MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5456 results found
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Recruitment Officer - Japanese Translation
現在、『徴兵士官』の日本語役が、うまく表示されていないようです。
日本語表記にした際、英語と日本語が混ざって表示されています。
10 votes -
Cut down not working
The cut down card isn’t working it won’t allow me to even cast it it’s happened 2x in the past 24 hours.
12 votes -
Kinnan and Relic of Legends bug
While playing with Kinnan and Relic of Legends I noticed that Kinnan's mana doubling ability does not trigger with Relic of Legends second ability. When I tapped a legendary creature for mana it did not create another mana of same color created by Relic of Legend's second ability according to Kinnan's first ability. Clearly this ability should work since Relic of Legends allows you to tap legendary creatures to create mana, so this seems to be a bug.
9 votes -
Network Error
i launch the client but i cannot log in becuase im not able to get collection or there was a problem when communicating with the server: Network Error.
Pls fix it.
It's a week now the client is very slow9 votes -
Game registered as loss that I actually won
I won a game by casting Crushing Disappointment with opponent on 1 life and me on 17 (I think - double digits anyway). Arena registered it as a loss. My 3rd loss as well so I couldn't play any more games with my draft deck!
System says "Sorry, we couldn't submit your request" so I'm trying without the game log now.
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Magic The Gathering Arena 2023.03.06 - 15.42.16.03.DVR.mp4 46205 KB -
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UTC_Log - 05-27-2021 02.58.29.log 273 KB -
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bug.jpg 554 KB
457 votes -
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it keeps crashing consttantly. And the lag in all games is annoying. Please fix da problem PLEASE!!!
it keeps crashing consttantly. And the lag in all games is annoying. Please fix da problem PLEASE!!!
8 votes -
Griefing/Roping is ruining the game.
Players roping while losing without being penalized is the second most obnoxious thing in this game after the rigged matchmaking, we're already tired of reporting this abusing behavior, when are you going to do something about it?!
13 votes -
Game Engine Screwed Up regarding lands/shuffling
The game engine is super screwed up. I'll either draw 10 straight lands or 0 lands for 7-10 straight cards. All of my decks have 40% lands, yet I repeatedly get these extreme outcomes, which makes the game completely unplayable.
I'll get things several standard deviations outside the expected results, like drawing lands on 9/11 cards to open a game, or going 6-8 straight draws with no lands. The mulligan feature is especially bad... if you mulligan a draw for having either too many or too few lands, 100% of the time the next draw will have the opposite problem.
…
28 votes -
Implement Loops
Your game does not work as intended. Paper magic and Arena/MTGO are fundamentally different because digital formats can’t detect loops, which are built into the rules of the game. Declaring a number of iterations for a loop — though challenging to implement — needs to be a priority so that combo decks reflect their meta share accurately. Birgi+Ignus is a powerful Pioneer/Explorer deck, but opponents don’t always respect the infinite life you would have if you could declare a number of iterations for your demonstrated loop. It looks like this has been suggested a few times, and I know it’s…
7 votes -
Alchemy setup
The game tricks me into playing Alchemy. When I import a deck, its automatically turned into an alchemy deck. When i go to quick play every game. It jumps to Alchemy. I think the software team has done this to boost Alchemy numbers. IT IS VERY ANNOYING. please tell them tricking people into playing alchemy to boost their numbers is wrong. Alchemy is not liked by the community. Thank you.
8 votes -
Network Error
Network Error while going to the final stage on Color Challenge. Cannot finish any challenge.
12 votes -
drawing lands only
I'm drawing lands only, two games in a row. played 19 turns, drew 17 lands... next game I drew 13 lands out of 15 cards... It's not fun! It doesnt happen in paper magic. Is it something wrong with the game today? Game also froze while oppoent turn but I lost my ranks because I quit the game after 4 hours. Can you Wizards fix these problems. We are using money on your product and all we get back are losses.
27 votes -
Awaken the Forest Dryads not triggering Titania or Slogurk on death.
Steps:
Have either Titania or Slogurk on the field.
Have a Forest Dryad Land Creature token in play (Created from Awaken the Forest)
Cause the Dryad land to be put in the graveyard, either through damage or sacrifice
Actual result: Neither Titania or Slogurk trigger when the land token is put into the graveyard
Expected result: Titania and Slogurk both should trigger as tokens are put into the graveyard prior to being remove from play per rule 110.5f "A token that’s in a zone other than the battlefield ceases to exist. (...) (Note that if a token changes zones, applicable…7 votes -
Land draw in draft
I have 16 lands in a 40 card deck. How I am going to get 13 lands with 17 cards left to draw. How am I ever going to win that match.
7 votes -
Game is Super Slow & Unplayable
Noticed game was completely unplayable after reinstalling my PC's OS - Uninstalled Arena - Reinstalled it & it took 30mins off a direct Fiber line! The same as it was initially after getting all my software working. It has never took 30mins to install, nothing should ever take 30mins to install, this isn't 1992 it's 2022. The game itself is completely unplayable I have to click on things multiple times & it takes roughly in real-time a minute to watch an opponent play a land on turn one. Arena is staying uninstalled, tired of constant issues, direct challenges & the…
7 votes -
The stone brain
Every time I use for the 1st time the stone brain the game crashes. When I boot it up I can resume the game and it works but after the game ends I get a black screen, so again I have to restart the game. In the same session if I use the stone brain again it does not crash.
5 votes -
Server Connection Issue
I was casting Shivan Devastator, when the connecting to server screen popped up right before I could select a value for X. Once the server reconnected, the Shivan Devestator remained suspended as shown in the attached screenshot. Previously I had cast a Time Warp I had gotten from Key to the Archive, after attacking with my Ancient Copper Dragon so I could get the treasure tokens to cast the aforementioned spells. Had there not been a server issue, I would have won the game right there, as the Time Warp would have allowed me to attack again. Instead, I almost…
9 votes -
reclamation sage being forced to destroy artifact or enchantment
1) Using Thassa, Deep-Dwelling to bring back Reclamation Sage forced me to choose an artifact or enchantment without letting me 'Submit 0'. The card says "you MAY destroy".
9 votes -
connection lost
Connection keeps dropping; Connection Lost
The MTGA client was working just fine. I played a few BO1 matches with no issues. Then, in the middle of a game, it started freezing. At first it was momentarily, then it froze altogether and I got the windows "program not responding" message. Since then, I've been unable to establish or establish and keep a connection to the server. I've tried a number of resolutions:
1. Restarting the client.
2. Restarting my machine, then the client.
3. Uninstalling MTGA, then reinstalling.Nothing has worked. The furthest I've gotten was MTGA started downloading all of…
16 votes -
Game crashes whenever Mox Amber is played
Whenever either player plays Mox Amber, my game crashes and I can't get back into the game until I rope out in that game. I can reopen arena, and everything works, it says its joining the game, and then right when the screen starts to fade to the tabletop screen, the app completely shuts down again if Mox Amber would be on the table
9 votes
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