Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


1546 results found

  1. Minor issue - Alternate art commander does not show on loading screen

    Alternate art commander does not show on loading screen even when it was set up as the image of the deck.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Game Constantly Crashing on Mobile

    I am getting fed up with how often I have to restart my game client on mobile or how many times I am basically issued game losses on the ladder when trying to climb to mythic because Arena decides thats all the sudden i can’t click on anything anymore but also it’s my turn and if I don’t respond I’m now roping out and I don’t find this out until it’s warning me that I’m just about to lose that I need to completely restart and 90% of the time the game has ended and my rank is lowered. It’s…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. The X Button for the alchemy commerical is BROKEN

    The X button is Broken, i have to see the alchemy commercial EVERY TIME I WANT TO PLAY. It's the same on mobile too. Once, because i was clicking fast, i actually had to play a game aof alchemy, it was horrible. Please delete that from your log, i do not want wizzards believing that my account was giving alchemy a shot.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Damage indicator overlapping emotes

    1 - How to reproduce: Have a creature with marked damage placed around where one of your emotes would pop up if displayed.
    2 - Platform: Linux (Debian based, 5.16.11-76051611-generic kernel, running with Wine)
    3 - Results experienced: Overlapping textures that shouldn't overlap
    4 - Results expected: Emotes over everything else

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. No Sound after Android update

    I have a Samsung Galaxy Note 10 which did an OS update to Android 12. Since then, MTG has no sound. I have uninstalled and reinstalled twice. Every other app works fine, just MTG has no sound.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. brawl

    Friendly Brawl is broken, can't select 60 card brawl decks, cause somehow the config seems to have change the default deck card limits. 60 card friendly brawl showing 60/40 cards. 100 card brawl decks are not selectable, the one in context is defaulted, which I only managed to get right by using the completely useless top right challenge function, to get it to default. As an average IT BA and a worse tester, even I can't understand how a company that is literally printing money with this game, would let it be in this state, years after release. Can't invest…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Crash

    My game is crashing when I click on PLAY and choose a deck

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. impossible to play historic

    When i choose to play in historic the game show me all deck available in this format. If i click on Alchemy deck it's ok, if i click on an historic deck the game crash. Impossible to play in historic and select historic deck. Reinstalled the game and still have the same problem. Everything is works on my phone

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Blurry Screen when Full Screen Mode

    I'm not able to play in full screen anymore, the screen shows everything blurry. I Uninstall and install again but still can't play.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. selecting cards from hand

    When playing MTG constructed and draft, I'm unable to select cards from hand and play/cast them. I noticed that the cursor in game loses the graphic when I moved it over cards in my hand, then it returns as I reach the bottom of the screen.

    In addition to difficulty casting spells/manas from hand, the bug makes it impossible to mulligan/keep hand at the beginning of the game. My work around is leaving full screen, then moving the window until I can select my cards without issue. The problem began after I updated to Windows 11 21H2.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Magic Arena Not Working on Samsung Note 20

    I have installed and uninstalled Magic Arena five times on my Samsung Note 20. The game downloads and updates just fine. But when I start the game up it says, "Waiting on Game Servers." I tried hitting the back button on my phone and then it gives me the screenshot that has been uploaded below. I have no idea what the problem is, but customer support was unable to help find the problem.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. timeout loggin

    Hello, I cannot loggin with my account (no issue with another account)
    Can you help me please ?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. instant magic crashes.

    sometimes I use an instant it crashes and doesn't come into play
    Player = Masamune#57635

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Foil error

    Since the last update, when I click in a foil card it is pixalated, I've already uninstall and install the game again and the issues persists

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. crash when closing

    every time i try to close the game trhough the menu, it freezes and crashes
    (playing on pc with windows 10 and now windows 11)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Défi couleur

    Bonjour,

    Il semble que le 5eme défi couleur ne puisse jamais trouvé d'opposant, ce qui empeche de finir un défi et donc d'accéder aux autres modes de jeu.

    serait il possible de corriger ce problème ?

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Attach failed to Drop Another Attach now Timeout on PC

    Launched Arena on PC and received the "attach failed" error. Logged out, logged in, and now receiving Timeout error.

    I would upload a screenshot, but, ironically, this site isn't allowing me to upload a .jpg

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Katilda/Wedding Announcement Bug

    Katilda and her enchantment are treating various cards from the new vampire set as vampires simply from being a card from the vampire set. Lost a few matches now from wedding announcement’s human tokens being treated like vampires.

    And furthermore this enchantment should not be allowed to go on to vampires, duh.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. server

    stavo giocando una partita di draft e mi ha dato il seguente messaggio;
    connessione persa
    la tua connessione al server è stata interrotta.
    ho provato ad aprire il gioco su tutti i miei dispositivi ma non funziona in nessuno di esse.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. i cant find a deatailed log

    i was looking in the options area to see if i could find the detailed log so i could check my vault progress, but i went to account and i couldnt find it for the life of me

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base