MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
902 results found
-
Cards in hand hidden on mobile
Since the August 19 EOE Alchemy update, cards in hand on Arena Mobile are very small/cut off by the bottom of the screen.
22 votes -
Sparky homepage
After today's update every time I return to the homepage on Windows, Sparky appears and starts talking "Congratulations on completing spark rank..." I have tried listening to the whole speech and following sparky to the codex etc, restarting the game, as well as uninstalling.
-
STFU-SPARKY.PNG 84 KB -
Log20240121_102203.log 34112 KB -
Log20240121_102203.log 34112 KB -
Log20240119_171853.log 314 KB -
Screenshot 2024-01-19 172103.png 2180 KB -
Sin título.png 3799 KB -
Log20240119_174448.log 13117 KB -
rank.png 765 KB -
Log20240118_192625.log 11988 KB -
Screenshot 2024-01-18 172919arena sparky bugged.png 3459 KB -
Log20240118_070158.log 19 KB -
Magic The Gathering Arena Screenshot 2024.01.18 - 06.45.18.66.png 3622 KB -
Log20240117_100611.log 3 KB -
Log20240117_000936.log 51 KB -
and then.png 2307 KB -
fisrt.png 2302 KB -
UTC_Log - 01-17-2024 02.49.57.log 2061 KB -
Log20240116_172708.log 117 KB -
Log20240116_182650.log 3 KB -
16-01-2024_Sparky_bug.png 3923 KB -
Log20240116_125018.log 97 KB -
Log20240116_125158.log 400 KB -
Screenshot 2023-12-20 151225.png 1667 KB -
Log20231210_105908.log 1017 KB -
Screenshot 2023-12-09 171008.png 73 KB -
Screenshot 2023-12-09 171239.png 99 KB -
Screenshot 2023-12-09 171133.png 191 KB -
MTGA_2023_02_14_09_29_09_843.jpg 505 KB -
MTGA_2023_02_14_09_20_46_087.jpg 547 KB -
MTGA_2023_02_14_09_28_56_023.jpg 455 KB -
MTGA_2023_02_14_09_20_36_323.jpg 374 KB
671 votes -
-
Fleem Cosmetics
I bought Mastery Pass and more than 10 packs for OM1 but didn't receive Fleem cosmetics. I only have the screenshot of one of these 10packs I opened in September. I received 20 gem from the pack in which I don't have a full Rare set (I still don't have). Please also check this.
16 votes -
Mastery Pass gaave wrong Packs
Level 4 of the Mastery Pass gave EoE packs instead of Lorwyn packs
8 votes -
My companions page is empty
When I go to the "Select Companion" section while building a deck the page is empty. I can see me companions on my profile tab and can change the one used by default.
8 votes -
21 votes
-
Tutorial fairy
Every time I login, the tutorial fairy won’t shut her yapper!
8 votes -
Back button in Deck Info screen (premier draft) is non-functional
When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.
9 votes -
Toph Profile Picture not showing up
I’m using the mobile platform. When I equipped the Toph profile picture for my decks, when looking at my player icon in game, it should show the Toph icon for the player in game, but it shows the Vivian profile picture, even though it shows the Toph profile picture on the deck selection and game intro icons. I tried repairing the game files but that didn’t fix it.
10 votes -
MTG Arena switches to windowed mode constantly for ultrawide aspect ratios
As of 2024.40.30.6688.1090994, everytime my client enters or exits a match the game switches from fullscreen mode to windowed mode. The issue only happens when I'm using an ultrawide resolution (3440 x 1440).
The cause of the bug has actually been found by nexus mod user skebbZ, attached is his explanation. (His mod actually fixes this issue)
133 votes -
Patch Broke Deck Detail Drop-down menu?
In the Deck Detail screen the Deck-type drop-down menu seems to be borked. Can't choose another format.
Windows 10 PC
7 votes -
Hand cards not displaying correctly (iOS)
Just updated to the latest version today on iOS. Now my hand of cards is not displaying correctly. The graphics of my user avatar are cutting into my life total. See attached images.
16 votes -
Sparky shows up after update even for players who have the tutorial complete
Sparky shows up after update even for players who have the tutorial complete
Its not fixable by uninstall install and it's not the equipment I use. I use a android 15 mobile phone and this occurs to me in mobile I haven't check in pc but from what I see here other players same issue with pc. Fix when you can please arena IT team. It seems to be on your side.7 votes -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
8 votes -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
6 votes
-
layers incorrect since lates update. cant change companion in deck builder, main screen dailys hidden behind goblin, cant change deck format
- Cannot see daily or regular challenge text over new goblin avatar. layers are messed up easy fix. 2.Deck builder, if duplicate deck is made or changing deck from alchemy to standard the drop down text is layered behind everything and cannot change deck format anymore. 3.Changing companion in deck format is null, no companions show up at all.
cheers and happy new year. Minor issues/ fixes but im sure people are crying over this.
5 votes -
Sparky won't shut the **** up
Ever sunce the latest update sparky will not shut the **** up in the main menu ever single ******* time the main menu appears. It's been like this for over a month now. Fix your ****.
5 votes -
Have a deck that is traditional historic format and when I go to change the format in the dropdown menu, it hides behind other UI
Have a deck that is traditional historic format and when I go to change the format in the dropdown menu, it hides behind other UI
4 votes -
Did not receive Fleem cosmetics after mastery pass purchase.
I did not receive the Fleem cosmetics after mastery pass purchase prior to October 30 th date.
10 votes
- Don't see your idea?