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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13187 results found

  1. Su-Chi Cave Guard

    When my Su-Chi Cave Guard died it added the eight colorless mana to my pool. However, I could not cast any other cards worth 8 mana or less so could not use that mana during my turn. When I played one of the golems it tapped my mana AND lost the colorless 8 mana.

    1 vote

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  2. Draft

    Draft not being able to finish and getting a random draft deck to finish draft, with no chance to win....

    1 vote

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  3. GreError with triggers from Cultivator Colossus

    Game end in Draw because of GreError when I use 'Cultivator Colossus' ability with a lot of lands. Having 'Druid Class' in game make the problem worse. Each single action begin to take more than 15 seconds as the client 'lag' a lot within this state. When a stack of at least 20 triggers happen (which really doesnt sound like abusing the game, we're not on hundreds of triggers), I'm pretty sure the game will GreError each time.

    If you need to test the interaction, here is the decklist.
    Deck
    2 Cultivator Colossus (VOW) 195
    1 Steam Vents (GRN) 257…

    1 vote

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  4. Draft not broadcasting sound / no sound indication

    I am having an issue of getting constantly timed out of matches in my drafts and in regular games due to the game not broadcasting the sound to inform me my turn is "up" or I am able to act/pick a card/anything.

    Despite the window being minimized and the option to play sounds when minimized it still doesn't. It has cost me a draft today due to it being unable to inform me when I can make an action. I hope they fix this or at least add an option to increase the visibility when the window itself is not…

    1 vote

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  5. BRO Premier draft bugs

    The client seemed to just stop properly putting cards into play, ending the animation halfway through and leaving an image of the card in the middle of the screen as though it never made it all the way to the table. In addition, my opponent's lands never visibly untapped, though they were clearly still able to take their turn. The entire game seemed to struggle to keep up with what was happening and my framerate plummeted unplayably.

    1 vote

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  6. Static Net gained life before creature removed

    I play "static net" targeting a "giant cindermaw" with option 'auto order trigger' activated.
    the two trigger of "static net" (gain life and remove creature) were ordered in the wrong way.
    As a result, I get life before removing the creature; and life was negated by "giant cindermaw".

    1 vote

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  7. Game state has frozen during a sealed match

    During my turn I went to cast Rust Goliath and "Connecting to Network" flashed breifly on the screen and no I am unable to do anything. Including conceding the match. But the Game isn't entirely frozen. I have still right-click cards to see them larger and I can pull up my friends list.

    1 vote

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  8. Combat Thresher Double Strike

    So, i buy my premier draft, I’m near the end of my game, I play Combat Thresher, they have 1 creature on board, the next turn I attack, they block with 1 creature, my combat thresher only attacks once and no other damage goes though to there life total which obviously shows the double strike effect is not working, is this better?

    1 vote

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  9. 戦の霧

    シールド戦の際
    戦の霧がブロック指定後のインスタントタイミングで唱える事が出来ませんでした
    その為敗北したのが2戦あったので対応お願いします

    1 vote

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  10. The game Gets stuck when i try to play a card with kicker.

    i don't know how to fix this but it worked before (BTW I'm playing on PC)

    1 vote

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  11. March of Swirling Mist didn't pay Thalia tax with exiled card.

    The March of Swirling Mist text says you may exile to reduce the cost of the spell: "This spell costs {2} less to cast for each card exiled this way."

    Thalia, Guardian of Thraben, says, "Noncreature spells cost {1} more to cast."

    Finally, the gatherer ruling on Thalia says, "To determine the total cost of a spell, start with the mana cost or alternative cost you're paying, add any cost increases, then apply any cost reductions."

    So casting March with X=3 and 2 exiled blue cards, with a Thalia on the field, should cost {U}, but Arena insisted that I…

    2 votes

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  12. Android Black Screen

    Since yesterday's update I am unable to launch Arena on my Android phone. It worked fine Tuesday and no longer works. On launching the app I am stuck at a black screen. I tried fully uninstalling/reinstalling the app. After reinstalling, I was able to log in, but then it just got stuck on the black screen again.

    12 votes

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  13. Bishop Of Wings + Trespasser's Curse + Night Of Souls' Betrayal = Endless Loop bug

    i had Trespasser's Curse and Night Of Souls' Betrayal and the opponent had a Bishop Of Wings. i killed an angel and the loop started. it ended in a timeout timer on my opponent's side.

    i'm assuming this is an unintended bug. correct me if i'm wrong.

    1 vote

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  14. Orvar + Parallel Lives at best arent working at worst cause a lock

    On PC if you have Orvar and Doubling Chant in play and you clone the doubling chant with him, either they will produce no new tokens at all or eventually the amount of tokens you are able to produce will lock the game, timeouts won't be used and you can't even concede the game.

    1 vote

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  15. Meathook Massacre not damaging my opponent when my creatures die.

    A few times now while playing Alchemy matches I cast Meathook Massacre which works in destroying creatures on the battlefield but does not trigger my opponent losing life when my creatures die (even if the enchantment has been out for a few turns). This problem started after I downloaded The Brothers War update. I'm using an iPhone 13

    1 vote

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  16. 1 vote

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  17. Snarling Wolf not a selectable object

    Snarling wolf is not a selectable object in any way. The card text does not state this. You cannot even tap on it to see the card face enlarged.

    1 vote

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  18. Mishra, Tamer of Mak Fawa not warding Precursor Golem tokens

    Opponent casting "Disenchant" on "Precursor Golem" while that player controlling "Mishra, Tamer of Mak Fawa" only had to pay ward once to destroy all 3 golems that became targets.

    Expected copies to trigger ward but it seems MTGA is not handling Precursor Golem triggered spell copies' controller correctly.

    Gatherer has the ruling "The controller of the spell that caused Precursor Golem's second ability to trigger also controls all the copies."

    1 vote

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  19. Ravnica table has flawed graphics

    Since the Brothers War update, the Ravnica table has missing buildings in the top right. A bright magenta background appears where they used to be. I seem to get stuck playing on it more than any other table, which is extremely annoying.

    1 vote

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  20. Can't proceed with the game

    After the last update on November 16th 2022, i am unable to proceed with the game after the initial screen. I have tried to delete cache and data from my mobile and even uninstall and install the application again.
    I am using Google Pixel 7 Pro and Android version 13. With OnePlus 7 Pro and connected to the same network i am able to proceed with the game play.
    In the attachment you can see the screen shot of the error

    1 vote

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