MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1179 results found
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Match History
Arena NEEDS a match history that at minimum records matches played, opponents, and wins/losses. I've searched for other threads about this, replied, upvoted, and am now posting my own suggestion.
I just played an amazing match, where the opponent made a play just to point out something that I'd missed before beating them. I want to send a friend request to them to say "that was awesome, thanks!", and maybe play them again - but there's no way for me to find their full ID#.
14 votes -
MTG Arena hangs when trying to exit game (only happens when run from Epic Games launcher)
MTG Arena shouldn't hang when I'm done playing! Has been happening constantly since updating the Epic game launcher last week. When running MTGA.exe directly from the install location, the issue doesn't occur, so it seems to be related to the EGS launcher.
NOTE: other games launched from EGS do not have any such issue...Windows 10 Pro, Ryzen 5600, 32GB RAM, NVidia 3060ti
44 votes -
Stuck at black screen after restarting arena after game freeze
Steps to reproduce: Close the arena app after a game freeze in the middle of a match. Start the app again, at this point the game automatically rejoins the match. Complete the match by winning or loosing. You see a spinner and get stuck at a black screen. This hasn’t always been the case, one or two updates ago I had several game freezes but never ended up at a black screen.
Platform: iOS
Expected result: End up in the game lobby6 votes -
Issues Challenging Friends from Friends List
I'm able to challenge a friend to one game. Afterwards, I am unable to challenge them again or receive challenges from others. Posting log to support.
6 votes -
MASTERY TREE
Every time I try to spend orbs the game crashes at the mastery tree. On windows since Brother's war
5 votes -
Login Queue
Mac m1 12.4 . Can't login since June 24 2022 update. I am stuck at login queue. It works on my iPad. I have reboot and reinstall the game, it is the same, stuck at login queue
12 votes -
「選定された平和の番人/Anointed Peacekeeper」のETB能力によるカード検索UIが日本語で正常に機能していません
日本語環境において、「選定された平和の番人/Anointed Peacekeeper」のETB能力によるカード検索UIが正常に機能していません。
漢字を含むカード名を検索する際、漢字の後に括弧付きでフリガナを入力しなければならないようになっています。
フリガナ無しで検索にヒットするようにしてください。8 votes -
Resolution on Mac after last update
Have resolution problem after last update. Before that didin't have any issues
I play on 1440x900. Thats highest resolution on my Mac and one and only one available on MTG Arena. No matter if I play on full screen or in window. Still don't see full card description :(52 votes -
Game freezes seemingly at random
- Can’t really reproduce it reliably but the game freezes and become unresponsive during some matches
- iPhone 12 Pro Max with iOS v.15.6.1
- The UI becomes unresponsive but the sounds keeps playing. I need to force close the app and restart it to get it working again. And since this is a relatively slow process I’ve missed several turns that in the end cost me the match
- No game freezes during matches
- N/A as I don’t get any error messages or visual indications of the error other than a frozen screen
- Haven’t found any workaround but I’ve followed all steps outlined…
6 votes -
unable to login
i can't login to my account. on my pc or android. every time i login it says unable and i can either go to forums, reconnect, or log out. please adcise.
77 votes -
Cant log in
Wont let me log in keep saying Authentaction Failed and I was logging in fine yesterday but had issue this morning so Uninstalled game on phone and PC and tried reinstalling and now I cant even log in
79 votes -
Error code 2
I am getting error code 2 on login after several reinstall attempts. Same error code
15 votes -
Resolution Bug
Resolution Bug on Mac OS
43 votes -
Arena crashes at launch
My Arena did crash while i was ingame and now it cant start anymore.
Nothing works it just doesnt react when i try to start it.
already restarted reinstalled whats going on.
playing on high end pc and i play since beta and never had this problem6 votes -
Mac login
The Mac Client is getting stuck at Loading Card Database. It keeps cycling through, but never progressing.
8 votes -
crash each time I exit
I cant' close the game normally.
Uninstall and reinstall did not fix anything.
The game freeze each time I want to exit (by clicking on the exit button or press Alt F4)/
Windows says each time "programm not respond" and I have to "end task"
Very ennoying
32 votes -
Verificando partidas ativas
Já faz dois dias que meu jogo não abre e só fica na tela com a informação de "verificando partidas ativas". Quero jogar e não consigo
15 votes -
App won’t load on my iphone
After latest update for SNC, the app won’t load. I’ve deleted the app and reinstalled multiple time and it only works the first time. If I close the app and try to open it the screen goes black and the goes back to the Home Screen. I’ve tried all the troubleshooting on the mobile performance issues and crashes and none of the worked. IPhone 8 is listed on the supported device list.
15 votes -
no name and stats on cards after update
no name and stats on cards after update
6 votes -
checking for active matches bug
https://mtgarena-support.wizards.com/hc/en-us/requests/2499745
issue not solved, still cannot play the game or load the program to homescreen to deckbuild or change options.
14 votes
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