MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Mtg Arena - iPhone

    Upon attempting to open the app, a black screen appears and then reverts back to the iPhone screen. The only way to get the app to work is to uninstall the app and then reinstall the app. The app requires me to download approximately 1,000 MB every time I have to reinstall the app. This recently started happening upon the release of New Capenna. Is there anyone at Wizards that can check the log files to see what’s going on? Thank you in advance

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Asset Error Loop in Norwegian

    When opening the MTGA Client on Windows, it shows "Asset Error Detected" and wants to relaunch. When I then click "ok" it loads for a couple of seconds before showing the same error message. After visiting a support forum I discovered that quite a few other Norwegians were experiencing the same issue, and that switchting the commputer's language and region to the US worked as a workaround. However, I want to be able to use my computer in my own language whilst simultanously playing mtg. As several other people have experienced the exact same issue at the same time, I…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Resolution issue on Mac after update

    After the last update, there is only ONE option available for resolution, (in my case 1680 x 1050) no matter if you play on windowed or full screen mode. The resolution does not fit the screen and the quality is terrible. It is very hard to read cards.

    27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. New Deck Details screen update sucks

    the new update to the deck details page is terrible please change it back
    if I want to see or change my pets avatars or deck sleeve ill go to profile or
    click on the sleeve. now the thing I want to see (the actual deck details) is tiny and requires scrolling to see and you cant see the graph and written details at the same time, and most of the screen is permanently taken up by things I don't care about and aren't at all useful or more convenient.
    at least make it so you can maximize the deck…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Direct challenge Friendly Brawl is broken

    When you do a direct challenge friendly brawl, when they accept, it shows them the 60 card interface where you are shown with the brawl interface.
    The duel sender, with the brawl filter for the decks, is told the deck is invalid when picking it, and the receiver, with the 60 card filter, can validate a 60 card deck choice.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Font size and layout on iPad Mini 6 deteriorated

    With the 2022/03/18 update, the interface on the iPad mini 6 has deteriorated. (Fonts and objects are too large to operate)
    There is no problem when I checked with iPhone12mini.

    I haven't verified it on other devices, but it's probably happening only on the iPad mini. (Check similar report cases on SNS)
    I'm grateful to just go back to the previous interface.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Error code 2

    I am getting error code 2 on login after several reinstall attempts. Same error code

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Client crashes

    Apple iOS crashes constantly. Have to Uninstalle and reinstall to be able to try and play.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 36 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. "error code: 2"

    I'm unable to log in after multiple restarts and a reinstall, and I am constantly getting Error Code: 2 on log in.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. cant login

    Downloaded onto windows 10 home and after it did setup it goes to Chandra staring menacingly with no login window to even enter my username/password. tried closing and reopening and even uninstalling and reinstalling and i cant get into the game.

    40 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Crashing on ISO

    App won’t start. I crashed almost instantly.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Screen Resolution

    PC
    Cant change resolution.
    No other options.
    Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
    Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
    I find incredible how you manage to broke something new with every update. Just need my screen settings not…

    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. attach failed to drop other attach

    I'm trying to log in on both my windows computer and Pixel 4A, but get the error "attach failed to drop other attach." Restarts did not work.

    25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. latest update for mac os loses sounds 2022/4/7

    started happening in newest update version 2022.14.30.766.923260

    sound will cut out and go silent during gameplay in the middle of a game. happens every session after a a game or 2. sometimes it'll come back.

    in additon to the ongoing resolution and graphics problems with mac version.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Challenge a friend historic brawl friendly brawl doesn't work

    Challenge a friend with historic brawl is impossible, freindly brawl doesn't work, the deck has 40 cards and no captain

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Mythic constructed rank shows diamond limited icon in profile

    Profile shows I'm mythic constructed rank but displays the icon for diamond limited. Using the PC client, screenshot & log attached.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. MacBook Pro m1 Pro 16" issues

    Arena client minimizes itself when going from main menu into a match as well as when switching from searching for opponent to starting match. There are a few other times where it exits out of full screen and minimizes itself, but I can't recall them at the moment.

    Only have one resolution option in Graphics options of Settings menu in match.

    Arena client will not load past black screen if opened by clicking Arena icon, can only play game if launched through Epic Game Store.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. crash each time I exit

    I cant' close the game normally.

    Uninstall and reinstall did not fix anything.

    The game freeze each time I want to exit (by clicking on the exit button or press Alt F4)/

    Windows says each time "programm not respond" and I have to "end task"

    Very ennoying

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. je ne peux pas jouer, mon pc plante des le choix du deck

    quand je vais dans jouer, je ne peux pas car l'application s'arrete au bout de quelques seconde, ou quand je choisi un deck...

    et des-intallé ré-installé, ca n'a rien changer.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base