MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1744 results found
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Draft match hangs
Was battling in draft match, on start it renders the screen but pauses before offering initial hand. Screen renders but no cards. Connected to server, wifi is strong, but no hand. Hanged for 5 minutes before starting the match.
1 vote -
Can't change my default pet
For some reason, since I have purchased the puppet pet (february's pet of the month) I'm unable to change to other pets or even have access to the pets menu when editing a deck or through my profile options. As much as I liked the puppet, I'd rather switch back do the red dragon lol but for some reason I can't.
3 votes -
Scurry Oak Combo/Tokens on mobile
When trying to play the scurry oak combo on mobile the tokens don't stack, they continue to spread out as individual units. After so many you have to scroll all the way back to scurry oak, this takes forever and is a time waste for the player and opponents. When playing on the pc the tokens all stack together, for whatever reason they do not on mobile. Please fix this. This deck is fun but pretty much unplayable at the moment on phones. Thank you!
10 votes -
Keywords and Usernames are invisible
Keywords and Usernames are not appearing during play. Happens everywhere in the interface (deckbuilder, in-game, rewards, etc.) Strangely, exclamation points in usernames seem to be unaffected (not captured in screenshot)
3 votes -
Victory/Defeat Counter tab (interface)
An interface for your win loss percentage as a player. Such as, a tab in the menu or in the profile tab, where one can view how many total accumulated wins and/or losses your account has. This would be helpful and useful for any player who would like the information of how many wins they have gotten since playing Arena.
1 vote -
Arena Survey forgot New Zealand and Australia exist.
THE ARENA SURVEY LEFT OUT NEW ZEALAND AND AUSTRALIA. It remembered most of the world but forgot my homeland. Please fix this and don't do it again, it looks really sloppy and unprofessional.
1 vote -
I lost my pets and emotes
I lost all of my emotes and pets, some i paid for....
2 votes -
Selection screen not displaying selectable cards
The Dragon-Kami’s Egg’s ability is when a Dragon dies, you can select an exiled creature with a Hatchling counter on it to bring to the battlefield. Sometimes the selection screen does not display any creatures even though they’re are creatures with hatchling counters and a selection cannot be made.
iSO 16.5.
Result I am experiencing is that no cards display on selection screen.
Expected result is to display creatures with hatchling counters.
Screenshots attached. -I forgot to screenshot my exiles cards to display the creatures with hatchlings. Apologies.
No workarounds.
1 vote -
drivnod bugged
Drivnod does not trigger with sacrifice mechanic. Morbid opportunist, Braids, Forge Boss, etc.
2 votes -
Android version of MTG Arena only works with 5G
I'm not sure what to do at this point. I cannot connect the app to work properly on my Google Pixel phone on home wifi. Other wifi works fine with Arena. Not only that, I cannot save deck alterations on wifi; the android app of the game only works on 5G and other wifi outside my home. I've done the standard troubleshooting involving my modem, but the root problem eludes me. Using 5g makes ranked mode extra risky. I risk de-ranking and a poor experience playing if my connection falters. My only choice to play the game at home is…
3 votes -
Fix it
Fix it
3 votes -
Mac text
Magic on M1 MacBook will not display text in menus/concede button. After playing matches or visiting the store, text in the menu will turn black and make it impossible to see menu settings, exit game/logout buttons and the concede button. this will persist after restarting the game or computer entirely, only will fix itself after fresh install.
5 votes -
Wrong translation of some text data values
Screen 1_ Wrong translation of the text data value before the match
Screen 2 _ Wrong translation also, nevertheless this one is a regression - already solved in the past
Best regards1 vote -
option to go onto ranked matches vanished after I ranked up.
The issue I am facing with going into Rank (alchemy/standard) is the option on the right blade is gone after I ranked up. I have tried logging off and on, I have tried uninstalling and reinstalling. Now I can get onto Rank by going the long way around and clicking a battle and manually switching it to Ranked but my friend made me aware that it should be an option on the home screen and apparently it is in fact a bug that happens occasionally.
1 vote -
Poor templating on card Press the Enemy caused multiple losses.
The wording of Press the Enemy leads to many game losses: "Return target spell or nonland permanent an opponent controls to its owner's hand. You may cast an instant or sorcery spell with equal or lesser mana value from your hand without paying its mana cost. "
The second sentence does not refer to the first and thus players, myself included, read this as "cast an instant or sorcery spell with equal or lesser mana value of Press the Enemy from your hand without paying its mana cost." Better wording would be "cast an instant or sorcery spell with equal…
1 vote -
Graphic Overlay Bug
Graphic overlay layer misrepresentation. Power and toughness of one card shown over the card text of another.
Runnning MacOS, arena Fri May 19, 2023, 1:22pm
2 votes -
Access deny
When tried to access Arena appeared to me a message saying I don’t have some permissions to go ahead.
How to proceed in this situation?
Attached a printscreen of this message.
4 votes -
Game freezing randomly on Android
On Android, the game will freeze at random times, sometimes it will unfreeze and sometimes it won't, after some time if it hasn't unfroze, the game will crash.
It happens quite often, I'd say in 50% of games.
I've no idea what causes it.
I tried to disable the pet but it had no noticeable effect.11 votes -
For the last two days, when I go to the site it immediately goes to the "searching for active games" page and stays there.
The opening page just goes to searching for active games and won't leave that page .... for two days now.
1 vote -
Any
Can't access my account and paid items.
2 votes
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