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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6832 results found

  1. 419 votes

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    160 comments  ·  Gameplay  ·  Admin →
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  2. Paradox Engine is warping Historic Brawl

    You have got to ban Paradox Engine in historic brawl. I am certain that many player will have deleted the game because of how ridiculous it is. You just have to sit there and accept a 20 minute long turn and the timer just never seems to stop them. It is banned in commander for a reason and should never have been released into the format. It is warping and is used in so many decks, which is absolutely a solid reason to ban it. Horrible card and ridiculous that it was ever allowed to be played on MTG Arena.…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. BUG: Can't select brawl decks in direct challenge

    Steps to reproduce the bug:
    1. Challenge a friend with a direct challenge
    2. Select brawl as the deck type
    3. See that you can't select any brawl decks in the challenge

    Platform: PC

    Results: I challenged a friend to a brawl match, but we can't select brawl decks in the challenge. They are shown as invalid decks. Only standard-legal decks are shown. Screenshot attached.

    Expectations: I would expect it to be possible to select brawl decks in a brawl challenge, just like before.

    241 votes

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    66 comments  ·  Gameplay  ·  Admin →
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  4. Game crash when connecting to opponent

    When connecting to opponent, the game sometimes crashes and when it happens you would think to just to reopen the game and reconnect to the match (encountered in ranked/historic brawl/unranked queue) but it just keeps crashing upon trying to connect and will only be able to get back into the client when the match is over.

    Have heard from reddit that the only solution is to login to the same account through another device but could not try due to my phone being unsupported.

    Please fix this it is very annoying and really spoils the fun.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Game freeze during match + black screen after

    The game regularly freeze during a match, must quit the app. After starting the app again and finish the match (which also gives me the wrong avatar), it goes to a black screen and I must restart again.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Infinite mondrak

    hello
    I have a theme when making interact :

    Mondrak, Glory Dominus
    Ratadrabik of Urborg
    Jaxis, the troublemaker

    By having s ratadrsbik on the field, playing Jaxis with blitz, and using its ability targeting Ratadrabik, at the end of the turn it will leave me with original ratadrabik, a ratadrabik token and 2 Jaxis tokens:

    If I play Mondrak another turn and use Jaxis' Token ability targeting Mondrak, this will cause a chain that spawns several Mondrak tokens, which crashes the game.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Hacking or cheating

    First turn this 7 mana card comes out?? Come on. Their first land isn’t even tapped.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Players use Concede during sideboarding to take advantage on ladder

    For months, more and more players concede while sideboarding (using ESC+concede), taking an advantage of the partial result, especially if the match-up is bad for them.
    Yesterday only, on 6 duels, it happened to me 3 times.

    The software keeps only the present results match after match, instead of the whole Bo3 result. Which brings clearly to cheating behavior as players are now doing so take advantage of the system failure. Herebelow are some conceding exemples:

    1 / Player A concedes while sideboarding at 1-0 : he wins on the score of 1-0 and get one rank brick. Doing so,…

    84 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  9. Rusko/Paradox Engine

    Can you please fix the algorithm for matchmaking when it comes to Rusko. He is actively ruining the casual fun format nature of Historic Brawl and needs to be slotted into what people refer to as "**** queue" which consists of commanders such as Prismatic Bridge, Kinnan, Baral, Golos, Niv-Mizzet Reborn/Parun, Nicol Bolas Dragon God and others. I am sure I am not alone when it comes to this complaint. Either Rusko needs to be significantly nerfed, needs to be slotted only into the "**** queue" or needs to be removed entirely from Arena. Please fix something regarding this in…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Battery drain iOS

    Latest iOS release, iPhone 13 Pro Max battery drain is significant, device gets very, very hot. Uninstalled until patched.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. timeout for afk / abusing players who play nothing

    Seems timeout from afk / abusing players doesn't follow an incremental rule where every timeout is shorter and balanced to the rythm of a game.
    After 4 turns a player use all timeout time every single action I made that play could still have plenty of time to simply do nothing.

    If a player use so much time to do nothing then timeout has to be balanced very strictly.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Stuck at Checking for Active Matches on PC After 2022.14.0.4045 Update

    After Update to 2022.14.0.4045 on PC when I open the app it get stuck at the Checking for Active Matches Step. Have tried uninstalling and reinstalling. Works fine on iOS, but not PC

    51 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  13. alchemy cards don't belong in historic brawl

    i havent spent any money on the game since the introduction of alchemy cards - i think they are trash and dont want to support the game while there isn't a game mode where i can play without them. just give us a decent game mode without them and maybe youll get money from both sides of the coin

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Premier draft assigning extra loss

    Drafted a deck with Premier Draft The Broithers' War. I only played 1 game so far in best of 7, which I lost, and I was assigned 2 losses. I'm not sure how this is possible as I have only played 1 game with the deck.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Go for the throat not able to target any Angel

    I am unable to target any Angels with Go for the throat

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Frequent Game Freezes

    About every other game I experience random and complete game freezes where my only option is to restart the app and hope I can get back into the match before I lose my turn. There doesn’t seem to be very much rhyme or reason to it other than it only ever freezes when casting a spell.

    I know game freezes are not a new thing but this is an issue that I have only been experiencing since the release of Domanaria United. The recent patch update did not fix the issue.

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Barbed Batterfist killing my creatures

    Barbed batterfist is killing every single creature I attach it too. I can't find any reason in card description but if I re-equip it to the token it creates it is the only way it isn't killing my own creature instantly.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Paradox Engine

    So I'm deleting this game until Paradox Engine is gone.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Create a Way to Remove or Counter Poison Counters

    First, the poison counter mechanism is dumb. Not sure which good idea fairy in your staff meeting thought: "Let's just get rid of life totals and only give players 10 life...PERMANENTLY!" Second, the fact that your devs did not put ANY way to remove or stop poison counters once they are applied is unbelievably LAZY...which is par for the course for your last two Arena xpacs. No imagination, just regurgitated bs. At least make this xpac tolerable so we can remove poison counters. Currently the only way to remove poison counters is to cast CONCEDE.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Myrel, Shield of Argive prevents channeling of Eiganjo, Seat of the Empire

    My opponent attacked with Myrel, Shield of Argive. I had my commander out, and two mana open, which should be enough to channel Eiganjo, Seat of the Empire, but I was not allowed to channel it.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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