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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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580 results found

  1. 7 votes

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  2. Liliana of the Veil ultimate UI

    Repro: Ultimate Liliana of the Veil, especially if opponent has a pile of tapped lands.

    Platform: Android, although I suspect all mobile clients would suffer this problem.

    Results: Every permanent has a selector for either pile "1" or pile "2", but for permanents stacked on top of each other such as lands, these are difficult to click, hard to read, and impossible to associate with a specific permanent. This impacts gameplay as you cannot effectively put opponents off a specific color or otherwise create the best/worst pile.

    Expected results: Ultimate should either automatically spread out all permanents or utilize a…

    13 votes

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  3. Abundant Harvest (and feedback)

    The card is currently unplayable. The options, when activated, are "Nonland" and "Nonland Permanent". "Nonland gives you a nonland permanent, and "Nonland Permanent" does not work at all. You cannot choose land.

    Feedback: When choosing to pay for a land to come into the field untapped, please go back to the old UI, not where the option is on the bottom-right side.

    19 votes

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  4. Network Error

    Can't get collection and unable to login to account.

    7 votes

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  5. network error - can log in to account but stuck on network error - from Australia

    network error - can log in to account but stuck on network error - from Australia - 10 Jan 23

    7 votes

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  6. Connection lost

    I get a "connection lost" message every time I open MTGA on the PC or on mobile. This is not a Problem with my Internet or Firewall.

    14 votes

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  7. Ranked

    I can't play ranked games. Whenever I click on the icon to play a ranked game the only options made available to me are non ranked "play" games. This is a new bug I have only experienced since the last update for android.

    17 votes

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  8. Difficult logging in, cannot play "can't submit deck"

    As of brothers war update I'm having a lot of troubles logging on (get 'connecting to server' for a few minutes and then told to check connection). When I can actually log in, I can't play any games, as soon as I press play or attempt to submit a deck (phantom draft) I'm told that it can't submit deck.

    I have tried: restarting the phone, reconnecting to wifi, connecting through mobile data, and reinstalling the client.

    Id love to pay y'all for some new cards but can't pay you until this is resolved.

    4 votes

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  9. 11 votes

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  10. Asset Error Detected

    After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.

    26 votes

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  11. Sound stops during matches

    Sound stops during matches pc Windows 11. This happens also to my partner's pc windows 10. It has done this since the last update.

    22 votes

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  12. Acquired card duplicates popping up after each match

    Whenever a match concludes, I am presented with about 6 pages of "Acquired" cards. The cards are the same after each match and it populates whether I win or lose the match. I've logged out and logged back in, uninstalled and reinstalled the app, and I'm still experiencing the same issue.

    I am using the PC app.

    6 votes

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  13. Cannot click on buttons

    Ever since the update on 12/13/22 I cannot use the touch interface of my MS Surface Pro8. The touch interface moves the cursor and interacts in everyway except clicking. When I use the touchpad instead, it will let me click on things most of the time. Though there are still random times that it doesn't and I need to select something else first before it will let me click what I want. This happens on all selectable buttons, in game, or on the main screen.

    6 votes

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  14. Secluded Courtyard Creature Type Missing

    The Shrine creature type is not an option when playing the land Secluded Courtyard. This inhibits decks with Shrine creatures in them.

    47 votes

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  15. Blank screen instead of the initial screen (sometimes with ambient sound on)

    I am getting a blank screen instead of the initial screen. (sometimes with ambient sound on) --Sometimes an error message is displayed. (see the attached screenshot) -- I am having this problem on Windows 10 and on Android 11.

    4 votes

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  16. Bug

    You can’t play background audio with the latest iPhone update 16.1.1 after the brothers war update I can no longer listen to podcasts or music while playing. Background audio apps work fine in all my other mobile app games.

    7 votes

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  17. home screen

    home screen greyed out after dl 10/20/22 update. iOS 11 pro max

    8 votes

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  18. Sound and Music eventually stop playing

    Sound and Music eventually stop playing.

    Windows 11
    Latest version of Magic the Gathering: Arena

    This is extremely annoying.

    19 votes

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  19. Decklist is Glitched white

    There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?

    7 votes

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  20. Sound and music from other programs.

    Mtg Arena does not allow my selection of music (Spotify) to play over arena gameplay or mix. In the past the sound from arena shut off and not play while my music or audio selection would have play. In short, I can not listen to music on my phone from another program while playing arena where this was available in the past.

    5 votes

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