MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6692 results found
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cant cast instants
When opponent controls and cast your spells you are not given an opportunity to react and cast your own instances to counter. If you have instant in hand you are able to cast the game should always pause to give you the opportunity to cast it.
7 votes -
Game Freeze Mid-Match Bug
Game has been freezing on every match. I have to close the game and renenter. My avatar defaults to Ajani from Tasha.
- Enter Bo3 Standard, with UB deck, go turn or two, game freezes.
- Mac
- Reset and reenter match by quitting application. Game goes on to advance past my turn.
- n/a
- n/a
- Quitting and restarting. Happens each time.
5 votes -
draft crash PC
I was playing a draft and during my opponent turn he crash during attacking action, the game stop there and i try to exit and come back in the game, the game it's locked in the loading room after let me sse my opponent icon and will not start. a Bit frustrating going to lost a game tnx this bug. (the room it's still charging and i can't even concede the match)
5 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
11 votes -
Constructed rank not raising with standard!
Constructed rank not changing with standard battles!
30 votes -
Friendly brawl not functioning
Since the new update, when I try to make a friendly brawl on Android, my screen shows friendly brawl but my friend shows 60 card deck, and when I select a brawl deck it says invalid deck option. And vice versa, when they send one to me. This will then bug the game and will have to close the app fully.
33 votes -
Bug loading challenge match
Whenever challenging a friend to a 60 card match on mobile magic arena it gives error for mismatched settings involving best of x matches and doesn't load the match. This has happened back to back 4 times trying to challenge same friend in both best of three and best of one matches. Happened also when my friend sent the challenge instead of me.
8 votes -
Turn Skipped due to Opponent's aniamtions
Hi,
My turn was skipped while playing against the Heliod/Scurry Oak infinite combo deck. My opponent is playing each turn to maximize the number of squirrels created without taking steps to winning the game, just running out their time and somehow also skipping my turn because. I have not conceded due to having outs, but if my opponent just keeps timing out, I cannot play. My only complaint here is that my turn should not be skipped sue to my opponent's actions.
21 votes -
Not able to log in, Asset Error Detected
Not able to log in, Get error message Asset Error Detected. Usin Ipad
13 votes -
Can’t launch the game
After update it doesn’t even launch the game ..any to do ?
13 votes -
Opportunity to play instant passed over
I had an opportunity to play an instant but it was passed over. This ruined a combo and should have lost me the game.
16 votes -
infinite loop
Loop detection, please do something for loop detection, it will not be difficult and you may prompt something like "how many times do you want to repeat this etc"
It ruins the game when you need to wait minutes for another opponent to finish doing something tedious and is annoying form the executor as well (I did it too).
Also they use it to trick the system, last time during my turn they started the combo and even if I was going to win the system gave us a draw for timeout.
14 votes -
Unstable Android client crashes constantly
It's never been good, but it's been really awful since the recent update summer 2022. (Patches since July have done nothing to help this!). It crashes on average once per match, making it virtually unplayable. It has a high (1-in3?) chance to crash on starting match, on Mulligan choice, and on leaving match. Also crashes nearly every time it tries to hand off between Wi-Fi and 5g. Crashes nearly every time phone os changes battery state. Also crashes for unknown reasons in the middle of matches.
More than half of games crash, many fail to complete. Game will crash with…
6 votes -
No mastery pass rewards past level 80
The mastery pass rewards are bugged past level 80, where one should get an uncommon each level. I am at 87 currently, and didn't get anything for the last few levels.
57 votes -
stop cheating your paying clients you idiots
pretty obvious you cheat with the completely unrealistic draws i and many other have seen
10 votes -
Purchased card not showing in collection (Hostile takeover)
This is not the first time I purchase a card and it won't show in my collection.
Tonight was Hostile Takeover card for 1500gold.
Searching for that card while building my standard deck does not show up.
If I filter by not collected, 4 of the hostile takeover are showing as not available :(
7 votes -
game crash
the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button.
I have try to reinstall the game but the trouble still thereversion 2021.12.0.3961.902937
31 votes -
Can’t target creature with infernal grasp
Lost game because I can’t target opponent creature manaform hellkite with infernal grasp. No hexproof on the field. Wtf Magic, every day this game gives me a headache to play. Why do I spend money on this again? Fix your ****.
6 votes -
Koma can't stop planeswalker's from activating abilities
Using Koma, Cosmos Serpent's first ability, you should be able to on upkeep tap a planeswalker and prevent it from activating it's ability. However, as I recently discovered on magic arena, you cannot. Your opponent can still use their planeswalkr abilities the turn you use Koma's ability on them.
6 votes -
Unlicensed Hearse is physically unusable on mobile with large (10+) number of exiled cards
As the title says, tapping on Unlicensed Hearse with a large (12, in my case) cards exiled will expand/contract the "cards exiled" display underneath it, rendering the card's activated abilities (aka the entire card) unusable. I tried tapping various parts of the card many, many times, and none reacted differently.
My phone is a Google Pixel 4a 5G, the display is roughly 6in x 3in, so my display is neither unusually large or small for a phone.
I play games for fun. Screaming expletives at my phone on a train because my cards are physically not working in a tense…
7 votes
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