MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16691 results found
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Infinite combo time out bug
It's insane that this client has no shortcuts for infinite loops or at the VERY least, when the OPPONENT goes infinite YOUR TURN TIMER doesn't run out in YOUR OPPONENTS TURN. Subsequently even if you were to have an answer for infinite tokens and like, such as an exile/board wipe effect and wait for them to deck. IT DOESN'T MATTER! They'll just make sure you don't get a chance to respond, the turn ships back to them and they can attack for lethal. It's an exploit, there's no other way to put it and honestly the cards should be removed…
18 votes -
Punish salty rope burners
There should be some way to punish players, who just use their timeouts on purpose to get revenge for their loss on the battlefield.
Tbh I have 2 screens and just switch to youtube, I am not easy to trigger. Still I feel this should be punisheable behaviour.
Look at this example. You don't want to tell me, he needed 4 timeouts to ponder wether or not he should break his clue or not, do you?It's just poor and not sportsmanlike behaviour at all
10 votes -
No Mastery pass rewards
I haven't been receiving the Mastery pass rewards since the last update, at the very least I have gone up 3 stages in the mastery pass (+80) but I don't receive any of the cards
2021.8.0.950.884923
45 votes -
continual freezes during gameplay
My arena client continually freezes during gameplay and eventually crashes out with windows error.
It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.
273 votes -
connection
Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?
13 votes -
Missing Mechanic Description
When drafting for the first time the mechanic description did not display making it impossible to evaluate specialize cards. Since then I've learned how they work. but this initial draft failed because of this,
5 votes -
Unusable treasure
Arena would not let me sack a treasure to pay a Jwari Disruption cost.
Probably cost me a game!
8 votes -
Draft
During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...
19 votes -
Tutorial
Wont let me complete the very last games of the colour play tutorial
11 votes -
Infinite Loop
Was about to win a match when my opponent used Marauding Blight-Priest + Exquisite Blood to exploit a loop where if I lose a life the opponent gains a life, but if the opponent gains life then I lose life and so on. Opponent was at 6 life and I had over 20 but I still lost because of the loop. Also, while the loop was in process I was unable to concede, so I had to just sit and watch as I lost life one at a time.
15 votes -
Shrines
Shrines are not recognised as a creature type on lands ,which needs updating due to the new creature shrines
13 votes -
Unable to join premier draft
I keep getting locked into "Network Error: Unable to join event" for Premier draft. Now, I can't play anymore.
Then, I tried to submit this bug and got a 404 error.
11 votes -
Loss suffered during matchmaking
I was in Quick Draft waiting for a game to match. The "cancel" button disappeared as if I had matched. I waited for about a minute, then the "cancel" button reappeared. I cancelled the matchmaker only to find out that a loss had been accrued to that Quick Draft. Can I get my gold/gems back for this?
21 votes -
treasure token
Unable to use Treasure tokens to cast spells, makes playing certain decks impossible to play. Needs a fix urgently.
2022.13.0.3997.911241
13 votes -
Crash at the deck selection screen
I suggest you to work on and resolve the crash that occurs when I want to change my deck in historic random battle.
I can't change my deck anymore, the game crash at the selection screen.20 votes -
Ban Paradox Engine, Was sitting and just watching my opponent to play his turn with a inf loop with paradox Engine+Tome of the Infinite
Ban Paradox Engine, Was sitting and just watching my opponent to play his turn with a inf loop with paradox Engine+Tome of the Infinite for over 40 min for a single turn......until he could kill me with Firebolt(from Tome)
If it would have been a real tour IRL, i would have called JUDGE after 3-5min.........40 min for a single turn Online should not be a thing.
18 votes -
Scute swarm tokens bug
I am having an issue of losing games due to a bug in the scute swarm token damage.
Initial result: when attacking or blocking, the swarm token is supposed to deal 1 damage and have 1 health. My tokens, no matter how many i use, do not do any damage. This happens when I attack or when I block.
5 votes -
Paradox engine
Using paradox engine in historic play, it is not always untapping my Circle of Dreams Druid and other permanent. My deck uses Ashaya to give all creatures the mana tap ability, and as I cast fierce empath, the ability stacks but does not resolve itself and no permanent untaps.
5 votes -
Option to disable background animations (optional: enable custom backgrounds)
For my 2017-macbook air, background animations during a match are too complex. Please add an option to disable them.
Additionally, custom background uploads, or buyable static backgrounds/"playmats" would be great.Otherwise Arena in general and the possibility to play it on a mac turned out to be great!
8 votes -
Active Matches Check Failed
Had game 1 of my draft well in hand. Arena crashed and restarted quickly. When it checked for Active Matches it failed to remember my game, and proceeded to load the initial scene. Counted it as a Loss. The whole process took less time than two ropes.
Your Active Matches check doesn't work. This isn't the first time. Crashing is out of our control, and your programming is out of our control. Is this just a game of wishing and hoping that my time and efforts aren't wasted? My resources are valuable, and losing draft games for no reason is…
12 votes
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