MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8870 results found
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運営はマッチングを作為的に操作しています
問い合わせで「マッチメイキング、シャフラー、コイントスなどを含む当社のアルゴリズムは、十分にテストされ、意図したとおりに機能していることを保証します」との回答を2度に渡って頂きました。
しかし、このサイトのフィードバックですら「不正なプログラムが存在している。」「マッチングやライブラリーは操作されている。」などの書き込みが数多く見受けられます。(日本人だけでなく、海外のプレイヤーも同じ被害に遭っているそうです)
また、運営からの回答に「意図したとおりに機能している」とありますが、これは「マッチメイキング、シャフラー、コイントスなどは、運営が意図した通りに動かすことができる」と解釈することもでき、
「完全にランダムである」という趣旨の内容は書かれてはおらず、運営がマッチメイキング、シャフラーなどを作為的に操作していることを明確に否定していません。ネット上に書かれている「不正なプログラムが存在している。」や「マッチングうやライブラリーは操作されている。」などの内容は事実なのではありませんか？
運営がマッチングやライブラリー等のランダム要素を作為的に操作していないのであれば、それを証明してください。
私はいくらか課金しましたが、公式から作為的な操作をしていないことが証明されない場合に課金額を全額返金して欲しいと思っています。
が、法律的にそれは難しいようなので、運営に不正操作を改善してもらうための一番の近道は、やはり「MTGアリーナをやらない」ことです。不正操作に不満を感じた方は、プレイ自体をやめてしまいましょう！
10 votes -
Impossible de se connecter au serveur Impossible de se connecter au serveur
Impossible de se connecter au serveur . Sa me met impossible d'accéder a la collection
5 votes -
Mana Flooding EVERY GAME
EVERY GAME I PLAY IS MANA FLOODED. Seriously guys can you not have the game manipulated and let it play fairly. I get it happens sometimes but it is clear that the game is rigged to have constant lands being drawn. Look at this picture. It’s like my deck piled all the lands on the top. Seriously fix this and let draws actually be random like as if it were a real physical deck. It keeps the game fair.
10 votes -
Stuck at Retrieving asset manifest on Every device, changing network did not help, connection is over 200Mbit
I cannot open the game, stuck at retrieving asset manifest and then an error. Network tested, over 200Mbit. Changed network, did not help, changed device, did not help.
12 votes -
Alchemy and Historic
Is this a bad joke? Surely you can’t be this incompetent. Adding nerfed cards that are BALANCED FOR STANDARD to historic is idiotic. Also, literally no one asked for Alchemy what a waste of resources. Where is Pioneer, 4 player brawl, Modern or the myriad of other formats people actually want to play?! Will you be providing gem refunds for all the historic decks I built or should I just chargeback?
207 votes -
Frozen on opponents turn
Timer froze on opponents turn, game will not time out and move to my turn, it is just staying on the opponents end step.
13 votes -
first strike deathtouch bug
was playing against greenblack 3/3 first strike creature
so put 2 creatures in front of it a 3/3 and a other one pumped big enough to kill it
instead of 1 dying on first strike they both died
costing me the match6 votes -
ENDLESS CHECKING FOR ACTIVE MATCHES IN THE LOGIN SCREEN
First... THIS FEEDBACK PAGE SUX!!! IT IS *****... I NEED HELP AND A CUSTOMER SUPPORT! ***** YOU ******* STUPID WIZARDS OF THE FRAUD!
second... ENDLESS CHECKING FOR ACTIVE MATCHES PREVENTING ME TO LOGIN.
HOW CAN THIS HAPPEN... oh wait... YOU ARE USELESS GREEDY JERKS
58 votes -
Game Crash
Game crashes when word searching in deck building, joining a match, leaving a match, during match, crash crash crash
Samsung note 2015 votes -
Mikaeus the Lunarch bugged
Mikaeus the Lunarch bugged. Does not place +1+1 counters on other creatures
11 votes -
Rigged
I see your game is still rigged. I guess you really that afraid of fair competition
17 votes -
Add deck shuffling functionality
Very important in my opinion: Insert a feature that allows the user to trigger the deck shuffle multiple times before the cards in their hand appear
14 votes -
Surge of salvation
I cast an instant speed removal spell in response to a surge of salvation. The surge seemed to still counteract the spell cast after it as upon resolution of the removal spell, the creature were already hex proof. Definite bug
6 votes -
timeout for afk / abusing players who play nothing
Seems timeout from afk / abusing players doesn't follow an incremental rule where every timeout is shorter and balanced to the rythm of a game.
After 4 turns a player use all timeout time every single action I made that play could still have plenty of time to simply do nothing.If a player use so much time to do nothing then timeout has to be balanced very strictly.
7 votes -
Playing against a red deck is unbearable
Many cards with instant attack and creature destruction in one deck. It is almost impossible to win with other colors. I refuse to build a red deck just to win. I think you could check this out.
6 votes -
Calix guided by fate display bug for constellation card style
When Calix is played on the battlefield the art on the card is cut off and does not display properly.
5 votes -
STONE BRAIN FREEZES YOU OUT UPON ACTIVATION
Stone Brain freezes you out upon activation on Mac. Suggestion for a fix would be to hire programmers and play testers with the millions you bring in on this game that know what they aRE DOING.
16 votes -
MANA FLOODING NEVER ENDSSSS
Idk what you guys did but something is causing extreme mana flooding on Magic Arena. I’d say 90% of my games are mana flooded. It’s becoming unbearable. Please fix this.
11 votes -
Imoti, celebrant of bounty didnt cascade when I cast it
Imoti, celebrant of bounty cascade went on the stack. I hit resolve and it didnt do anything.
5 votes -
Mondrak, Glory Dominus and Vesuvan Duplimancy breaks the game
The problem is an interaction between "Mondrak, Glory Dominus" and Vesuvan Duplimancy. Due to the exponential nature of Mondrak, if you cast a spell that targets Mondrak while Vesuvan Duplimancy is on the field, it leads to weird behaviour of the game. I think I read somewhere that there is a cap on tokens created, although even with ~250 Mondrak tokens, the game often just abandons, leading to a draw, or goes back to the main Menu. When copying a different creature while ~250 Mondraks are on the board, the game just abandons the process without any hint. which is…
6 votes
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