MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1230 results found
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1 vote
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imagen de los sobre errónea en draft
jugando un draft premier de alquimia de dominaria unida he podido ver que la imagen de los sobres en la parte superior corresponden a Theros y no a dominaria. tremendo susto me he metido pensando que me había equivocado de draft.
1 vote -
DMUA Draft Visual Bug
Packs during DMUA Premier draft are visually TBD packs at the top of the screen. No apparent effect on gameplay, just a visual bug. I didn't think to check the 8 player overview so I'm unsure if it applies there too.
1 vote -
New York servers
The server in New York can't handle the users. It makes the game unplayable. Literally. I can only play while I'm away from the city.
3 votes -
iOS App sporadic crashes
The app will randomly crash when I’m in the middle of a match, and sometimes when I try to open the app it will crash in the middle of closing. This will happen 5 to 10 times a day and makes playing the game impossible. This has been happening since the last update on the iOS app.
11 votes -
Jetmir avatar
Jetmir's avatar's horns obfiscate card casting cost for commanders in Brawl if they have only one colored mana symbol and it is the only card they are able to cast. Clicking on the card shows only the base mana value of the card, but doesn't show any modifiers such as the commander tax.
Recommendation: clicking on the card shows current mana cost to cast, or remove Jetmir's horns from his avatar.
1 vote -
start to a chandra screen
Loads up on start to a chandra screen, then nothing happens, even if left for hours.
1 vote -
Could not pay life for Nixilis
Could cast it with sacrificing my Defiler, but...yeah.
1 vote -
Arena
Playing mono black aggro, I played "the long reach of the night" saga enchantment with first lore stating each opponent sacs a creature or discards from hand. They had no creatures but it didn't make them discard. It has happened several times to me over the last hour, but not before. Possible bug?
1 vote -
Should be able to play other audio on iPad and still get in-game sound
(iPad) You should be able to play audio from Apple Music or YouTube etc. and still get the in-game sound. The sliders are a great start, but it’s kinda like, what’s the point of sliders if you force me to only listen to your audio? You know what I mean? This is another one of those things that every other app on the App Store has, except for yours, because your software isn’t optimized for iPads, even though you claim it is. I do get the feeling you’re listening to me though, just a little bit.
6 votes -
Connection lost
Every time I try to log on and play the game it says I lost connection to the game server and I even logged out and changed my password to log back in and I got the same result
10 votes -
timeout
Infinite Timeout
8 votes -
pet
my pet owl from strixhaven used to be able to change colors gold silver and black it can no longer do that and the button to change now does nothing.
2 votes -
I can´t instal mtg arena
I can´t instal mtg arena passed 13/03/2020
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16010542496471668936225737628600.jpg 1886 KB -
16010542496471668936225737628600.jpg 1886 KB -
Asset Error.png 1104 KB -
MTGA error.jpg 117 KB -
Asset error.PNG 1259 KB -
2020-09-21.png 1262 KB -
2020-09-20 (6).png 1260 KB -
arena 1.PNG 867 KB -
Error.png 681 KB -
UTC_Log - 09-20-2020 12.35.48.log 55 KB -
UTC_Log - 09-20-2020 12.47.23.log 22 KB -
Asseterror.jpg 114 KB -
Arena Asset.jpg 106 KB -
Log20200919_070420.log 1781 KB -
16005107123246023378195255075037.jpg 5270 KB -
091820.PNG 762 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Log20200813_114050.log 2 KB -
20200813_131017.jpg 2435 KB -
MTGA.jpg 86 KB -
Screen Shot 2020-06-25 at 7.33.01 PM.png 68 KB -
Log20200625_193824.log 163 KB -
UTC_Log - 06-26-2020 02.32.51.log 163 KB -
Screenshot_1.png 6 KB
845 votes -
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Autotapper Incorrect Selection
Running latest version of Windows client. Autotapper failed to leave up correct mana to play card I wanted to play, considering all mana available in hand (unplayed land). This resulted in a loss that I was about to wipe the board on.
5 votes -
Avatar & Pet crashes: Arena on iPad
(1) about 1 out of every 8 matches on Arena (iPad) crashes after which I need to log back in to Arena. My chosen avatar then has reverted to Ajani and I can resume the match (with time lost!)
(2) during deck building, when I want to change the default pet for a specific deck, the app freezes and have to go out and log back in.
4 votes -
Emotes unequipping
Every time Arena crashes (which is often because it's an unstable mess) it unequips all my emotes. Either fix this, or reimburse me the paid for emotes as they are essentially a faulty product.
11 votes -
Any form of crash or game close resets your avatar, phrases and emotes until you set them back in your profile + other bugs.
Whenever the game crashes to desktop, freezes, or otherwise makes you close it via task manager, you come back to the game with Ajani as your avatar, your pet is gone, and you're unable to use any phrase or interact with any user until you finish the match. When you go to your profile tab, you get your previously equipped avatar and pet, but have to set the phrases and emotes again to use them in future matches.
4 votes -
Android 12 Rotation on Samsung Tablet
Using Android 12 on a Samsung Galaxy Tab S7, I've found the app rotates when open. What I mean by this, is if you turn the tablet vertical, you end up with a mini version of MTG Arena in the middle of the tablet and blank space above and below. I'm not sure a full screen game should do this. As a result of the rotation the app forces me to reconnect to the servers. It's quite frustrating.
If this is by design, please add a user setting that allows or disallows rotation.
4 votes -
waiting for server
game loads and then stays stuck with a black screen saying "Waiting for server". Its been happening for the last two days. a friend has the same issue for a week now..
My internet and laptop are fine; this is an issue with arena..
Please help
258 votes
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