MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16701 results found
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Clicking "Cancel" when waiting for match to start results in a lose if status changes to "Entering match" at the same time
When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".
In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.
My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the…
19 votes -
the stone Brain
Tried using The Stone Brain and it timed out without letting me name a card. Logged out of client(magic arena) but still showing timed out. It completely locked me out. Was Playing Standard metagame challenge.
42 votes -
Infinite Turn Timer Bug Abuse
In an unranked, historic brawl match I'm facing an opponent abusing some bug (or some other weakness in the game code) to allow their turn timer to last indefinitely.
As I'm not the person on the other side of the "digital table" I cannot provide assistance as to the recreation of this bug.
Attached are four logs taken minutes apart from one another that show that the game has been stale for some time (and also that some connection seems to have closed right around the start of the bug. Hopefully it will be relevant information)
8 votes -
Invasion of Tarkir and discarding the revealed card
Invasion of Tarkir should lock in the damage value after revealing the cards, but as it is, if you discard a revealed card in response to the reflexive trigger (perhaps due to Graveyard Trespasser's ward cost), the revealed card does not count towards the damage.
11 votes -
Unable to connect to Arena using Android App on Home WiFi (mobile data connection works fine)
Steps to reproduce:
- Have CenturyLink fiber as your ISP
- Have a NETGEAR AC1750 router
- Launch the Magic Arena app
- The app will attempt to connect to the Arena servers (Note: the app is able to download and install updates, but not able to connect to the game servers)
- The app will fail to do so, and will report a "Connection Lost" error
Expected Results:
Ability to connect to Arena via Home WiFiWorkaround:
Use a 5G mobile connection, or connect to Arena via a PC which is using the same router and ISP.13 votes -
Creature token stacks
BLOCKING CREATURE TOKEN STACKS IS BROKEN. With creature token stacks, since the update when trying to block stacks of attackers instead of the top card getting blocked when you assign blockers, blockers get assigned to the first creature of the stack only, you have to undo the second block and reassign it, so on and so forth with each consecutive block for the stack, makes it difficult to block stacks and causes the timer to run out while trying to assign blockers on big token stacks.
10 votes -
the one ring
I was playing Arena on my phone and i casted the one ring so i have protection from everything. my opponent swung his or her's creatures at me and still killed me while i had protection from EVERYTHING.
6 votes -
Trample problem
I blocked a Bloated Contaminator that was also given deathtouch (so 4/4 with trample and DT) with a vorinclex (6/6 with trample). The 4/4 was able to still trample through and damage me. I don’t think that should be possible so I’m reporting it as a bug. Trample is defined as “excess damage can be assigned…” but the 6/6 should not have had any excess damage. Any thoughts?
8 votes -
Daily Quest XP issues
I have completed 2 daily quests today, and have not received the concurrent XP (500 per quest).
16 votes -
Can't buy gems or change payment method
I tried to purchase some gems from the store, when I click any $X button, it brings up the option to pay $X or Cancel, and when I click to pay $X nothing happens. There is also a button that says "Change Payment Method", and when I click on it, it also does nothing. This is on PC on Steam.
10 votes -
Calix guided by fate not properly triggering
Bug
I attacked opponent with Calix Guided by Fate and was not blocked. This triggered Calix's ability "Whenever Calix or an enchanted creature you control deals combat damage to a player, you may create a token that’s a copy of a nonlegendary enchantment you control. Do this only once each turn." After I acknowledged that I would like to use this ability I wasn't told to select a nonlegendary enchantment to make a token copy of. I had two Ossifications on two different lands. When I selected the double arrow icon to show the cards (ossification and opponent's permanents) underneath…5 votes -
Draft card auto pick
During Brothers War draft phase the card i wanted to pick disappeared and it auto picked a different one. I used a draft token for that part.
36 votes -
Incorrect rules interaction siphon insight
An opponent cast siphon insight on me and took a Kaito Shizuki planeswalker from my deck and cast it, I cast Otawara, Soaring City for its channel ability to return Kaito Shizuki to it's owner's hand, it returned it to my opponent's hand. This is an incorrect rules interaction
"Rule: 108.3 The owner of a card in the game is the player who started the game with it in their deck. If a card is brought into the game from outside the game rather than starting in a player's deck, its owner is the player who brought it into the…5 votes -
Quest no reward
Hello I did receive my quest reward it just seemed to skip to the next node with no reward given
9 votes -
Draw cards, get all four copies of the same card in opening hand
The statistical probability of this is virtually 0. Fix the stupid shuffler.
16 votes -
Brisela bug stops you from casting X spells
If your opponent has Brisela, Voice of Nightmares out, you're unable to cast spells with X in their cost if their printed mana value is 3 or less. Stopped me from even trying to cast both Purphoros's Intervention and Shivan Devastator.
8 votes -
Land
You are dealing with a high number of tickets, well here is one more to tell you to fix your game. The land distribution is a mess. Its either flood or sxrew. Come on, think of something to make this work. Separate the land distribution from the randomness on shuffles.. its awful.
23 votes -
Flam of Anor can't choose Error
Check the attach video, 3:24 when I played "Dreadhorde Arcanist" and cast "Reckless Charge" plus the power to 4 and gain haste, when I attack to trigger the ability and choose Flam of Anor.
At this moment i got an issues ,
I can't choose 5 damage!
Oppenent has two creature and has not any Protection or Hexproof, but I can't choose 5 damage!!
How is that happened?
6 votes -
Servers are acting weird.
Lost two ranked matches because the servers caused me to time out multiple times. Game won't even load now. Tested my connection and everything is working perfectly fine on my end so there is something wrong with the game's servers.
5 votes -
tutorial is broken
tutorial stage is broken. Cards stuck all over the screen so I cant even read them or see what creatures are on the board
7 votes
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