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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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7896 results found

  1. Auto-tapper

    Auto tapper decide to tap my 2 Faceless Havens, leaving 2 Treasure tokens un-used. Because of this, instead of swinging for the win, I couldn't win and was dead on the swingback.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. rem karolus

    Rem Karolus is severely bugged, which caused an unexpected loss in a Double Feature draft. I had Rem Karolus on the battlefield, then my opponent cast "mirrorhall mimic" to make their own copy. After they cast their copy, they were able to destroy my creatures with direct damage spells, which should not be possible. The rules text is not written in a way that would prioritize the second instance of Rem, since it's a replacement effect rather than global. Between Gisa, Glorious Resurrector and Rem Karolus there are at least two high-impact rares in the format that do not follow…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Ban tibalts trickery in both historic AND standard ban it. Just BAN it

    Ban tibalts trickery in both historic AND standard ban it. Just BAN it

    34 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. I just lost an entire turn and then the game to an exploit in your turn timer coding my opponent abused. He cast Soul Warden x2 then Scurry

    I just lost a game because my opponent used an exploit to skip my turn.

    He cast [[Heliod, Sun-Crowned]] on turn 3, then on turn 5 he cast two [[Soul Warden]]s followed by a [[Scurry Oak]] then he was able to queue up enough animations that I did not get to take my turn and the following turn he was able to attack freely

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. game froze while playing draft

    game froze out of nowhere. while it was the opponents turn i saw their timer running out. nothing happened. alt+f4 the game when i came back i was at 2 life and with little time on my clock. thx for nothing

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Black screen with cursor

    Black screen with cursor after the update

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Better Timer

    Faster Game time mode, or fix your timer. Currently, I find in standard play frequently my games run past 15 minutes. That is 100% purely people not paying attention to the game and running the clock. Probably on purpose. There is 0 reason why someone with a single action that can be taken, should be allowed to sit for almost a full minute before extra time kicks in.

    The current system is garbage and needs to be addressed. Either with a pure 30 second time mode, no bonus time, no nothing. Play fast or lose rest of your turn. Or…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. STACK TIMED OUT CAUSED FORFEIT

    Due to the ridiculous length of stack effects my turn was not only forfeited, but my opponent was able to play, all my time out were used and I lost the match due to automatic forfeit. I am being penalized for playing a good deck that utilizes stacked effects! STOP TIMER FOR STACK EFFECTS!!!!!!

    Playing on a MAC

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Bug Gravelighter

    A creature had died the turn i cast gravelighter but the "otherwise" triggered. That way I didnt draw my card and had to sacrifice a creature, resulting in loosing the game

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. マッチング補正

    デッキを変えるたびにこちらに不利なデッキばかりとマッチングさせられる。
    クリーチャーメインのデッキを作ったら除去デッキばかり、コントロールデッキに変えればアグロデッキばかり。
    毎日毎日もううんざり。たかだか1勝するだけで1時間かかるなんてゲームとして成立してないんだよ。

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Pact of negation, No priority bug

    There's no priority to pact of negation's delayed trigger.

    I've just lost a match to the pact trigger with 5 lands, but one was a fabled passage. I did not have the chance to sac and search with the passage.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Game Timer Bug

    Game Timer Freeze
    so my oponent was losing the game i was going to do the final blow and then he just stoped to play and let the timer go down

    at one point the timer have go to Zero and he did not lose a timer counter and the timer stoped and stay there for infinit time.... forcing me to drop the game and give a free win to my oponent

    it about time you hire a real programer

    23 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Game Freezes during Draft session

    During a Draft session (gameplay/event), the game just suddenly freeze and I can not do anything else. It was my turn and i cast Network Terminal then the game freeze.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Authentication Failed

    So it happend again the Authentication failed again and again. I hope this time you will fix it for good.

    18 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Quitting punishment for ranked matches

    There needs to be a punishment for people who quit in a ranked match. Every time I'm close to winning, or it looks like I'm winning, my opponents quit. Sure, i get credit for the win, but it robs me off the game play. Maybe I'm not going for the win, maybe I'm going for a daily quest and will spare thier life so that i may cast a few more spells. But it's a ranked match, there should be consequences for quitting.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. ladder play no longer affects my rank

    Ladder play no longer affects my rank. I am stuck at Bronze Tier 1. It has been this way for a couple of weeks now.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Thousand faced shadow ninjitsu bug

    Ninjitsu ability places "thousand faced shadow" on the battlefield tapped and attacking from hand. His ability does not trigger on arena however and is causing the card to be ineffective since it isn't programmed correctly. Please correct this issue.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Cheating

    Quit dictating how I play the game just because you want me to play a card because I can doesn't mean I have to or should. It's ridiculous when the game does this you can tell it wants you to play this way because when you don't it gives you trash that isn't useful until you have to discard or it swamps you with land cards until your opponent has so many creatures on the field you don't stand a chance. This game is rigged it cheats and crashes to make you lose and spend money which I will not.…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Draft win not counting

    Hi!
    I just started playing a Quick Draft in Arena. I played three matches, winning the first, losing the second and winning the third.

    After the third match, the Rank ladder didn't show up. So, when it returned to the Quick Draft screen, my progress showed only a single win.

    15 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  20. Poor game balance and matchmaking

    Since your matchmaking and game balance are so bad, you need to start giving experience to those who lose as well as those who win. How can anyone expect to move forward in this game when you have terrible match ups. Dont just worship the best players and those that spend tons of cash. Take care of all your players.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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