, the reason I started playing Arena was the touchscreen support.

    15 votes

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  5. 129 votes

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    80 comments  ·  Store  ·  Admin →
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  6. 5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. infinite loop

    Players use the infinite loop to win the game, using for examples usin the card all will become one (in Italian "tutto diverra uno") and Ob nixilis, capo prigioniero", the game automatically is lost without possibility of actions

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Cannot Activate Artifacts

    Once controlling a large amount of artifacts, activated of non-mana producing artifacts cannot be activated. This happened when trying to combo off with Aetherflux Reservoir. I had over 50 life, but could not activate the artifact for reason. The same goes for Mystic Forge. I could not pay the 1 life, despite having it available. It was. not a broad state issue, as I was able to activate Mystic Forge earlier in the combo. Once I had three screens worth of artifacts, I could no longer activate non-mana artifacts. Mana-artifacts like mind stone still work. The creature modes of Guardian…

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Give us an option to disable card highlighting on hover.

    Give us an option to disable card highlighting on hover. It's annoying, distracting, and it's being used to troll.

    15 votes

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  10. Clicking "Cancel" when waiting for match to start results in a lose if status changes to "Entering match" at the same time

    When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".

    In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.

    My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the…

    19 votes

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  11. the stone Brain

    Tried using The Stone Brain and it timed out without letting me name a card. Logged out of client(magic arena) but still showing timed out. It completely locked me out. Was Playing Standard metagame challenge.

    42 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Infinite Turn Timer Bug Abuse

    In an unranked, historic brawl match I'm facing an opponent abusing some bug (or some other weakness in the game code) to allow their turn timer to last indefinitely.

    As I'm not the person on the other side of the "digital table" I cannot provide assistance as to the recreation of this bug.

    Attached are four logs taken minutes apart from one another that show that the game has been stale for some time (and also that some connection seems to have closed right around the start of the bug. Hopefully it will be relevant information)

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Invasion of Tarkir and discarding the revealed card

    Invasion of Tarkir should lock in the damage value after revealing the cards, but as it is, if you discard a revealed card in response to the reflexive trigger (perhaps due to Graveyard Trespasser's ward cost), the revealed card does not count towards the damage.

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Unable to connect to Arena using Android App on Home WiFi (mobile data connection works fine)

    Steps to reproduce:

    1. Have CenturyLink fiber as your ISP
    2. Have a NETGEAR AC1750 router
    3. Launch the Magic Arena app
    4. The app will attempt to connect to the Arena servers (Note: the app is able to download and install updates, but not able to connect to the game servers)
    5. The app will fail to do so, and will report a "Connection Lost" error

    Expected Results:
    Ability to connect to Arena via Home WiFi

    Workaround:
    Use a 5G mobile connection, or connect to Arena via a PC which is using the same router and ISP.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Creature token stacks

    BLOCKING CREATURE TOKEN STACKS IS BROKEN. With creature token stacks, since the update when trying to block stacks of attackers instead of the top card getting blocked when you assign blockers, blockers get assigned to the first creature of the stack only, you have to undo the second block and reassign it, so on and so forth with each consecutive block for the stack, makes it difficult to block stacks and causes the timer to run out while trying to assign blockers on big token stacks.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. the one ring

    I was playing Arena on my phone and i casted the one ring so i have protection from everything. my opponent swung his or her's creatures at me and still killed me while i had protection from EVERYTHING.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Trample problem

    I blocked a Bloated Contaminator that was also given deathtouch (so 4/4 with trample and DT) with a vorinclex (6/6 with trample). The 4/4 was able to still trample through and damage me. I don’t think that should be possible so I’m reporting it as a bug. Trample is defined as “excess damage can be assigned…” but the 6/6 should not have had any excess damage. Any thoughts?

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Daily Quest XP issues

    I have completed 2 daily quests today, and have not received the concurrent XP (500 per quest).

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Can't buy gems or change payment method

    I tried to purchase some gems from the store, when I click any $X button, it brings up the option to pay $X or Cancel, and when I click to pay $X nothing happens. There is also a button that says "Change Payment Method", and when I click on it, it also does nothing. This is on PC on Steam.

    10 votes

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    1 comment  ·  Store  ·  Admin →
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  20. Calix guided by fate not properly triggering

    Bug
    I attacked opponent with Calix Guided by Fate and was not blocked. This triggered Calix's ability "Whenever Calix or an enchanted creature you control deals combat damage to a player, you may create a token that’s a copy of a nonlegendary enchantment you control. Do this only once each turn." After I acknowledged that I would like to use this ability I wasn't told to select a nonlegendary enchantment to make a token copy of. I had two Ossifications on two different lands. When I selected the double arrow icon to show the cards (ossification and opponent's permanents) underneath…

    5 votes

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    4 comments  ·  Gameplay  ·  Admin →
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