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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1370 results found

  1. home screen

    home screen greyed out after dl 10/20/22 update. iOS 11 pro max

    8 votes

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  2. Sound effect loop after mulligan

    When the music is turned off, and I mulligan at least once, it appears as though some sort of whooshing sound effect is stuck replaying over and over.

    I can reproduce the issue by doing the following:

    Turn off music in game options.
    Enter into any match.
    Mulligan at least once.
    A repeating whooshing sound effect will be heard.
    Log file is attached.

    2 votes

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  3. BUG, NEED HELP!!!!!

    Screen stucked on this message after update (already tried to unistall ecc).
    (it's in italian)

    2 votes

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  4. Froze

    On ios, alchemy event, it was opponents turn and timer went down but never finish and it seems like it was just stuck there

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Unable to complete training

    I had just created a new account, and was playing through the training, when I got to the third challenger, Calubi the merfolk. In the fifth round on my turn, the game prevents me from playing the only creature in hand. I am able to play the land, though. I attempted to skip to the next turn and concede the match; to no avail. This is frustrating. I have played through 5 times, closing the app and/or conceding the game. Nothing seems to work.

    7 votes

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  6. Sound and Music eventually stop playing

    Sound and Music eventually stop playing.

    Windows 11
    Latest version of Magic the Gathering: Arena

    This is extremely annoying.

    19 votes

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  7. Move reports and simple support to game

    Redo the UI to allow for reporting and easier access to simple features. Rather than locking everything behind a cumbersome website

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Stop Moving Creatures I am Targeting

    I keep losing games purely because your game moves the creatures I am targeting when an ability goes on the stack. It's the one thing that makes me rage quit and it's totally preventable. When a creature is cast just leave them furtherst to the right and DO NOT FREAKING MOVE THEM. I am so tired of wasting gems on losses due to nothing more than your poor UI.

    2 votes

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  9. Windowmode change not saved

    Steps:
    - Press esc and open Menu
    - Choose "Graphics"
    - Klick to activate "Full Screen"
    - Play a Game of Magic
    - Screen Resulution is reset to window mode

    Plattform:
    PC

    Experiencing Results:
    - The Full Screen gets deactivated after every game

    Expected Results:
    - The Option is persisted and doesnt change after every game

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  10. Unable to see which card is exiled by ossification

    I was playing a ranked game and the opponent cast three ossifications, leaving them all attached to the same land and each exiling one of my permanents. This in itself is bad enough to see what is attached to what, but when I clicked to zoom, it is not possible to see which permanent is attached to which ossification, in the end I ended up destroying the wrong ossification, which had a token attached and because of that I lost the game, because I needed to destroy the ossification that had the creature that would make me win the game…

    3 votes

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  11. Foretell + DFC Modal lands UXE issue

    Usually the double-faced lands (eg Sea Gate Restoration) offer you two options, to cast them or to play as a land. Playing as a land is the second option. However when you have the option to Foretell them, suddenly Foretelling them is now the second option. This causes players to hit this thinking they are playing a land and end up with the spell foretold, which is usually a game losing mistake.

    Expected: foretell is a third option to the right of the normal two, or the first option, and you might even prompt to check players are choosing the…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. error spending mastery orb

    Got an error when trying to spend a mastery orb... now it won't even let me select anything on that screen... nor does Suggest Pick do anything.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Can't see all my avatars in avatar select screen

    When I go to the avatar select screen, I can see only 16 avatars even though I have more than that. Some more avatars show up when I guide the mouse cursor below the screen, but there seems to be no way to scroll down in order to see any additional avatars I might have. What the point of all the avatars awarded from Mastery Pass if I can't access them?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. 3 votes

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  15. Difficult to block multiple identical creatures

    it's really difficult to click to block identical multiple attacking creatures on the iOS version. For example when they attack with multiple 6/6 spirit tokens. They get clumped together. I see opponents struggle with that too, when it's me attacking.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. iOS requires login, exit out of application, then it loads my logged in account on next launch

    I’m not sure what’s happening with it but it does this Everytime in alernating pattern. I launch the game, it asks for my password to login. I force close the app. Then launch it again, and it loads me directly into the game, logged into my account. Seems like it has issues grabbing my saved credentials in the app? Not sure if this is a security issue or not, but it is pretty annoying as well. It’s been doing this for a couple of weeks now but thought it might clear up from a patch.

    iOS version 16.1.2
    iPhone XR…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Stuck in new player experience

    Stuck in new player experience

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  18. Sound and music from other programs.

    Mtg Arena does not allow my selection of music (Spotify) to play over arena gameplay or mix. In the past the sound from arena shut off and not play while my music or audio selection would have play. In short, I can not listen to music on my phone from another program while playing arena where this was available in the past.

    5 votes

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  19. the true scriptures

    When activating true scriptures if my opponent was playing lifegain meta or any other deck with come into play mechanics it seems that all the come into play actions lasted so long the game timed me out even though I could not do another action. Thus counting not as a win but indeed a draw. I am not infinitely looping my turn I am waiting for all the card mechanics to resolve.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Invasion of Zendikar visual bug

    The Awakend Skyclave backside of Invasion of Zendikar doesn't fully render in windows arena.

    2 votes

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