MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  1. card design for full art lands

    Hello.

    I think that the design of full art lands is a bit unsettling with the curvature of the borders on top while the base is straight... I think that both sides being straight would be of better taste, or even fully curved like the Zendikar lands.

    I've included an example with the moutain of new capenna since it has a background that's easy to work with.

    Of course I don't pretend to have a monopoly on good taste, but I'd have some difficulties to believe that this design would be a result of the stand of the majority of…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. QWERTY key

    Create an in-game key board to be toggled on and off. I had an issue the other week due to a windows 11 update on a tablet. W11 doesn't have a tablet mode, so I needed to attach an external to type

    Benefit to in-game qwerty is systems would never need be an issue for tablet users, and you can market themed skins along with your other products.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. ranked games not countingg

    not reacting to ranked games, despite having played dozens of ranked games (Standard Ranked) rewards and progression claim I have not played a ranked constructed game.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Mastery reward not received

    Hello

    I just finish mastery level 14 and I did not received corresponding rewards.
    Is that normal? Could you fix this?

    Many thanks
    Zoph

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. permanent land card bug

    I'm having a permanent land card shown in the enemies line. Even a restard doesn't fix the bug.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. bug

    I am playing on pc and I edited some old decks that are now illegal duo to the new alchemy mod and I can not get Luminarch aspirant out of any of the decks that its in but

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. no error message. when i start the program on my PC (ASUS intelCORE i7, 2018 ) it stops on " loading starting scene " and it never start.

    when i start the program on my PC by windows 7 , it never start. it remain whit the sign "loading starting scene" and then never start. i tried to unistall and install again but it seems not to help. what i have to do for playn?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Network error

    I keep getting this error after restarting the client and my computer. it has been happening for hours. i have checked my firewalls as well. it is only happening with draft, brawl is fine.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Black screen with cursor.

    Black screen with cursor.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Daily Win Rewards not displayed after Midweek magic wins

    PC
    Requirements: At least one Daily Win Reward available that would reward a Card

    Steps:
    1. Go to "Play > Midweek Magic: Brawl"
    2. Win enough "Midweek Magic: Brawl" games that you would be rewarded a Card
    3. Select "Home"

    Expected Result: Rewards for matches won while in an event are displayed

    Actual Outcome: No pending rewards are displayed

    Notes: You still receive the reward but if you received a card there is no way to tell what card you received

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Game crash

    Hello everyone game is crashing after new windows 11 and hardware install with all drivers uptodate no way to use a choosen deck at the moment of my cursor loo, into list deck game crash. please check your update and make a compatibilty with windows 11. Thanks and good luck

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Load screen bug

    I log into the game and it starts to load the interface and then it crashes and sends me back to the log in screen. I am using an iPhone 11 Pro and have the newest update.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. bug

    Bonjour, je ne peux finir la quête du didacticiel ,ce qui est très frustrant puisque je ne peux vraiment pas commencer à jouer à votre jeu au final ... Le jeu prétexte une "erreur réseau" et m’empêche de commencer un duel contre un vrai joueur.. Cela fait quelques jours que ce bug perdure, si ça continue je ne peux pas deviner combien vous allez perdre de joueurs bloqués ainsi au tout début du jeu ... Cordialement....

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. no vault

    Après vérification des log, j'ai un coffre à 896 mais il n'apparait pas sur mon interface.
    Merci de bien vouloir faire le nécessaire pour qu'il apparaisse.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Vehicles on iOS non-crewable

    While playing a deck with grease fang and a portable hole plus 9 lands in play my sky sovreign and my parhellion II both went and stacked on top of the portable hole in the bottom right. Even though they were highlighted as crewable they were not clickable even though I had a greasefang untapped in play. This caused me to lose the match. It seems like for some reason the UI decided to stack the vehicles with the other artifact (portable hole) and then had it become unclickable.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. IOS friend request/challenge bugged

    I’ve tried to friend request a buddy from work we wanted to challenge each other but couldn’t friend each other we’re both on IOS I have an iPhone 11 he has a iPhone 12. When we couldn’t friend each other via display name we tried email and nothing worked. That when we tried challenging each other and still that was bugged too. So I’m reaching out to support to help us.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. loading initial scene loop

    After downloading the latest update, I am consistently stuck on the loading screen and once it reaches "loading initial scene", it gets stuck. I can alt tab out and close the game but I haven't been able to log on at all since the update earlier this week. I tried everything including the DNS flush steps.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Client Freezes on MacOS Big Sur

    After the Big Sur update of MacOS the MTGA client is a lot less stable. Strange polygons/artefacts appear on screen for a split second, sometimes the same happens with cards. But the main issue is that the MTGA client freezes in the middle of gameplay. After quickly restarting to finish the game this often happens again and again, resulting in a lot of lost games.

    This happens on a 2019 16" MacBook Pro running MacOS Big Sur 11.0.1 (20B29) and the latest MTGA (file version 1.1401.0)

    There is a Reddit post here with people experiencing similar issues:
    https://www.reddit.com/r/MagicArena/comments/jx9djt/mtg_arena_locking_up_on_macos_big_sur/

    27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    18 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Stack clearing without prompting for a response. (Creature spell resolving before a response can be made)

    Match in log.

    Opponent cast's a creature spell with Cathar's Crusade on the board.
    I control a Outland Liberator. Waited until their turn for a creature to be cast to destroy Cathar's Crusade while the creature was on the stack.

    INSTEAD, creature spell force resolved and ETB to procced for Crusade instead of allowing me to properly use Outland Liberator's sacrifice mechanic. No prompt given, do not pass go, do not collect $200...

    Please fix your stack and priority mechanics. Organizing the stack based on player priority is a huge function of play that needs to be properly addressed.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Deck upgrade in Color Challenge was skipped

    I beat the first battle in Color Challenge and while at the screen where I can click on the orange "add to deck" button to add the two new cards to my deck, I turned my cellphone screen off to talk to someone. When I came back, the game had to be loaded again, that battle was marked as beaten on the Color Challenge progression bar, but the two cards weren't in the deck, and there's no option to add them later. The lack of the two upgrade cards is making the later fights in the challenge a lot harder.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base