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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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12786 results found

  1. Repulsive mutation x=0 doesn't counter even with a creature on the board

    Op was tapped out for a spell and I had a 2 powered creature on the board. I cast a x=0 repulsive mutation, it prompted me to target my creature to put 0 +1/+1 counters and after I targeted my creature the repulsive mutation fizzled and I didn't get to target their spell to counter it
    This cost me the game :'(

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Game crashes

    Game resets every time I play koma cosmos serpent and with the new release it won’t reload into the game until the game is over.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Earn a new deck stuck at 0:00:00

    The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
    Playing on PC

    2,242 votes

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    890 comments  ·  Gameplay  ·  Admin →
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  4. 74 votes

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    19 comments  ·  Gameplay  ·  Admin →
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  5. Color Challenge Network Error

    Can’t complete color challenge. I keep getting network error for trying to complete last challenge which is the pvp.

    1,643 votes

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    568 comments  ·  Gameplay  ·  Admin →
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  6. Coma crash

    During two matches the casting of Koma, Cosmos Serpent has caused the game to crash. Restarting client will attempt to rejoin match, but crash during loading. Can not utilize app until I have lost the active match by timeout. iOS iPad

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Plainscycle bug

    When playing a draft for CoI, drafted 2 of the plainscyclers, played them maindeck, needed plains, couldn't cycle and lost the game. chalked it up to user error, 2nd game same thing, couldn't cycle, lost the game again. Give me my money back.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Invasion of Alara and Bramble Familiar

    Casting Invasion of Alara into a <5 cmc adventure card should not let you play the >4 cmc adventure portion of the spell. I thought this was already determined with Cascade rules. On Arena, people are using Invasion of Alara to hit Bramble Familiar, but instead of playing the creature, they play the 7 cost adventure attached.

    11 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  9. Ojer Axonil, Deepest Might does not increase damage of red sources

    Ojer Axonil, Deepest Might does not increase the damage done by Sunlight torch.

    1. Play Ojer Axonil, Deepest Might
    2. Equip Sunlight Torch
    3. Attack and sacrafice torch
    4. Torch only does 2 damage. (expected 4)
    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Alaundo the Seer no haste

    Alaundo the Seer does not grant haste to the creatures it casts with its ability even though that ability is explicitly outlined on the card. This dramatically affects the gameplay and is problematic.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Shows "Network Error" when I try to challenge my friend

    Whenever I try to challenge my friend, I send the challenge, he accepts it, but then when I try to go into the actual game it loads for a while and says "Network Error." I know my internet is running well because I can go into other matches just fine, this only happens when challenging my friend. It started happening today.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. BUG: Interaction between Ojer Pakpatiq, Deepest Epoch and Swift Spiral not working correctly

    Targeting Ojer Pakpatiq, Deepest Epoch with Swift Spiral (Instant - Adventure on 'Twining Twins') sends Ojer Pakpatiq to exile as intended and gives Twining Twins rebound, which then goes to exile. At beginning of next end step, Ojer Pakpatiq returns to battlefield but so does Twining Twins, which should remain in exile until the next upkeep to be cast with the rebound trigger.

    Bug noticed on PC.

    Results experienced as above.

    Results expected: rebound trigger in upkeep, giving Twining Twins the option of casting either Twining Twins or Swift Spiral.

    No screenshots taken.

    No workaround, process beyond my control.

    8 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. Unable to submit deck

    You know, not that I'm trying to sound ungrateful, but why is it with every new set the app seems to take a massive **** and there's bugs galore. I can't play with my friends which you would think would be a quickly resolved issue, but no, we need my little pony sleeves and avatars more than a stable app. What the actual **** WOTC.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. 70 votes

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    17 comments  ·  Gameplay  ·  Admin →
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  15. Dopplegang copying buried in the garden

    Previously I had 2 copies of Buried in the Garden which were exiling 2 separate cards from my opponent.

    I then cast Dopplegang with x=2. Targeting each individual Buried in the Garden I owned.

    At this point the game froze, then it slowly loaded each copied card, but when it loaded them on the stack the target was already picked for me, and all 4 new token copies of buried in the garden were targeting the same target.

    The game froze, then lagged (my opponent had a disguised creature and mana to unmorph it, so it lagged on their response).

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Blood Moon on the stack should always give an opportunity to respond if any nonbasic lands are untapped

    Currently, if Blood Moon (and probably Spreading Seas, though I have not tested it) is cast and there is no other reason for priority to be passed to you, it will resolve with no opportunity to float mana from nonbasics that would become mountains.

    Situation that caused this: I have a Fragment Reality in hand and a single untapped Hallowed Fountain in play and there are no nonland permanents in play. My opponent casts Blood Moon, it resolves instantly and I have no opportunity to float white to cast the fragment reality on the blood moon.

    Desired outcome: Without having…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. case of gorgon's kiss

    Case of Gorgon's Kiss only sees cards hitting graveyard after it's on the battlefield

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Network error when playing with friend

    When trying to challenge a friend either on my iOS iPhone 14 or iPad, there is an error in uploading my deck, and is not connecting to the game. Having deleted and updated the game fully on both devices, I still cannot connect to play with this friend.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. NO ICR card on daily quest

    Hi! yesterday and today, after the update for the anthologies, daily quest give me only exp and no ICR cards. I won in casual games and on the weekly events, but the result is still the same.
    Can you investigate the thing?
    Thanks

    18 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  20. Game Crash Mobile

    Playing on my iPad the game has been crashing after matchmaking has completed and while entering the match. When restarting the app the game will load and try to enter the match but will again crash. If I wait until what I suspect is timing out from the match I can then restart the app.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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