MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
748 results found
-
MTGA API
Please enable an API to access user information by third parties, or to allow advance users to access through scripting some info (like the card collection since according to https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44050746-broken-logs-in-2021-8-0-3855 you cannot access to that through logs).
4 votes -
game stucked on checking for active matches. cant access anymore
My game stucked on checking for active matches and cannot access anymore. Reinstall tried and it did not work. System not freezed, thus I suggest you to check the database and see if there is any issue on game status.
repro steps：
1. access game with my account
2. game lunching and stucked on "checking for active games"expect result:
1. game lunching successfullyactual:
1.game stucked on checking for active gamesnotes:
1.platform: PC
2.Account using: 675804186@qq.com13 votes -
Sideboard Cards Bug (all showing as "new")
The sideboard between games of Bo3 shows all of the sideboard cards as new. This seemed to have started when the patch introducing favorite styles was introduced.
2 votes -
can't favourite card versions if they have a cosmetic skin active
The new feature for favouriting specific card versions does not work properly on cards that have a cosmetic skin active (e.g. extended art, STX japanese alt art...). The favourite button does not show up unless the skin is disabled. Reenabling the skin after setting the card version as favourite makes it behave properly (the card version with the skin is picked first) but it is an extra step which feels tedious.
2 votes -
Cannot pass the tutorial
Cannot play any card after hitting the crab in tutorial 3. Cannot play the game.
6 votes -
Tekuthal Inquiry Dominus can't remove counters from stacked creatures
Version: Android 2023.24.0.1792.986775
Situation: I had two Tainted Observers, each with two -1/-1 counters on them (making each one a 0/1). This was during my declare attackers step, and both Tainted Observers were attacking. The game UI had stacked the two creatures on top of each other.
Bug: I tried to activate my Tekuthal, Inquiry Dominus by paying 4 life and removing 3 of the -1/-1 counters from the Tainted Observers, but since the two creatures were stacked on top of each other, I could not select the 2nd Observer when selecting the 3 counters to remove. Thus I couldn't…2 votes -
Can't change my default pet
For some reason, since I have purchased the puppet pet (february's pet of the month) I'm unable to change to other pets or even have access to the pets menu when editing a deck or through my profile options. As much as I liked the puppet, I'd rather switch back do the red dragon lol but for some reason I can't.
2 votes -
Missing details (Power/Toughness/Life points
Dear Ladies and Gentlemen,
I´am missing a lot of card details ingame. I can´t see the Power and Toughness nor the cards name. Also the life points are not present.
13 votes -
Graveyard tresspasser new art is not loading text
When my opponent played a graveyard tresspasser with a showcase art, I am unable to view the text on the graveyard tresspasser. This requires me to have memorized what the card does to realize what is the ward cost to targeting it and what it might do to my graveyard. Also, the difference between night and day sides would alos need to be memorized to account for plays.
5 votes -
crashing on mac brother's war
Arena client on mac crashes every time after 'Loading initial scene' text since the Brother's War update
4 votes -
Spellbook drafting VFX obstructs the boardstate when the browser is minimized
Spellbook drafting VFX obstructs the boardstate when the browser is minimized - you cannot see the information that might be needed to make the decision. For example in the attached screenshot there were 3 creatures on opponent's side of the battlefield and I could not see them while I had the Witch's Vengeance card available to be drafted (caring about creature subtypes).
3 votes -
Can’t login - You do not have the right roles for this action
Happened shortly after update, access denied you do not currently have permission to connect
3 votes -
crash on search
Game freezes completely and has to be shut down when I try to search cards in the library most times. has been happening for over a month now.
4 votes -
Can’t play since update
Most the buttons won’t respond anymore. Can’t read messages, shop in the store or play a game. I can go to profile or store or mail but can’t click on anything Afterward. All my other programs are fine. I uninstalled and reinstalled the game.
Using a touch screen Microsoft 1724 PC with windows 10 pro
5 votes -
Background Music Apps
Your webpage about troubleshooting audio problems in Magic the Gathering Arena (for iOS) states, “Please note: background music apps can not perform while Magic: the Gathering Arena is running.”
I’ve noticed, however, that background music apps worked just fine with earlier versions of your iOS software (before the Brothers’ War update). Additionally, I’ve noticed that background music apps will operate at the same time as your software of the music app is accessed/activated using a separate Bluetooth device. For example, I can play Magic the gathering while Spotify runs in the background in my car via a Bluetooth connection.
All…
4 votes -
Oil counter not displaying
2023.23.10.1773.985016
Same as another one, but on android and i lost a game due to incorrect oil counter display. Two atraxas skitterfangs were out with a different number of counters, and when one was activated, the counters disappeared for both until the next time they triggered. The game was showing zero counters, so i was not expecting a trigger.
3 votes -
Failed deserialization on response for message ...
Failed deserialization on response for message ...
6 votes -
Unable to Connect, Login, etc. Authentication failed: Timeout.
Unable to Connect, Login, etc. Authentication failed: Timeout. Waiting for server. There's a white box spinning. Game has been working all day. Took a break and now it's not working.
3 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
24 votes -
MTG Arena, Unable to play a Match since 2/14/2023 patch
After matchmaking resolves and I enter into a match, the game seems stuck.
I and my opponent have 0 life(ha, ha) and no hands. After a short while, the settings icon disappears.
The game sits in this state indefinitely. The only way out is to force the software to close.
This has been occurring since after the patch on 2/14/2023.
Pic is attached.
2 votes
- Don't see your idea?