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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1601 results found

  1. 3 votes

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  2. 3 votes

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  3. 6 votes

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  4. 2.11.2024 - Match froze after assigning blocker

    Match froze during opponent's 2nd turn after assigning blocker; timer ran out, would not let me Concede or Exit the game.

    2 votes

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  5. Sand covering the playing board

    I don't know what the board is called, but the board with the kind of Egyptian theme with the sand blowing across the board? The sand is on a layer above the cards on the board obscuring the cards. Not flying creatures though.

    3 votes

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  6. 3 votes

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  7. interface

    There are a bunch of problems with this game -- some merely aesthetic but many accessibility-related. No ability to turn off animations. Cards zoom uncontrollably whenever you move your mouse over them. Can't read rules text on cards without zooming (why are they squares?). No ability to sort by color, cmc, type in deckbuilding. You have to drag cards to play them. Scrolling in collection is sideways and doesn't interact well with scroll wheel. No game log. Timer system is an anxiety factory. For people with a visual/reading disability this game is essentially unplayable. It feels like it was intentionally…

    3 votes

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  8. Color Challenge

    I have completed my Color Challenge for a long time.But everytime I enter the first page,the voice"wow,you've being all the color challenge"comes out. It really bothers me.Please fix the bug.

    4 votes

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  9. S24 ultra constant crashes

    The latest update MKM causes very frequent crashes on S24 Ultra. There are no set moments when this happens, can be in menus or in a game or even during drafting which is rather disturbing.

    My bet is that the patch has simply not been tested on S24 Ultra as the phone is very new and could do with urgent optimisation work.

    3 votes

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  10. Reckless Anchorage

    Reckless Anchorage should not show that it creates a map token.

    1 vote

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  11. Anything ever done?

    A question to any who see this. Has any bug report, suggestion, reported exploit EVER been fixed? I'm on month three of constantly reporting the same issues over and over again and I don't even get a cursory copy paste reply anymore. Arena support seems to be ran on bots at this point as there is never any human interaction or any results to speak for them.

    2 votes

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  12. skip tutorial

    Sparky came back this patch for some reason, can't get it to go away. Tried redoing the tutorial, can't skip it. stuck in tutorial mode.

    3 votes

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  13. burried in the garden autotap issues

    When casting Burried in the garden, the autotaper will tap the targeted land even if others are available. This is both not optimal, and contrary to how it handles other land enchantments that add aditional mana.

    3 votes

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  14. Missing Mailbox Icon

    With the latest update (06 Feb 2024) the Mailbox Icon is missing from the UI.

    3 votes

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  15. Server issue

    Pb to start the game on the 3rd and the 4th of December.
    Not a wiifi or private network issue as i can go on the net and post this report.

    4 votes

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  16. 5 votes

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  17. Daily Win Rewards

    Since the last update, whenever I am supposed to get a card in the Daily Win Rewards I just get the Vault progress and no card is shown. There are many standar uncommun cards that I do not own 4 copies of yet.
    Not sure if it is a new feature or a bug.

    11 votes

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  18. Black screen on PC, iPhone and iPad

    I can't play on any of my devices. Not on PC neither on iPhone or iPad. The hardware is by far sufficient (relatively strong PC, iPhone 13, brand new iPad with M2).

    The behaviour is the same on all of the devices: After "Waiting for Server" for a couple of seconds, the screen turns completely black. Audio remains, it's the loading-screen ambience.

    Since it's on all devices and there don't seem to be many reports on this so far, the problem may be related to my account. Could you please take a look at it?

    2 votes

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  19. fail to load game

    Game will not load along with fail to connect to server.

    8 votes

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  20. Stuck in timeout when trying to log-in

    The game kicked me out during a draft and now it refuses to let me log back in.
    Keeps returning authentication error and showing a time-out message or gets stuck in "waiting for connection" / connecting to the server.

    7 votes

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