MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. bug reports not taking

    I have been trying to post a bug (with logs) for 2 days and this site won't accept my reports.

    9 votes

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  2. [Bug] Check graveyard while searching library cannot go back to search

    MTG Arena on PC

    I cast Solve the Equation to search my library. While searching, I clicked View Battlefield so I could check my graveyard. Clicking View Browser from the battlefield did not bring me back to the card selection search. Clicking on my library allowed me to see the cards face-up, but I could not select any. Also, While viewing my library, the View Battlefield button was overlaid on top of the View Browser button making them difficult to read.

    I expected the View Browser button to the card selection of the search.

    2 votes

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  3. can't click "continue" to get back to the main page

    I notice that frequently when I lose a game, I can't click "continue" to get back to the main page. I have to close the window (I play on a MacBook Air with an m1 chip, if it matters).

    2 votes

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  4. Cannot select brawl decks, cannot create brawl decks

    WHen trying to play wednesday brawl, I try to select a deck (none previously selected) and I am presented with the deck selection screen. Once the deck is selected, there is no "select" or "play" option, just edit and the regular deck editing buttons. Returning to the main menu does not have the deck selected for the brawl play mode.

    Additionally, I can't create a brawl deck, it's not one of the choices in the deck editor.

    27 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  5. New card flag not displayed

    New cards are not flagged when opening packs or when displayed in Decks>Collection.

    2 votes

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  6. Mastery Path Daily Rewards Bug

    Mastery Path Daily Rewards have vanished again today April 16th after a few games were played.

    2 votes

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  7. Can't accept or message direct challenges

    So I was in a ranked standard match, my friend direct challenged, me, i messaged them to wait a moment. After the match I opened a booster I unlocked, went to the mastery screen to use my mastery orb, then went back to the main screen and the direct challenge button in the bottom left corner of the screen is just gone, but the flames of where they challenged me that it usually shows still exist. when I click on that spot i can hear the sound effect of the screen openening, but nothing happens. Like its there but it's…

    2 votes

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  8. Game Freezing

    Game freezes while playing, unable to take any action in-game while timer ticks down. Not the first time this has happened. Log attached. Thanks.

    24 votes

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    8 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Screen Resolution bigger than Full HD.

    I am playing on Ultra Wide Screen (2560x1080). Game sporadiaclly loads in correct way - stretching to the whole screen. After opening up settings and choosnig 'Graphics' game switches instantly to Full HD mode, giving me big chunks of black screen on both sides.
    It seems like game can handle UWHD easily, it just need to have this enabled in game options.

    Regards!

    6 votes

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  10. Unable to report bug.

    Trying to report bug. I enter information, attach file. The I click post idea, and it spins then it never gets posted.

    7 votes

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  11. Please allow animations to be disabled

    The animations on both the card sleeves and in-game slow my game down to the point of crashing. Please allow an option for these animations to be disabled.

    7 votes

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  12. mute

    Opponent kept sending, "your go," repeatedly when they figured out they were going to lose. I clicked mute but it did nothing and they just kept doing it. Not only is that rude and annoying, it would be nice if the mute option would work properly. With that said, would it be possible to add a "report spam" option?

    2 votes

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  13. Mute button simply doesn't work.

    Had several games where people spam click emotes like "your go", "good game", and "nice!". It's tilting when you hit mute so you don't have to see it, and then it just keeps going. Idk what the problem is but it's happened several times.

    3 votes

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  14. Ooops something went wrong while updating

    What the title says. I can't launch the game because it started updating. Then gave that error. Now gives that error every time I try to launch.

    20 votes

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  15. traditional standard menu option missing

    My UI is not showing a traditional standard menu option - either for ranked or non-ranked. Issue is happening on both PC and Mac installations of the game, at least for my account. My decks are specified for traditional standard and have full sideboards.

    A de-install and re-install did not fix the issue.

    6 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Display Land Colors

    If many lands are in play they get pretty small and it's hard to tell the difference between e.g. a black/green or blue/black duo land. For Shimmerdrift Veil it's impossible to see the chosen color without hovering. To help with this, I suggest putting small icons above lands to show which kind of mana the land procues. Having the icons in addition to colors makes it easier to see which mana can be produced on monitors with low contrast and for color blind people. Thanks in advance :)

    3 votes

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  17. Mdf land bug with finale of promise

    nothing happened after I casted a spell from modal dual face card with finale of promise , Maybe it is bugged

    5 votes

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Add an ability to skip asset errors validation

    After last update we're seeing 'Asset error occurred' screen on game startup more often than previously. I'd suggest to add 'skip' button on that screen to allow user to not spend a lot of time on this 99% useless check.

    9 votes

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  19. Card stuck to mouse pointer during Draft

    So... i paid to play a draft, and i missed one card pick because a card got stuck on my mouse pointer, very frustrating

    25 votes

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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  20. 21:9 support

    I would like to get rid of the black borders while playing on my 21:9 monitor. Could you implement support for resolutions outside the 16:9 ratio ?

    4 votes

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