MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1372 results found
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Unable to Login - Authentic failed for "username"
Unable to Login - Authentic failed for "username"
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2021-07-08 16_42_34-MTGA.png 157 KB -
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1,464 votes -
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Chandra, Hope's Beacon
I'm playing on Android.
When Chandra, Hope's Beacon's +2 is activated, the mana color selection wheel is partly behind the edge of the collapsed card making selecting blue mana impossible.
19 votes -
bronze tier 0
saw some other people had this problem but no solutions, stuck at bronze rank 0 and no way to rank up. any updates to this problem?
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Constructed Rank Bug.png 3802 KB -
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Bug Bronze Tier 0.png 574 KB -
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971 votes -
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2000 gold
There was an Oops! Pardon the Goblins message saying I would get 2000 gold, but then I never got the gold.
12 votes -
Daily Win Rewards
Since the last update, whenever I am supposed to get a card in the Daily Win Rewards I just get the Vault progress and no card is shown. There are many standar uncommun cards that I do not own 4 copies of yet.
Not sure if it is a new feature or a bug.12 votes -
Server issue
Pb to start the game on the 3rd and the 4th of December.
Not a wiifi or private network issue as i can go on the net and post this report.4 votes -
error at launch " data update"
The game doesn't launch on both platforms (Windows 10 and Android) despite the platforms seems to be operationnal according to your "state of the game" page.
Before that I had deconnexions in a draft event yesterday.
5 votes -
Impossible to connect after iOS update
Servor not reachable after iOS 17.1.2
5 votes -
Halo Forager softlocks UI
When resolving Halo Forager's ability, if you press the "Back" button, all buttons disappear and you are stuck resolving the ability without being able to take any actions. This state clears when your timer runs out, but that also causes you to pass the rest of your turn.
7 votes -
Stuck in timeout when trying to log-in
The game kicked me out during a draft and now it refuses to let me log back in.
Keeps returning authentication error and showing a time-out message or gets stuck in "waiting for connection" / connecting to the server.7 votes -
Gift eror
Your gifts on MTG:Arena received today (and also the anniversary gifts) for the server error with player drafts two days ago keep repeating. I assume this is an error and you do not wish your users to keep on getting free draft tokens, xp and cards etc.
I am not exactly complaining but I would call this a bug.
7 votes -
wilds of eldraine mastery pass reward bug
Wilds of Eldraine Mastery Pass Reward bug
Level 35 shows small pic of 4x Wildwood Mentor but mouse over shows Malevolent Witchkite.
Level 55 shows small pic of Malevolent Witchkite but mouse over shows Wildwood Mentor6 votes -
fail to load game
Game will not load along with fail to connect to server.
7 votes -
Basic land set as default is reset
When the arena is restarted, the basic land set as default is reset. This bug has been present since Patch-2023.30.0.
Platform: Windows10
Arena Version: 2023.30.0.4683.10341234 votes -
impossible to connect
I got disconnected this morning and now trying again on evening always the message message "error uploading data, check you connection"
But the connection is good. Status don't report any bug4 votes -
Land
I'm in a sealed deck tournament right now and I switched my deck around trying to find a format that works but it won't allow me to select any basic Land so now I have a deck that's unusable because I can't select any lands please fix the land filter doesn't work it only filters to battles this is unacceptable
20 votes -
Issue with casting creatures through Alaundo’s Ability
I am currently experiencing this bug on IOS, but I have not tried it on PC yet.
Whenever I cast a creature from exile by using Alaundo The Seer’s activated ability, the creature does not gain haste despite the card stating that it does. I’ve tested it on a variety of creatures yet none of them have gained haste on cast.
4 votes -
Pc touchscreen not working
I have done a lot of research on this topic. You are extremely tight lipped about this issue. I like many on here purchased a touchscreen laptop partly because of this game. I would sincerely appreciate a grown up adult response as to why you felt the need to turn this feature off at the very least. My best hope is that you would turn it back on. Thank you for your time regarding this, and please don't just ignore it.
4 votes -
Friendly pvp bug
It's not allowing me to submit decks of any kind for friendly pvp, it says try again later but I've tried several times since the update at varying hours of the day. Also the friendly historic brawl option is out right unavailable to me which is frustrating as it's the number one most played format by me and my friends
4 votes -
Missing Arena Pre-release packs
Two days ago I put in my prerelease code into mtg arena for the new lotr set. I received six packs that I couldn’t open or use until today, June.20th/2023. This morning when I updated the app on my phone and laptop, the six packs disappeared and I wasn’t able to open them. I reput the code in to see if I could redeem them again, but it said the code has already been redeemed and that I can no longer use it. So I’m missing six lotr pre release packs and I am very sad
8 votes
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