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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1679 results found

  1. Background Podcasts

    I used to be able to play arena while listening to podcasts. The latest update prevents that. What happened? Please fix!

    5 votes

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  2. Arena on iOS Display Bug

    There was a display issue after I came out of a game. Running 16.3.1 iOS version on iPhone 11.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  3. Cant connect to server and status is green

    Cannot connect to server even after redownloading the app and turning my phone off and back on. Had this same problem all day yesterday. Status appears green so idk why this keeps happening. I use a Google phone.

    2 votes

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  4. Buttons do no show words

    All pill buttons (orange and blue) do not have words on them. I am using PC and this started happening since last minor patch

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. 1 vote

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  6. cannot get collection

    Ever since last update I have been able to log in and play around 1 out of 10 times. I always get a "cannot get collection" error that proceeds to retry than a blank screen or network error. if eve i am successful logging in the store is not accessible. this is VERY frustrating considering ive spent so much on this game! ive attached some videos, one even with a speedtest showing my internet speed. one shows being able to log in with the store not accessible. i get to play one to two games then i get the cannot…

    3 votes

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  7. Wrong release date for The Brothers' War

    On the Set Collection page for The Brothers' War it says the release date is September 15 2022 instead of November

    3 votes

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  8. Trouble getting game to launch

    I'm on my mobile data, and the game won't launch. This is a constant problem. I have plenty of data and a good phone. ( galaxy s4) when I'm out and about, the game refuses to start. It just kicks me back to the login page. This has been an issue for ****** forever. Fix you're game Hasbro. When I'm on wifi the game will load. If I'm at home and on my data, it will load. No where else though. Any frikken help would be appreciated.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Undead Butler crashing MTGA

    TLDR: Undead butler causes interface to hang and needs to be closed down

    Steps that lead to crash:
    1. During combat phase undead butler takes fatal damage and dies
    2. His on death passive activates and that's when the interface hangs, have to ALT-F4 to exit

    This is on windows 10, MTGA build:@ 2023.25.10.4549.1000649, PC, Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz

    From this I can usually get back into the current game, not just the program, by restarting the interface and playing as normal

    Was expecting the undead butler action to be completed by opponent and the game to continue…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Light up the night not triggering ward of Phyrexian flesh gorger

    I had this cast on and kill two of my flesh gorgers (from hand). Without them paying the life cost
    ?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Packs Tab Crashes the Client

    Clicking on the Packs tab seems to crash my client, closing it out entirely.
    System is Windows 10 PC.
    Expected result: I would like to open the packs I bought if it wouldn't be too much trouble for such a small indie company.

    2 votes

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  12. Colection Display & Cosmetic variants

    Hello! I see in the new atc. they can opt between cards.
    i think there be good add the cosmetic option too, when we add a cosmetic option for a new card, that card be "locked" in that cosmetic, making impossible if i like the simple version of the card or if we dont like the new cosmetic version. i means, when we change in versions to display and go to menu. when we go colection again, erase the selected cosmetic to display again the same
    i show in example
    pic01 gigant killler cosmetic by defoult
    pic 02 i change…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  13. Unlock Cards Display bug

    Evey time I log in I get a "unlocked cards display", there is a lot of screens to click through. So I clicked through and continued as normal, I have been gone from the game for a while so didn't think anything of it. After completing a game I was again met by the exact same "unlock cards display". This happens every time a game is complete or when I load into the game. I have trie uninstalling and reinstalling but to no avail.

    1 vote

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  14. Game is Moving/Organizing My Board, Messing Up my Plays

    I am getting pretty sick and tired of this game "organizing" the game board, moving card around when I'm trying to click through actions.

    Can we get an option to turn off that feature?

    It's indescribably annoying trying to navigate a bunch of abilities with the game moving tapped creatures around causing me to click on things I didn't intend to click on.

    Stop.
    Messing.
    With.
    My.
    Board.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Heliod Sun-Crowned showcase - art disappears if counters are put on it while it's not a creature

    The art of the showcase Heliod Sun-Crowned disappears if counters are put on it while it's not a creature.

    1 vote

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  16. 新規獲得カードの表示が無限に出てくる

    ホームに戻るたびに、配布デッキをもらった際に入手したカードを新たに獲得しましたという表示が出てくる

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Yawgmoth, Thran Physician's first ability covers up the rightmost creature during targeting and makes it impossible to click

    Activating Yawgmoth, Thran Physician's sacrifice activated ability does not let the player select the rightmost creature from among the player's own creatures if a sufficient number of creatures are on the battlefield. The representation of the ability on the stack covers up the rightmost creature (or several, in some cases), and it's impossible to click it.

    This unfortunately makes executing the combo with the player's own undying creatures impossible in some cases where the undying creature, such as Young Wolf, ends up being the rightmost creature after it comes back from the graveyard.

    I reproduced this on the macOS and…

    1 vote

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  18. Bug report form doesn’t work on iOS Safari

    Attempting to report a bug redirects to this (product suggestion) page after loading the correct support request form initially.

    3 votes

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  19. Too Slow

    My idea is you make it quicker it's unfair that people can use their golos find what they need and emergent ultimatum me all the time but when I wanna go golos oops all gods with captain sissay engine your dumb game is so slow it isn't letting me finish my actions. Forcing me to lose. Forcing me to make decks that don't require your servers to think. Limiting to what I can build make the monetary value and cost insignificant due to slow game speed

    2 votes

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  20. card info when in store/deckbuilding

    It would be extremely useful, especially as a newer player, if you could hover or use a button that gives you a drop down menu to let you have information on cards. More specifically; this one will rotate out of standard when the new set comes out; or - this one is only available in historical. List me that kind of information with the cards would be great!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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