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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1049 results found

  1. Game crashing after update

    After updating my client through the play store, whenever I launch the game, I go to a screen where it asks me to download a 3 GB update and when I click download, the game crashes

    16 votes

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  2. cant scroll drafted cards

    Issues in draft on mobile since bloomburrow update:

    Can’t scroll up through selected cards during draft

    Can’t move cards to sodeboard

    15 votes

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  3. Mastery premium pass bug no rewards

    Premium Pass without rewards I buy the pass at level 28 and get all rewards from Premium level 29 without rewards

    11 votes

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  4. Android app crashes when i press download

    Cant start the download process when i click on download app crashes. Please help.

    12 votes

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  5. Download bug

    Found a bug where downloading the latest update for mtg arena will cause a kick before it finishes the download, making the game completely inaccessible.

    15 votes

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  6. 9 votes

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  7. I can't edit any decks.

    Since the update today, I can no longer update any of my decks. When I go to edit deck it just stays frozen on the "Waiting for Server..." screen.

    24 votes

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  8. Missing Rewards Mastery Pass Duskmourn

    I am missing some rewards from the Mastery Pass, esp. the 2000 gold coins (19) and the 400 gems (27, 38). Maybe some others, which I did not further check. Version 2024.42.10.6988.1099041

    10 votes

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  9. 14 votes

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  10. Unable to interact with the game at all except to play matches

    Game crashes if I hover over the quests, try to enter the store, open packs, etc. Essentially all the game allows me to do without it going unresponsive is to play matches.

    14 votes

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  11. Theros

    Theros Nyx full art lands are not longer available in the Basic land style pool.

    10 votes

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  12. Constant crashes experienced when trying to acces or change decks.

    1. Load up MTGA
    2. Using windows laptop
    3. When accessing either ranked or standard play game, should be able to change decks. 3a. When accessing decks section of website, should be able to access all previously built decks.
    4. When trying to change decks on either of the above points an error message is received advising "MTGA.exe. is not responding.
    5. Screenshots attached
    6. No workaround found, although you can still play the deck that is showing.
    13 votes

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  13. Crash every 3 minutes on PC

    MTGA crashes every 3 minutes. I'm playing on PC with win 10.
    When I click on the store, MTGA crashes too

    12 votes

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  14. Daily quest does not register XP on the mastery pass track

    I completed a 500 Daily quest but it does not register the XP on the mastery pass track.

    15 votes

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  15. error updating data

    after the last update on march 5 with the relase of alchemy karlov manor i keep receiveng the message of ''error updating data'' i tried to reestart my internet, didnt work, tried to delete and donwload the game again still didnt worked, and this error keeps ocurring in my mobile as well, please solve this problem as fast as you can.

    41 votes

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  16. UI interaction causes crash

    After the newest 9gb update, any time I open the game (on Windows), hovering over any interactable element in the UI causes the game to crash. Uninstalling and reinstalling has had no effect on the issue. It goes without saying, but the game is completely unplayable.

    13 votes

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  17. Tiny Bones Sleeve

    Since the last update, the Tiny Bones bundle sleeve is just missing. Doesn't show anywhere in the game. I just left with a standard placeholder.

    19 votes

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  18. The program MTGA.exe version 2022.3.42.52074 stopped interacting with Windows and was closed.

    Since the recent update, the application crashes frequently throwing Microsoft COM exceptions. It is concerning that the Arena status page shows all platforms as operational with no reported incidents today when this is clearly not the case.

    12 votes

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  19. MTGA Crashes after doing specific actions (Mac)

    After the latest maintenance, MTGA has been crashing for me. Immediately after the maintenance and up until the mini-patch which customer support informed me of, this had included graphical glitches of flashing and noise across the screen. After that patch, things have improved, but certainly have not been fixed.

    In order to trigger the crash, I've been able to consistently reproduce it by hovering over a daily quest as if to reroll it (this will cause a crash even if you don't have the reroll available) or by entering the traditional draft event (where you would pay to buy a…

    12 votes

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  20. game crashes when loading any other screen than the start page

    i am able to load into the start page with the play button and all animations working but if i click play or decks it immediatly crashes(windows) i also have an mtg assistant but have no clue how to get rid of it i have been trying for awhile now

    12 votes

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MTG Arena Bugs & Product Suggestions

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