MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1742 results found
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Stop Moving Creatures I am Targeting
I keep losing games purely because your game moves the creatures I am targeting when an ability goes on the stack. It's the one thing that makes me rage quit and it's totally preventable. When a creature is cast just leave them furtherst to the right and DO NOT FREAKING MOVE THEM. I am so tired of wasting gems on losses due to nothing more than your poor UI.
3 votes -
report
When I try to report a bug, I am automatically forwarded to the forums and it does not give me the opportunity to actually fill out and submit the report. For a split second, I can see the options and then the window gets transferred to this idea section of the forums...
1 vote -
Cant connect to server
Still can't connect to server and have been trying all day! I tried turning my phone on and off, uninstalling the app and reinstalling it. Nothing is working on my Google phone.
9 votes -
Incorrect translation - Italian
In the profile section, Domiaria united in the September 05 event is incorrectly displayed.
Reproduce:
- Language setting in Italian.
- Go to Home
- Go to Profile
- Move your mouse over the Renewal icon
- The tooltip appears saying "Si apre all'uscita di Dominaria Unita, a settembre".Platform: Steam
2 votes -
Audio can’t be properly disabled on iOS anymore
Audio can’t be properly disabled on iOS anymore. It’s no longer possible to listen to a podcast while playing.
14 votes -
Not getting in-game mail/rewards
I am not getting in-game mail related to the anniversary rewards announced in weekly announcements 09/19/2023.
Is this only limited to certain users?1 vote -
Black screen on Launch
Black screen on Launch - Aug 11, update
21 votes -
"Elspeth's Smite" Sleeves Displaying Incorrectly
The "Elspeth's Smite" exquisite sleeves are incorrectly displayed covering the top of the opponent's avatar. All other sleeves in the game are displayed behind it. Additionally, there appears to be a second copy of each sleeve, forming a "sandwich" with the avatar in between.
This can be replicated by playing against any opponent who has a tall enough avatar and is using these sleeves. I'm on PC.
2 votes -
Nazgul styles don't work for draft.
There is a problem with Nazgul art styles.
Usually when you have multiple styles for seperate printings of cards, you can choose which artstyle to use, even if your printing is different.
This doesn't work for nazgul. If you buy the 3d style for one of the alternate nazgul cards, it isn't available to apply to the other 8 nazgul cards.
That wouldn't usually be a problem, given you can use an uncommon wildcard for the nazgul alternate cards.
But this is a problem for drafting. It is only possible to draft one art for the nazgul. Even if you…
2 votes -
Friendly Challenge Timeouts
My friend and I were attempting to play with each other and had consistent timeout issues/crashes. We were both on the arena client and not on the steam client (it seems the friends list on the Steam client cannot recognize those who are on the desktop client). Each time we wanted to play we went to the "VS" screen and sometimes the client would just stop there - "cancel" button was present sometimes, otherwise we would have to end the program. This happened on and off and multiple attempts had to be made before we got into a game with…
1 vote -
Ranked
I can't play ranked games. Whenever I click on the icon to play a ranked game the only options made available to me are non ranked "play" games. This is a new bug I have only experienced since the last update for android.
22 votes -
bug émotes
J'ai pris dans la boutique il y a une quinzaine de jours de nouveaux émotes que je me faisais une joie d'utiliser mais lorsque dans le profil, je termine ma sélection m'apparaît le message : l'un des types d'émotes la limite d'équipement possible et ne me laisse le choix que d'annuler ou d'effacer les modifications (ce qui revient au même). Je ne dépasse pourtant pas la limite de 10 émotes.
A chaque actualisation de la plateforme, j'ai l'espoir que ce bug soit corrigé et je réessaye sans succès. A force d'essayer des choses, j'ai même constaté que le même message…1 vote -
network error - can log in to account but stuck on network error - from Australia
network error - can log in to account but stuck on network error - from Australia - 10 Jan 23
9 votes -
Lagging UI
The home page can run, but when I click into play, store, or deck, it will load long. Then it will run extremely slow, so it takes a minute before I can click on anything. I can run the game before the new patch smoothly.
3 votes -
Mastery
Unable to check Mastery progress, game gets stuck in an endless loading screen. Never able to make it to Mastery pass.
1 vote -
Critical - Game unplayable "JsonReaderException: Unterminated string.".Client halts after leaving main screen (Play Blade, Decks tab, Store)
Games enters infinite loop of trying to parse some kind of unterminated string rendering game unplayable beyond main screen (Play Blade, Store, Deck Tab)
3 votes -
Casting Vadrick, Astral Archmage in Historic Brawl Causes Visual Bug
When I cast Vadrik from Command zone, his card image stays on stack and I can no longer see any changes made to battlefield (lands stay tapped, can't see him on battlefield, etc.) I am still able to play, but can't see what is going on or select cards on battlefield. So if I attack, I can only attack all.
1 vote -
v
atualizei meu notebook, e agora estou tentando acessar o arena, mas toda vez que eu tento acessar, aparece a mensagem abaixo e eu não consigo identificar onde está o problema. Já desinstalei e instalei novamente e não adiantou. Já tentei procurar o problema na lista de problemas e nada também. Alguém pode me ajudar?
1 vote -
Game still crashes while trying to connect to a match
Amazing that after all the years and millions of dollars of income Wizards has had to fix this problem, it doesn't seem to have improved at all. And all the myriad glitches and poor programming, like the words dissapearing from the pause screen, haven't budged at all. Because Wizards simply isn't interested in fixing their broken game. When bugs make the game unplayable, like the matchmaking bugs, it makes me play other games.
1 vote -
Internal error
No words
1 vote
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