MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1403 results found
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Liliana of the Veil ultimate UI
Repro: Ultimate Liliana of the Veil, especially if opponent has a pile of tapped lands.
Platform: Android, although I suspect all mobile clients would suffer this problem.
Results: Every permanent has a selector for either pile "1" or pile "2", but for permanents stacked on top of each other such as lands, these are difficult to click, hard to read, and impossible to associate with a specific permanent. This impacts gameplay as you cannot effectively put opponents off a specific color or otherwise create the best/worst pile.
Expected results: Ultimate should either automatically spread out all permanents or utilize a…
10 votes -
takes a long time to load arena since Baulders Gate update
Since the Baulders Gate expansion, nearly every time I load Arena, it says "gathering local files" and counts up in percentage at about 1 percent every 1-5 seconds. Usually takes 5-10 minutes to load. It used to say "asset error occurred" when it counted up by percent, but it didn't often do that.
This needs to be fixed.10 votes -
Game won’t load
I have to keep reinstalling the game. It works for a while until I stop playing, then when I try to open the app the screen goes black then goes back to my home screen and have to remove and reinstall the app again to get it to work. iPhone 11
23 votes -
Can't play ranked or brawl
Please help me wizards, I cannot play ranked or brawl. I am only able to access standard play, and when I click on the other two menus, the play button becomes greyed out. I am still able to draft and play Standard, but nothing else. Even after reinstalling, I am still having this same issue.
8 votes -
Black screen on Launch
Black screen on Launch - Aug 11, update
8 votes -
Sound and Music eventually stop playing
Sound and Music eventually stop playing.
Windows 11
Latest version of Magic the Gathering: ArenaThis is extremely annoying.
15 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
23 votes -
App won’t stay open
My arena app won’t open and I’ve reinstalled it three times. I was playing sealed then closed the app and now it won’t reopen I just get a black screen and kicked out to Home Screen on IOS
22 votes -
Login Queue
After installing the latest patch (07/14/2022), I'm put into a "Login Queue" immediately and it never logs in, even after staying in the queue for 2+ hours. Windows 10, PC.
10 votes -
[bug] Kamigawa neon dynasty land card style broken and not showing art as expected
How to repro:
Go to deck builder
Search kamigawa neon dynasty land artExpected result:
Show kamigawa neon dynasty land artActual reuslt:
Land art broken and all land use same broken art14 votes -
Can’t play
I can’t open the arena app on iOS. All I get is a black screen and then I get kicked back to Home Screen. I have reinstalled the app 5 times and it only works when I uninstall and leave it open to play. If I leave the app for any reason it black screens and kicks me out and I have to uninstall again. I am getting sick of not being able to play and having to reinstall. I just bought gems to play and I can’t even finish my sealed deck event because I have to keep reinstalling.
19 votes -
bruenor ability bugged
Bruenor Battlehammer ability is bugged, should be able to pay 0 to equip first piece of equipment, but since latest patch, have not been able to equip anything for 0, the ability to pay the regular cost is still there.
69 votes -
Cannot login
Cannot login to the game, it just keeps sending me cycling me back to the login screen everytime.
92 votes -
active
Game gets stuck on loading screen Checking active matches
19 votes -
Fix the sound.
The sound broke with the newest patch. Fix it...
12 votes -
Lastest rotation Renewal Egg showing incorrect set name
Lastest rotation Renewal Egg showing incorrect set name.
Currently showing Innistrad, should be Dominaria.
9 votes -
can no longer hit escape on the keyboard to close game since last update
hitting the escape button on the keyboard no longer lets me close the game since newest update like it used to.
9 votes -
Can not connect to Arena in the last two hours
NOt sure what happened but I am not able to connect to Arena (from two different Windows 10 PCs)
6 votes -
SFX stopped working
I've found that when playing Arena (PC version) long enough, the SFX/various parts of game audio simply stop working after a time, often only one or two games in, causing me to have to restart it. A few friends said they've been experiencing this as well.
10 votes -
Failure to load arena on iPad
App fails to load on iPad after SNC update. I reinstalled the app, but the issue returned so I can no longer play Arena
17 votes
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