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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1861 results found

  1. impossible d'accéder à la collection. Réessayer plus tard.

    Le message d'erreur d'affiche , sur androïd et sur pc : impossible d'accéder à la collection. Réessayer plus tard.

    8 votes

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  2. iOS UI bugs introduced with 2024.35.00 release (Karlov Manner Alchemy)

    Starting with version 2024.35.00, a few UI bugs have crept into iOS:

    • The menu buttons are sometimes missing all their text. Interestingly, this has been a longstanding issue on macOS, but is now happening on iOS as well.

    • When cards are on the stack, their text is very hard to read (as it’s black text on a black background). See attached screenshot).

    3 votes

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  3. BUG ISSUE Archive Trap - Arena isnt considering "search" of some cards, like Fauna Shaman, for exemple

    Archive Trap - Arena isnt considering "search" of some cards, like Fauna Shaman, for exemple.

    1 vote

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  4. 318 votes

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  5. Issue with casting creatures through Alaundo’s Ability

    I am currently experiencing this bug on IOS, but I have not tried it on PC yet.

    Whenever I cast a creature from exile by using Alaundo The Seer’s activated ability, the creature does not gain haste despite the card stating that it does. I’ve tested it on a variety of creatures yet none of them have gained haste on cast.

    11 votes

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  6. Disable pets

    Please add an option to disable pets. My computer has some lag, and sometimes my opponent having a pet will bog my game down to the point of near-inactivity when I'm doing a search through a large deck, because my computer is still trying to spare processing power for the animations for my opponent's pet. Fairies are especially annoying because they can't be fully muted.

    3 votes

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  7. Tinybones the pickpocket not working

    This is a bug with how Tinybones the pickpocket works (well doesn't work). I was dealing ALL SORTS of combat damage to a player and Tinybones, the pickpocket's ability wasn't triggering. I was supposed to be able to cast stuff from their graveyard. I had mana available and all they had was non-creature spells in the grave.

    3 votes

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  8. Sideboard

    Sideboard isn't displayed in full. I can't edit it in any reasonable way, please fix the issue

    4 votes

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  9. error updating data

    After login and the "Wait for Server ..." clock, unable to get into the game. Same es yesterday evening (tried from 19:30 - 22:00). This morning, no problems. Today problems since 20:30 (on 2 different windows pcs + ios).

    4 votes

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  10. S24 Ultra graphical bugs and crashing

    On the Galaxy S24 Ultra there are graphical bugs on the parallax cards and the menu is completely blank. Game will also randomly crash at any point, menus, deck building, in-game.

    5 votes

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  11. I cannot log in to the game, continuously receive Error Code -1 and on the rare occasion I get in, the game crashes immediately

    I cannot log in to the game, continuously receive "Error Code -1", and on the rare occasion I get in, the game crashes immediately as I start a game. I have exhausted all recommended methods even so far as a DNS flush and winsock reset and still cannot access the game.

    15 votes

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  12. Double "Oops! Pardon the Goblins!" message

    I appear to have received this message twice (see attached image), and by collecting the attachments I also received the reward twice. I am currently refraining from doing anything further with the draft tokens I received so as to avoid exploiting a bug if the second message was indeed sent in error. (although admittedly I should have posted this before I even collected any attachments, but at least it should be possible to just remove the extra draft token from my account if needed)

    10 votes

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  13. can't disable sparky

    Please, I can't disable the annoying sparky tutorial, I play the game for more than one year, and it came back out of nowhere. Either fix that or create a button to disable this.

    7 votes

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  14. wisp keeps saying congrats and giving me info.

    Wisp keeps saying congratulations every time i go to home screen. I want it disabled. it does this anytime i go home and when i redownload the game

    6 votes

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  15. Alchemy update broke the game. Unplayable right now

    Your update broke the game. Can't que, packs contain no cards and log in warning for a card rebalance has that picture. There is no log to generate because I can't log in and do anything.

    Likely gonna have to resend the mail for 3 alchemy packs

    4 votes

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  16. Stuck on this screen, has been this way post update

    Every time I try to start up a new match, I receive an error saying that it has trouble submitting my deck, and during that time, I also get an error message saying I need to reconnect. It does this continuously, and the game is unplayable.

    3 votes

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  17. Mosswood dreadknight

    Second match in a row where I go to cast it and it freezes up the game. I have an alienware computer that was prebuilt less than 2 years ago. Nothing special. No additional addons. If you can't develop a game that can even get this **** right then you don't deserve my money. Give it to Rosewater and Garfield. You ******* suck at this ****

    2 votes

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  18. Your game sucks. Played Magic since 95. MTGO was flawed but fine. Arena sucks. Last 2-3 releases suck. And your Arena programming sucks

    Fix your ******* game. Cast Mosswood Dreadknight spell side 2x games in a row and it essentially froze the client. This isn't GTA, Hasbro. It requires minimally competent coding knowledge to be a functional client. You stole a ******* great game and are milking its profits like a greedy, nasty, stankyass **. **. We just want to enjoy this **** game and you provide impediments every step of the ******* way.

    2 votes

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  19. spree

    When Torrential Gearhulk targets three steps ahead for the counter target spell mode, it still asks you to pay 1UU mana instead of just 1U as it is supposed to.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  20. I am not receiving mythic cards from the purchased mastery pass

    1. The past two times I should have received mythic wild cards on the battle pass, I did not receive them. Both times I landed exactly on the 1,000 XP mark and did not get the wild card.

    2. PC

    3. I did not receive the past two mythic wildcards from the purchased pass.

    4. I should have received both of those cards.

    1 vote

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MTG Arena Bugs & Product Suggestions

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