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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1612 results found

  1. MTGA Client unresponsive when not in fullscreen mode Apple 15in MacBook Air M2, 2023, Sonoma 14.2.1

    MTGA Client unresponsive when not in fullscreen mode Apple 15in MacBook Air M2, 2023, Sonoma 14.2.1

    • Launches into window mode
    • Unable to click anything in the game though hovering over buttons with the mouse do show the hover menus / animations
    • Also hotkeys such as command - Q to close the game do not work
    • If i go to the window menu on the mac menu bar, and make it full screen, it registers responses (or force the game to launch into full screen mode responses, the game registers mouse responses)
    • If i then choose to go back to windowed…
    4 votes

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  2. Stuck at waiting screen of mtga

    I am stuck on waiting for opponent screen for 2 hours on iPad , I tried to reinstall and start the game on smartphone but could not fix the issue.

    4 votes

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  3. 11 votes

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  4. Unable to Login -> Timeout

    Since today, I am unable to Login. Neither on my phone nor on my PC.

    The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...

    And yes, internet connection is available for both!

    The PC version is actually on GeforceNow. The Phone version is on my Android Device.

    11 votes

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  5. 224 votes

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  6. network error

    Platform: mac (from epic games)
    date 07/02/2024-22:09 GMT+1

    Tried flushing dns, tried desinstalling and reinstalling from the launcher, login out and relogging... Blocks after 'loading initial scene'

    3 votes

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  7. Sparky dialogue every time I open my profile

    Sparky appearing every time you open the "Profile" menu.

    I have no idea when this issue started but it has persisted for weeks and it's driving me insane.

    My account is very old, I've played since account resets used to be a thing and when regular Amonkeht was in the game, I do not need nor do I want to have to ever hear Sparky again unless it's explaining some brand new feature.

    Expected results:

    Fix Sparky so it stops appearing .

    Ideal results:

    Enable a menu option to completely disable Sparky or AT LEAST enable an audio option to…

    4 votes

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  8. Tutorial

    Sparky won't **** about "Whatever you played last time will show up here. You can practive with me to start" even though I already completed the tutorial and am well into the game. This part of the tutorial will keep showing up everytime I hit play after re-entering the main screen. SHUT UP SPARKY HELP

    4 votes

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  9. graphics display problems

    since recently there are many issues with the UI. Sometimes the sound is gone but what usually happens is that the arrows used by spells/abilities that target something are not show and also the arrows used to visualise attacks/blocks.

    4 votes

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  10. Fynn, the Fangbearer power and toughness display bugged and unreadable on certain card styles

    Platform:PC
    Two card styles for Fynn, the Fangbearer, specifically the ones with art by GodMachine and RISHXXV Have unreadable power and toughness numbers, appearing as blocky black bars, in matches and in the deckbuilder. As seen in the included images, only two card styles are affected. This Is potentially exploitable and could seriously effect gameplay, as this bug occurs in matches.

    4 votes

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  11. Several graphical issues after 2024-01-25 6GB update

    1) Power toughness of some card now black. See image. It was OK at the beginning of the game. I think it appeared during an attack. During the game, those card have been exiled but a new Fangbearer has been casted and the bug still persisted.
    2) After the update, there is a "fog" in the background. It seems volontary. It decreases the contrast and affects the overall experience.
    3) Some geometric figures may appear during animations (black rectangles around new planewalker entering the battlefield or moonshaped transparent figures around the library at the end of game).
    4) A gray…

    4 votes

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  12. Multiple VFX corrupted after recent update

    Several types of VFX in the game now have an additional field / their alpha is not set up to make the hidden parts actually invisible. E.g. the arrow marking attacking creatures. This started happening recently.

    4 votes

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  13. Tergrid power/toughness not showing

    I was in a game against Tergrid and I could not see the power/toughness unless damage had been done to tergrid.

    3 votes

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  14. Cannot battle friends

    2023.31.0.4709.1039979
    Attached log

    When trying to have a battle with a friend the system gives several different types of errors depending on if I sent the invite, or if they do. Either way it seems to crash, and then won't work. Only events, and standard play types with unknown users will work.

    6 votes

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  15. Change historic brawl to timeless

    Change historic brawl to timeless

    6 votes

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  16. 2,697 votes

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  17. Have an option to remove Sparky altogether.

    I don't know how you manage to get sparky bugged so often when it should be "Sparky voice is 0, if it is played, set it to 1, if it is 1, don't play it," but yet it happens so often, you'd think you'd have a hotfix ready each time it happens. But since you don't, you should add an option under settings to just completely remove sparky from playing, or at the very least, mute her whenever she plays. No one except new players need her, so there is no reason not to just let us avoid ever seeing…

    3 votes

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  18. 1,464 votes

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  19. Chandra, Hope's Beacon

    I'm playing on Android.

    When Chandra, Hope's Beacon's +2 is activated, the mana color selection wheel is partly behind the edge of the collapsed card making selecting blue mana impossible.

    19 votes

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  20. Add option to remove planeswalkers speeches

    I would be nice if you could toggle off the cringe speeches that the planeswalkers say when they enter and leave the battlefield. I find they annoying the same as the pets that people use, but those can you atleast disable to make them less annoying.

    3 votes

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