MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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713 results found
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nahiri binding removed static ability of serras emissary
nahiri's binding removed serra's emissary's static ability of protection from creatures. this is a bug. nahiri's binding should only remove activated abilities.
i lost the game because i no longer had protection from creatures2 votes -
black screen ios
i do everything in "Mobile Performance Issues & Crashes" and still have the problem
only black screen when i launch mtg arena in phone 13 pro max4 votes -
Пропал фон на главной странице приложения МТГ Арена
При входе в приложение МТГ Арена на андроид пропал обычный фон на главной странице. Вместо него белый задник.
1 vote -
Pre/Post login data downloads?
Mostly a curiosity question set: for iOS app, after loading the app, WHY are there often both PRE and POST-login prompts for downloading additional update data? Shouldn’t ALL updates post new client version installation occur after user authentication/login?
1 vote -
Nazis flag on opponents sleeves
As far as I know, Arena is no longer supported in Russia. In connection with the sanctions caused by the aggressive war against my country (Ukraine).
Then why am I still forced to play against Russian players? Which also demonstrate the flag of their nazi state right in the game.
The flag under which the Russian Nazis kill my fellow citizens, friends and relatives every day.
This is real bullying on your part.1 vote -
VISUAL BUG
VISUAL BUG EVERYWHERE
3 votes -
can't start game
I cannot start the game. When the game gets to "loading initial scene", the application shuts down.
4 votes -
Recently played card does not leave screen
Recently played card does not leave screen
1 vote -
Unhinged basic has in-game border error
After the recent update, sometimes these UNH lands will display incorrectly with the solid-grey bottom border missing. Perhaps only affects the first match after loading Arena.
1 vote -
Mastery Tree lacks hover-over preview unless user has Mastery Orbs available
If user has no Mastery Orbs available to spent, they cannot hover-over their cursor to see what each node of the Mastery Tree would grant them.
This did not occur with previous Mastery Tree iterations.1 vote -
Arena terrible UI lost me a game in premier draft
I was at 1 life and i accidentally added colored mana from a "cavern of koilos". Without a warning and without the possibility to undo the mana ability the land dealt me 1 damage making me lose the game. Note that i would have probably won that game if not for the horrible UI. It is inadmissible to potentially lose money cause of this and i'd like a refound. I'll leave a game log.
1 vote -
Set progress is incorrect
My Set progress shows I have not completed (For example) Kamigawa Neon Dynasty. I am missing a single uncommon.
When filtering in deck building on Uncommons from Kamigawa set that I don't have 4 copies of, it shows an empty list.
Where is that missing uncommon hiding?
1 vote -
Username / email change
why do i need to contact customer support to change user id or email? insert a button to do it yourself !!!
11 votes -
Resolution on MacBook
After the latest Update to Crimson Vow the resoultion on a MacBook Air is a mess. I can suddenly only choose one resolution and the windows is ether tiny in window mode or when I choose fullscreen mode on the left and right side there is some space missing so I cannot see the pets and the whole cards on the stack - which makes it not possible to play the game. Before the latest update all was working. (macBook Air 2020)
15 votes -
Game client is unusably slow and games won't start
Since the update the game client is incredibly slow. Games will fail to start and if you open the Store page it will freeze without loading all of the contents.
1 vote -
1 vote
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Avatar locked - can´t change Avatar [solved]
Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.
I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
thanksEDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.
on traditional historic play it is still locked…
1 vote -
Permanently mute all of one type of pet
Please add a menu (accessible outside of a match) which allows the user to selectively mute the specific pet types that they dislike. I've seen other users annoyed with the robot owl and Bolt Hound pets. Personally, I can't stand the green ghost wolf pet's noises, and the metallic dragon pet's invasion of my personal space makes me violently angry.
Oh and while you're at it, decouple 'mute pet' from 'mute opponent'.
And let me choose the form of my Kaldheim bear pet in the menu, so I can have it pre-set to the Littjara form instead of the Beskir…1 vote -
Direct Challenge not working with new update
Most recent update rendered direct challenge impossible. The deck selection screen is bugged out and won't let you choose an appropriate deck for your format. For example, we want to play brawl but it's only letting us choose standard legal decks.
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Historic Brawl Doesnt Work.png 1398 KB -
Historic Brawl Doesnt Work.png 1398 KB -
Log20210826_175632.log 584 KB -
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image_2020-10-22_211620.png 1238 KB
214 votes -
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Bug: not getting quest rewards
The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.
5 votes
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