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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9531 results found

  1. direct challenge with brawl and friendly brawl doesn't work.

    While direct challenging a friend we are unable to select brawl or friendly brawl decks. Either one of us can select Friendly Brawl as the game mode, but the other gets a sixty card game invite and can't select a brawl deck.

    55 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. 8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. huurloon battle hymn

    I played Hurloon Battle Hymn kicked but I did not gain 4 life.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. reclamation sage being forced to destroy artifact or enchantment

    1) Using Thassa, Deep-Dwelling to bring back Reclamation Sage forced me to choose an artifact or enchantment without letting me 'Submit 0'. The card says "you MAY destroy".

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Lose error during match.

    An error occured during the match, I didnt lose but it was count as a lose.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. game crashes

    My game often crashes, leaving a black rectangle on my screen, almost always while in a match, but once while in the store. Sometimes when it crashes it crashes my whole laptop. The game crashes for me about every half hour

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Disconnect during match

    Either the match ended or the opponent disconnected.
    The opponents timer didn't move anymore.
    This was my third loss in a draft so I would prefer to get my entry fee back.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Arena on Mobile crashes Constantly

    Arena keeps crashing for mobile, it could crash during a game, or during deckbuilding.

    Step 1 - open MTG Arena on mobile app.
    Step 2 - play some games.
    Step 3 - repeat Step 2 until crash. It freezes, and if you start it back up, you can continue and finish the match, chat won't be available, and the game screen goes black after the match.

    For the deck building crash,
    Step 1 - Start mtg Arena
    Step 2 - start deck building
    Step 3 - continue on deck building until it freezes. If you close it, when you open…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Brawl Friend Challenge

    what is going on with the brawl deck in the Friend Challenge mode. Can't play brawl against my friend any more

    137 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  10. Lagomos, Hand of Hatred/Queen Allenal of Ruadach interaction

    When you have Logomos, Hand of Hatreda and Queen Allenal of Ruadach in play. If the red elemental token dies in combat, the soldier token createed by Queen Allenal of Ruadach is sacrificed to the Lagomos end of turn effect.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Combo Timeout

    Can we please get a smart system to handle infinite combos? Playing on mobile app and anytime I resolve Heliod, a soul sister and Scurry Oak, the identical tokens fail to stack forcing my combo pieces off screen which has caused preemptive turn passing. Also, attempting to resolve an infinite Acererak/Paradox Engine combo resulted in passing the turn and losing an otherwise won game. Please tell me this is an issue WotC is taking seriously and making strides to resolve. And don’t say banning the combo cards is the solution; the best part of MtG is the dynamic nature of…

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Server connection issues.

    For some reason I cant play the last battle in the comor challanges but I can play all the other ones. It says cant connect to servers or connection issues.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Game frozen resulting in loss

    Upon activating Hall of Storm Giants ability to attack for lethal, the game froze. Then, all my lands were tapped and my turn passed, resulting in the opponent attacking for lethal and winning.
    I ask for a compensation.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Anointed Peacekeeper game crash

    Every time Anointed Peacekeeper enters the battlefield on my side of the battlefield, the game crashes (windows). Even though I don't cast it, but it comes back from exile, the game crashes.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. 土地事故が多すぎる

    お世話になっております。

    ゲームの公平性について質問があります。BO1などで不正なプログラムが存在するといった書き込みがTwitter上でされておりました。運営で勝敗をコントロールできるようなプログラムが存在しているのではないでしょうか?

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Heliod + Scurry Oak + Lunarch Veteran

    This wasn't a connection issue. I stayed connected. What happened was while I was adding counters from Heliod to Scurry Oak the game remove my cards and showed me an attack button. It would not let me attack with Lunarch Veteran which was put on the battlefield the prior turn and which had many counter on it. Then the next player played 9 lives and it wouldn't add counters to that card. He won the match.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Ivy, Gleeful Spellthief "up to x target" glitch

    When you cast Winterthorn Blessing on a target other than Ivy, while only targeting a creature you control and opting to not target any creature you don't control, the trigger from Ivy does happen, but the spell automatically fizzles. The reading of the card says the copy has to target Ivy, it doesn't impose a restriction on the spell not also targeting another target while it targets Ivy, provided that the triggering spell had only a single target.

    This second part might be wrong based on some obscure ruling, but I don't see why Winterthorn Blessing couldn't follow the 1…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Arena crashing during games

    Arena still continuasly crashing during a game and im facing issues like i cannot send messages to adversary, my profile avatar changed of ashiok to ajani during the game and my leval bar stay frozen on middle bar fully

    5 votes

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  19. 11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Challenge a friend is not possible

    My wife and me tried several times to fight each other, but everytime me or her are getting a "network error".
    First, the game tell us, that it cant approve the deck, we choose, then she or me have a second network error, which forces us to leave the game or reconnect.
    What can we do, so we can have some matches together?

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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