MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1562 results found
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Server connection
The game don’t start.
Appear this message : "Error Updating Data ,Please check your connection and try again".
Not the first time that error appear.
Tried different Internet connection- different devices- nothing change!
I clean the caches, I reinstalled the app, nothing. Not working.3 votes -
Reconnect latency unacceptably slow
When reconnecting, after the loading screen is gone, it always takes at minimum 20s of 'Currently Waiting' before it finds the match. This seems unreasonablly high, especially considering that the client has already detected the match in progress. It's also significantly slower than it used to be (10s) and significantly slower than matchmaking time (usually ~10s).
Usually, this results in me missing a turn, and, if I'm really unlucky, missing a land drop (which is basically game over). Combined with a forced client restart when changing connections (the game hangs indefinitely on 'waiting for server connection'), this is a really…
3 votes -
Bug
Impossible de se connecter au jeu depuis mon téléphone.
Message "Impossible d'accéder à la collection" apparaît.2 votes -
Killed by a creature not on the screen;
Was playing a game of brawl both me and my opponent had a large board state so large that not all his creatures were on my screen combat was declared and seeing no attacking creatures I didn’t assign blockers . Only for a created to appear from the left side of the screen to hit me once for 23 non trample damage killing me
1 vote -
Issue with casting creatures through Alaundo’s Ability
I am currently experiencing this bug on IOS, but I have not tried it on PC yet.
Whenever I cast a creature from exile by using Alaundo The Seer’s activated ability, the creature does not gain haste despite the card stating that it does. I’ve tested it on a variety of creatures yet none of them have gained haste on cast.
11 votes -
Lightning helix card style bug
I have only the uncommon lightning helix I just bought the Japanese card style for the card and when I go to apply it I’d doesn’t work or give me the option to use the auto “apply styles” button after I try to apply it the user interface for the options menu gets super messed up it erases the three buttons at the bottom and removes all the labels. Like man i just want the cool Japan fire Zappy spell
1 vote -
希望の標、チャンドラ の字が見づらい
能力を起動したときの表示が
白地に白文字なので
見づらい。他にもそんな見づらいのがあったと思うが、
背景色と字の色を
ちゃんと設定してほしい。2 votes -
Draft token missing 2024
I bought the mastery pass and got the Draft token. But now he is lost. Does not appear on the screen
2 votes -
Tail Swip
Tail Swip not interacting with Conduit of Worlds. Also, it is not recognizing that it can be cast in a phase when green mana is free. Please fix, this was working as intended a few days ago.
1 vote -
After today's game update (Outlaws of Thunder Junction) there was a problem when communicating with the server! on PC windows 11
After today's game update (Outlaws of Thunder Junction) there was a problem when communicating with the server! on PC windows 11.
it's still going on now4 votes -
Auto-tap chooses death over sacrificing a treasure
At 1 life, playing Tibalt commander for plus 4 mana would require tapping 11 lands including 2 treasures.
Instead of using both treasures, the "AI" chose to tap Mount Doom instead of a treasure, so 1 damage was received and the game was lost.
4 votes -
Connection
On my iphone 15 and was playing earlier before the patch. Im getting the dreaded "lost your connection to the server" and nothing seems to fix it. I cannot even get into the game.
4 votes -
Unable to select preferred version of card style
This has never worked right since it was rolled out a year and a half ago!!!
Look at the attached screenshot. I "own" all 9 of those versions of Thalia, Guardian of Thraben (kinda why I chose her since it does a good job of illustrating my point, see also: Duress since it has a million printings and styles). This affects EVERY card that has multiple printings across different sets with different alternate art styles.
I CANNOT choose the bottom right style as my default (Dark Ascension set symbol with parallax art). Like, it is IMPOSSIBLE. The only way I…
1 vote -
Cannot untap mana while manual tapping with Quick Tap keyboard shortcut
When using the Quick Tap keyboard shortcut - Press and Hold Q - to manually tap multiple sources at once, the Z keyboard shortcut to Undo does not function. Instead, the player must release Quick Tap and Undo the tap afterwards. This reveals to the opponent that you are manually tapping, whereas Quick Tap is used to obfuscate this.
Suggest including a QZ shortcut to undo all Quick Tap, or some other escape key to stop Quick Tap without activating the mana abilities.
2 votes -
Fix the misleading golden pack in-game pop-up information
While in the store, you can see the 10 pack track of the golden pack, and below it information about which packs are eligible to progress said track.
Problem: hovering over the packs gives a different (and a bit misleading) information.
Solution: Specify which packs get you closer to a golden pack instead of saying "every pack bought with gold or gems"Happened to me yesterday, checked the pop-up without checking the text below (for some reason), thought any pack would progress the gold pack track, bought 10 Murder on Karlov Manor packs, got nothing, was very sad :(
Attachment…
3 votes -
Weird white screen after playing a game
After I played a game the screen overlay just turned like this and it won’t go back.
3 votes -
Duskmourn: House of Horror
Please contact me with my email address for vulnerability consulting.
-Bug-
On your "Duskmourn: House of Horror | It's a Beautiful Day" webpage, you do not have to enter a passkey to view all of the door choices.
-Steps to reproduce-
- -In Mozilla Firefox-
Right-click the "Submit" button for the passkey.
Select Inspect(Q).
Under where it says "Once passkey is entered, reveal the following", there is a drop down beside "<div id="protectedContent">...</div>. Click it.
for each <p id=door... there are drop downs containing each of the 40 doors you can view.
-Remediation-
Make the supposed "protectedContent" server…
1 vote -
The one ring recasting every turn
This concept that this card can be recast each turn using other cards is basically a cheat. I just played an opponent who recast the one ring every turn using an exploit with some old historic cards that made the game completely unfair. It made it so there is only one way to play that bears that card and it is stupid!
2 votes -
Error updating data
I'm on an Android device. It won't connect, except once after I reinstalled it..and it updated.
I've also tried restarting my phone, disconnecting and reconnecting.
6 votes -
Poorly scaled UI on Android tablet
Some UI elements are too large and have distorted images. Would appreciate a UI size adjustment setting and higher resolution icons/images on Android tablets.
Tested on Galaxy Tab S9.
3 votes
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