MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  1. Unable To Apply Second Old Gnawbone Card Style

    I bout an Old Gnawbone skin today for 2000 gold, but it still shows the alternative, but older version and won't let me apply it to my 3 copies of that card.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. el juego se cierra

    el juego presenta un problema desde hace unos días, se congela la pantalla y acto seguido se cierra el juego. he notado que especialmente sucede cuando visualizo las miniaturas de mis decks siendo esto muy molesto por que ni siquiera puedo iniciar una partida. he actualizado los Driver de video, desinstalado y vuelto a instalar el juego, incluso cambie la resolución del juego y esto sigue sucediendo. juego en un equipo con Windows, que cuenta con una tarjeta grafica RTX 3050 TI y 16 GB de RAM así que dudo que el problema sea mi sofware. me gustaría saber si…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. bug crash game

    bonjour à toutes et tous,

    depuis la dernière mise à jour du jeux sur PC celui-ci crash tout le temps,
    j'ai désinstallé et installé puis baissé les paramètres graphique, mais rien y fait,
    depuis le début il y a un bug d'affichage également.

    merci de vos réponse.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. friends list says im offline

    friends list says im offline when im never offline

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. MTG Arena always starts as a very small window

    In my Windows 10, when playing MTG Arena in windowed mode, it always starts as a very small window. If I manage to open the Settings Menu and click Graphic Options the resolution resets and can then be configured to whatever size I want, but as soon as I close it and open it again, it's back to 242x161 pixels, which is unusable.
    I've tried editing the Windows Registry as others have suggested in some forums, but it doesn't fix anything: when the client starts, the registry is overwritten back to 242x161.
    It lets me set full screen mode, but…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Unable to log in

    My password works on my phone, but on my PC it takes me to initializing localization database, then bumps me back to login

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Cant post a bug report.

    I keep getting "Sorry, we couldn't submit your request." So i cant even submit my bug report.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Unable to cast fortell spells

    Unable to play a Saw it coming, I should have seen this coming I know arena is bugged, but on IOS its unstable unreliable and unplayable, there some more ideas for an unset. This specific occurrence occurred during an expensive decathlon event. Please refund.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Cllose button is missing in version 2021.12.10.1143.904583

    Close Burton is missing in current version.

    The only way to close app is reporting a bug and display all Android background tasks or reboot android os.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Kazandu mammoth

    Kazandu Mammoth unable to be selected. I was unable to select my opponents Kazandu mammoth in any way. iPad tablet, it was on battlefield, I couldn’t select it to view, to target or to block. I could view, select and block his other cards and creatures but not the mammoth.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. New deck quest always says come back tommorow

    The quest to earn a new deck always says it will be available tomorrow. It has been like this for several days.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Can’t login

    Unable to login attach failed to drop other attach?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. fallo de conexión

    Al entrar al juego todo bien, pero en al rato cuando entro a una partida se pierde la conexión. Al cerrar y volver al juego vuelvo a entrar con conexión y una vez más cuando entro en partida se desconecta.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Error code 89

    Got error code 89 with following post message, actually date of birth doesnt matter, happens on any date
    response: {"code":400,"grpcCode":"3","error":"AGE REQUIREMENT"}

    https://api.platform.wizards.com/accounts/register
    {
    acceptedTC: true
    country: "AT"
    dateOfBirth: "2010-08-31"
    displayName: *
    email: *
    firstName: *
    lastName: *
    password: *
    }

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. unsteadiness of "Deck Name Frame"

    On PC platform

    The deck picker in the "Decks" menu shows Standard and Alchemy decks in the Standard frame, and Historic decks in the Historic frame.(image 001)
    (Added the deck format acronym to the beginning of the deck name to make it easier to distinguish.)
    However, in the new Play Blade deck picker, Alchemy decks are shown in the Historic frame.(image 002, 003)
    And...
    01. Exit PlayBlade by selecting a different menu item without entering the match.
    02. Enter Play Blade deck picker again, some of the deck frames no longer match the deck format.(image 004, 005, 006)
    03. It…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. UI Shows Inactive/Unsupported Events

    Interfacing glitched and exposed a possible future event

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Number of opponent's hand cards incorrect

    On mobile app (android), when viewing the opponent's hand, the number indicating the amount of cards includes cards that he can cast but are NOT in his hand, e.g. a companion or cards with foretell, flashback,return from graveyard to battlefield etc.

    On PC/windows, those cards are not counted to the amount of hand cards, which makes much more sense. When playing a card that depends on this number, it's better to see the actual number of opponent's hand cards.
    --> Mobile app should calculate/show that number the same way as on PC.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Mac Resolution issue

    The resolution is not working properly for Mac. Can only run in windowed mode. Need to fix resolution to accommodate fullscreen.

    32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. ‘Choose one’ options disappear after checking deck on mobile

    When offered a ‘Choose one’ menu, in this case elder gargaroth’s attack trigger, if I minimize the menu, click on and look through my deck, and then reopen the menu, all options are gone. This has happened to me with multiple such menus on iOS, and my only solution has been to close and reopen the app.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base