Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


1835 results found

  1. Settings menu

    1.   Open application, go to the cog symbol for Settings Menu
      
    2.   Android
      
    3.   Upon entering Settings menu no text is displayed for any of the settings.
      
    4.   All text should display as white color to the user.
      
    5.   See attached.
      
    6.   I troubleshot this problem by unistalling and reinstalling and restarting the device but nothing worked.
      
    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Platinum Angel (Ovidio Cartagena)

    I purchased a card style for Platinum Angel (Ovidio Cartagena) from the Daily Deals section of the store.
    When I go into my Deck Builder though, it does not show up. It's not grayed out like I don't own it yet, it simply doesn't seem to "exist".
    Why am I able to buy a style that doesn't exist in the Deck Builder??

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Cannot connect to server

    It's really annoying. I cannot connect to the server. It is not possible via iPad/iOS and also via my laptop (PC) /steam.
    Is my account corrupted?
    Please give feedback how to overcome this obstacle.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Clicks not registering Mac

    Clicks not registering at all. The home screen of arena opens up and there is a slight hover animation and the advertisement windows for new shop deals load in and out, but any clicks, from going to decks to playing morimir, dont work. Currently using a mac.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Tutorial

    The Blue Orb thingy for the tutorial always appears and congratulates me for becoming a planeswalker. I cannot get rid of it and it appears everytime I visit the home screen. It's glitter sound also stays permanently, even if I am in a game.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Can not access game on PC it is telling me I have no internet connection but I do!

    I cannot access the game on PC it is telling me I have no internet connection but I do!

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 54 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. ICR Not Displayed After Match

    For a long time now, the ICRs have not always been displayed when a win is made. Have now found that this is mainly the case when the opponent's score is exactly ZERO.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. デイリー勝利報酬

    以前も一回書いた気がするが、
    デイリー勝利報酬が、敗北して取れてしまったようす。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. S24 ultra constant crashes

    The latest update MKM causes very frequent crashes on S24 Ultra. There are no set moments when this happens, can be in menus or in a game or even during drafting which is rather disturbing.

    My bet is that the patch has simply not been tested on S24 Ultra as the phone is very new and could do with urgent optimisation work.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Tiny Bones Sleeve

    Since the last update, the Tiny Bones bundle sleeve is just missing. Doesn't show anywhere in the game. I just left with a standard placeholder.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Firja doesn't display correctly (at least in limited picking)

    I'm doing the March of Machine Quick Draft on 2/4/2023. One of my picks is "Firja, Judge of Valor". The artwork has a glitch, which obscures the power/toughness. I am playing through steam, on Windows 10, on a Microsoft Surface Book 2. My Windows OS is up to date.

    This glitch was observed before I actually picked the card, and after I picked the card. I have not confirmed whether it still exists in a match, or inside my collection. Regardless of that, it is still an issue when drafting.

    ver 2024.33.72.5104.1050859

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. arena

    MAGIC ARENA BUG

    Dig Through Time will freeze the client 100% of the time with the following steps taken:

    1. float 2 blue mana
    2. cast dig through time
    3. pay the delve cost

    At this point your client will freeze with no options and 2 blue mana showing your pool.

    If you force close the client and reopen it, dig through time will be resolved and you will have the option to select two cards (assuming it was not countered by opponent).

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. heist

    Can't view Heist card options when controlling opponent.

    I have cast Emrakul vs a player that had a heist ability on a creature. I Could not choose any cards while using the heist ability during the opponent's turn I was controlling.
    Also, I could not see another face-down card that was heisted before.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. impossible d'accéder à la collection. Réessayer plus tard.

    Le message d'erreur d'affiche , sur androïd et sur pc : impossible d'accéder à la collection. Réessayer plus tard.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. iOS UI bugs introduced with 2024.35.00 release (Karlov Manner Alchemy)

    Starting with version 2024.35.00, a few UI bugs have crept into iOS:

    • The menu buttons are sometimes missing all their text. Interestingly, this has been a longstanding issue on macOS, but is now happening on iOS as well.

    • When cards are on the stack, their text is very hard to read (as it’s black text on a black background). See attached screenshot).

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. BUG ISSUE Archive Trap - Arena isnt considering "search" of some cards, like Fauna Shaman, for exemple

    Archive Trap - Arena isnt considering "search" of some cards, like Fauna Shaman, for exemple.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 318 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base