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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1679 results found

  1. iPad crash

    The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!

    27 votes

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  2. Jump In Event Lord of the rings

    Bug System Accept entry fee for Jump In event for MTG Arena 2x
    Used 2000 gold for jump in event can't enter event
    New update glitch probably for Lord of the rings

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. active match search

    i'm stuck in the loading screen with this message : active match search.
    please help me i can't play

    23 votes

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  4. Cannot equip 10th Phrase (emote)

    The 10th emote line (Phrase type) cannot be equipped, because you get a warning that you're over the limit, even though it shows you not being over the limit.

    2 votes

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  5. Mis quests no avanzan

    AL jugar en Play con los mazos de los colores de mis quests, estas NO avanzan

    2 votes

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  6. Pet frog doesn't make burp sound

    during in game when clicking pet frog on side of screen he bites the arm and when spitting out the arm the sound of the burp animation doesnt come out just arm comes out of his mouth it is not a big issue but it has happened on my phone and pc i just like the sound of the burp from the pet from after clicking on him

    1 vote

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  7. Priority and the stack

    Many times has it occurred during game play, that multiple triggers go on the stack, and I have responses to make but the game decides that it isn't a legal action when in-fact it is.

    Example
    Player A. Is in control of a Miirym Sentinel Wyrm and casts a Demanding Dragon which resolves.
    Player B. Has no response to the Miirym etb. And then the 2) demanding dragon triggers are left on the stack
    Player B. Has a Reassembling Skeleton in play that has the activated ability > (1)(B): Retun Reassembling Skeleton to the battlefield tapped.
    Player B. Sacrifices the…

    2 votes

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  8. Elish Norn, Mot5her of Machines does not stop Defiler of vigors triggered ability from activating.,

    Elish Norn, Mot5her of Machines does not stop Defiler of vigors triggered ability from activating.,

    1 vote

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  9. Graveyard tresspasser new art is not loading text

    When my opponent played a graveyard tresspasser with a showcase art, I am unable to view the text on the graveyard tresspasser. This requires me to have memorized what the card does to realize what is the ward cost to targeting it and what it might do to my graveyard. Also, the difference between night and day sides would alos need to be memorized to account for plays.

    5 votes

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  10. crashing on mac brother's war

    Arena client on mac crashes every time after 'Loading initial scene' text since the Brother's War update

    4 votes

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  11. opponents leftmost creatures are invisible on ipad

    On ipad, if the opponent has many creatures then the leftmost are offscreen. There is no UI element to allow scrolling to see those creatures. Since these creatures can’t be seen, I can’t target them or block them.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Exquisite Blood combo removes settings wheel

    I play mtga on the PC interface. When playing against people who use the life gain life loss combo with the Exquisite Blood card, the settings wheel disappears, leaving no way to exit the game let alone concede the match. This makes it especially frustrating when you are playing a life gain deck that put you in hundreds if not thousands of life and you have to wait 20 plus minutes just to die so you can start a new game. Its super demoralizing and is an almost instant rage quit for me and my friends. This has led to…

    7 votes

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  13. Can’t login - You do not have the right roles for this action

    Happened shortly after update, access denied you do not currently have permission to connect

    3 votes

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  14. Mana Auto Tap Killed Me

    I was at one life in a game and attempted to cast a spell for one blue mana. I had an untapped Shivan Reef and a bunch of treasures, and when I cast the spell the game decided to tap the Shivan Reef without even asking, dealing one damage to me and costing me the game. Please make the auto-tapper ask before killing me.

    3 votes

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  15. Login Queue

    After installing the latest patch (07/14/2022), I'm put into a "Login Queue" immediately and it never logs in, even after staying in the queue for 2+ hours. Windows 10, PC.

    13 votes

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  16. App goes to store intstead of home screen after every match.

    App goes to store intstead of home screen after every match.

    2 votes

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  17. Name and type on stained glass version of card is broken.

    The name and type on the stained glass version of the card is broken when the language setting is set to Russian, Japanese, or Korean in the iOS and macOS versions of the app.

    9 votes

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  18. iPhone client not starting

    Client code midgame on iPhone after reinstalling the client still refuses to restart. Stuck at dark grey skin preceding the black screen before the title page.

    1 vote

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  19. Howlpack Wolf attacking while not controlling another wolf or werewolf

    I was being attacked by a Howlpack Wolf while my opponent controlled no wolves or werewolves.

    1 vote

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  20. Emotes

    I am trying to change one of the new Emotes over one of the old ones, but all i get is an Error saying "Equip Cap Over the limit". In one of the screenshots, there is one spot free for the new Emote, but when i Equip it, it gives the error in the other screenshot. I do not know if it works on Mobile, but on my PC it does not seem to work at all.

    5 votes

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