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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6691 results found

  1. bug/shield counter

    My shield counter did not work. I blocked a 3/2 with my 2/2 with a shield counter on it and it died immediatelly

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. BAN MEATHOOK MASSACRE

    FOR THE LOVE OF F*** BAN IT!!! PLEASE!!! ITS SOOOOOO DUMB AND LITERALLY EVERY DECK I GET MATCHED UP WITH IS RUNNING IT!!!!!!!!

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Crew/ Blood token bug

    When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. 6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Witch's Vengeance can't select Shrine as a creature type.

    I Conjured a copy of Witch's Vengeance off of Cursebound Witch during a game of historic brawl. My opponent was running Go-Shintai of life's Origin and had a 1/1 Shrine creature token as well as the red Go-Shintai creature from Kamigawa block.

    When trying to cast the Witch's Vengeance, i was unable to select Shrine as a creature type, despite the fact that these creatures had no other typings available. If this is a bug, then Shrine should be added to the creature type list. If this is a rulings issue, suggesting that Shrine is it's own subtype of enchantment…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Burn Down the House - Devils Not Triggering

    I played a Burn Down the House opting for 3 devils. The next turn, my opponent had 2 health but had some lifelink creatures in play, so, instead of attacking, I played another Burn Down the House opting for 5 damage. All creatures died, but the devils did not trigger and my opponent remained at 2 health.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. First strike + Deathtouch

    Deathtouch not coming into effect after both strikes, activates after first of two strikes leaving it alive.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Direct Challenge Brawl Broke

    Direct Challenge brawl will give invalid deck prompt and then lock out of all deck selection.

    38 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Launcher gets stuck at "Checking for active matches", eventually disconnects from server, prevents me from playing

    This needs to be fixed, as it is preventing me from playing a game I have paid actual money for. Please either fix the issue, or refund me the money I have spent on this game. I have paypal records that have the exact amount I have spent. I am baffled as to why it is "checking for active matches" right as I try to launch the game. I have uninstalled and reinstalled, with no effect.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Mossbeard Ancient

    During the draft, I cast Mossbeard Ancient but didn't gain life, which made me lost the game.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. BUG: Muldrotha: evoke doesn’t count as creature cast from GY

    I played against a Muldrotha deck in historic brawl. With Muldrotha on the board, my opponent was able to evoke a mulldrifter from the graveyard multiple times in the same turn. This happened multiple times. Sometimes, opponent would evoke once or twice then cast a different creature. In a single turn later in the game, opponent evoked the mulldrifter from the graveyard 4 times.

    I assume this is a bug abusing the alternate cast mode of mulldrifter to circumvent the game seeing it as casting a creature.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Futurist Spellthief

    Good Evening,

    I joined a chromatic cube draft and drafted Futurist Spellthief, playing them in my deck. When I played them in my game there was no enters the battlefield trigger. This was quite frustrating as I had planned my game around it's etb ability, and I subsequently lost the game.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Turn Timer

    Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.

    Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.

    Suggestion: 1st reduce the turn timer by…

    36 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  14. Unable to join Event

    All modes give me a message of unable to join event.

    38 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  15. 102 votes

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    42 comments  ·  Gameplay  ·  Admin →
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  16. Missing Mythic Reward

    Did not receive my mastery pass mythic wild card rewards SNC!

    I completed level 64 and 67 of SNC mastery pass but did not receive either mythic reward wild cards.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. damage not working (replay needed)

    A replay of last game should be primordial because I was playing ranked standard and for 2 games during the countless games that I have done ... there was 2 specific games and let me explain ...

    I was winning the game , the opponent had 3 health left and I had 8.
    I had a massive lineup of creatures and attacked with all of them ... over 15 creatures and NO damage went in at all , ZERO and I clearly don't recall the opponent casting any spells or anything cards to prevent damages dealt this turn.

    With a…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Lagamos and Allenal

    If you have Lagamos and Allenal on the battlefield, Lagamos will create a token and then trigger Allenals ability making a soldier token. At the end of the turn, the soldier token will sacrifice itself if the lagamos token is not on the battlefield. Unsure if it will sacrifice itself if the lagamos token is still there.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Game is not fun anymore

    This game is not fun anymore. I enjoyed it for a while until something happened in these last few months. Everyone plays the exact same decks with the same cards which cost a fortune and are annoying and awful. They basically just stop people from playing anything for enough rounds until they have enough mana to play a wipeout spell. It is extremely frustrating and not at all what this game is supposed to be, or has ever been, paper or otherwise. The new expansions haven't helped. Alchemy hasn't helped. Now Historic is going by the wayside.

    If I wanted…

    19 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  20. cant cast instants

    When opponent controls and cast your spells you are not given an opportunity to react and cast your own instances to counter. If you have instant in hand you are able to cast the game should always pause to give you the opportunity to cast it.

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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