Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


713 results found

  1. nahiri binding removed static ability of serras emissary

    nahiri's binding removed serra's emissary's static ability of protection from creatures. this is a bug. nahiri's binding should only remove activated abilities.
    i lost the game because i no longer had protection from creatures

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. black screen ios

    i do everything in "Mobile Performance Issues & Crashes" and still have the problem
    only black screen when i launch mtg arena in phone 13 pro max

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Пропал фон на главной странице приложения МТГ Арена

    При входе в приложение МТГ Арена на андроид пропал обычный фон на главной странице. Вместо него белый задник.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Pre/Post login data downloads?

    Mostly a curiosity question set: for iOS app, after loading the app, WHY are there often both PRE and POST-login prompts for downloading additional update data? Shouldn’t ALL updates post new client version installation occur after user authentication/login?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Nazis flag on opponents sleeves

    As far as I know, Arena is no longer supported in Russia. In connection with the sanctions caused by the aggressive war against my country (Ukraine).

    Then why am I still forced to play against Russian players? Which also demonstrate the flag of their nazi state right in the game.
    The flag under which the Russian Nazis kill my fellow citizens, friends and relatives every day.
    This is real bullying on your part.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. can't start game

    I cannot start the game. When the game gets to "loading initial scene", the application shuts down.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Unhinged basic has in-game border error

    After the recent update, sometimes these UNH lands will display incorrectly with the solid-grey bottom border missing. Perhaps only affects the first match after loading Arena.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Mastery Tree lacks hover-over preview unless user has Mastery Orbs available

    If user has no Mastery Orbs available to spent, they cannot hover-over their cursor to see what each node of the Mastery Tree would grant them.
    This did not occur with previous Mastery Tree iterations.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Arena terrible UI lost me a game in premier draft

    I was at 1 life and i accidentally added colored mana from a "cavern of koilos". Without a warning and without the possibility to undo the mana ability the land dealt me 1 damage making me lose the game. Note that i would have probably won that game if not for the horrible UI. It is inadmissible to potentially lose money cause of this and i'd like a refound. I'll leave a game log.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Set progress is incorrect

    My Set progress shows I have not completed (For example) Kamigawa Neon Dynasty. I am missing a single uncommon.

    When filtering in deck building on Uncommons from Kamigawa set that I don't have 4 copies of, it shows an empty list.

    Where is that missing uncommon hiding?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Username / email change

    why do i need to contact customer support to change user id or email? insert a button to do it yourself !!!

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Resolution on MacBook

    After the latest Update to Crimson Vow the resoultion on a MacBook Air is a mess. I can suddenly only choose one resolution and the windows is ether tiny in window mode or when I choose fullscreen mode on the left and right side there is some space missing so I cannot see the pets and the whole cards on the stack - which makes it not possible to play the game. Before the latest update all was working. (macBook Air 2020)

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Game client is unusably slow and games won't start

    Since the update the game client is incredibly slow. Games will fail to start and if you open the Store page it will freeze without loading all of the contents.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Avatar locked - can´t change Avatar [solved]

    Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.

    I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
    Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
    thanks

    EDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.

    on traditional historic play it is still locked…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Permanently mute all of one type of pet

    Please add a menu (accessible outside of a match) which allows the user to selectively mute the specific pet types that they dislike. I've seen other users annoyed with the robot owl and Bolt Hound pets. Personally, I can't stand the green ghost wolf pet's noises, and the metallic dragon pet's invasion of my personal space makes me violently angry.

    Oh and while you're at it, decouple 'mute pet' from 'mute opponent'.
    And let me choose the form of my Kaldheim bear pet in the menu, so I can have it pre-set to the Littjara form instead of the Beskir…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 214 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bug: not getting quest rewards

    The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base