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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1356 results found

  1. Download bug

    Found a bug where downloading the latest update for mtg arena will cause a kick before it finishes the download, making the game completely inaccessible.

    16 votes

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  2. Download update not working, game keeps disconnecting

    My mobile device is not updating the game. When I click download update the game logs me out and goes to my desktop every time I try to update it. Can someone please help!

    16 votes

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  3. Game crashing after update

    After updating my client through the play store, whenever I launch the game, I go to a screen where it asks me to download a 3 GB update and when I click download, the game crashes

    16 votes

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  4. Mastery premium pass bug no rewards

    Premium Pass without rewards I buy the pass at level 28 and get all rewards from Premium level 29 without rewards

    11 votes

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  5. Ultra Wide resolution

    Ultra Wide resolution keeps closing the game to windowed before and after every game, please fix this!!!

    12 votes

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  6. Window minimization

    At the beginning and end of every match the game switches from fullscreen to windowed mode.

    12 votes

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  7. Android app crashes when i press download

    Cant start the download process when i click on download app crashes. Please help.

    12 votes

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  8. Plainswalkers breaking interface on android

    Plainswalkers do not load properly causing them to stay large and then all new lands, opponent permanently and effects overlay over one another causing me not to see things. Lands remain tapped and effects cannot be seen. Reloading the game does not fully fix it.

    5 votes

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  9. Android App animation freezing after update today

    Android App animation freezing making game unplayable after today's update (Jan 21st). Neither restarting app nor performing repair in game resolves issue. Exact same problem replicated on both my Samsung Galaxy S23+ and Galaxy Tab S7. Please fix this!

    5 votes

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  10. Help in essay writing

    I needed to write some essay for my admission. I don't know how to write essay properly because I think I don't follow proper steps. I want to someone who could write it for me. Any professional writer? Suggest please 

    2 votes

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  11. Planeswalkers Visual Bug

    After the 1/21/25 update on iOS, I’ve had repeated issues with planeswalkers on the field. Every time I cast Tibalt, Wicked Tormentor, the portrait of the card gets stuck on the screen and blocks whatever card is on the stack. In the included screenshot you can see a card resolving behind it. This also means that to activate the loyalty abilities, I have to tap on the stuck portrait, and the lands additionally all get stuck in place whether they are actually tapped or not. In my second screenshot, Grist has transformed into its planeswalker state but for some reason…

    4 votes

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  12. 9 votes

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  13. I can't edit any decks.

    Since the update today, I can no longer update any of my decks. When I go to edit deck it just stays frozen on the "Waiting for Server..." screen.

    24 votes

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  14. Missing Rewards Mastery Pass Duskmourn

    I am missing some rewards from the Mastery Pass, esp. the 2000 gold coins (19) and the 400 gems (27, 38). Maybe some others, which I did not further check. Version 2024.42.10.6988.1099041

    10 votes

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  15. 14 votes

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  16. Unable to interact with the game at all except to play matches

    Game crashes if I hover over the quests, try to enter the store, open packs, etc. Essentially all the game allows me to do without it going unresponsive is to play matches.

    14 votes

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  17. Theros

    Theros Nyx full art lands are not longer available in the Basic land style pool.

    10 votes

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  18. Constant crashes experienced when trying to acces or change decks.

    1. Load up MTGA
    2. Using windows laptop
    3. When accessing either ranked or standard play game, should be able to change decks. 3a. When accessing decks section of website, should be able to access all previously built decks.
    4. When trying to change decks on either of the above points an error message is received advising "MTGA.exe. is not responding.
    5. Screenshots attached
    6. No workaround found, although you can still play the deck that is showing.
    13 votes

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  19. Crash every 3 minutes on PC

    MTGA crashes every 3 minutes. I'm playing on PC with win 10.
    When I click on the store, MTGA crashes too

    12 votes

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  20. Daily quest does not register XP on the mastery pass track

    I completed a 500 Daily quest but it does not register the XP on the mastery pass track.

    15 votes

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MTG Arena Bugs & Product Suggestions

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