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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1744 results found

  1. Button text is not displayed in the Mac version of the app.

    In the Mac version of the app, the button text is not displayed when the Japanese setting is used. (macOS Monterey, 12.6, DarkMode UI)

    7 votes

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  2. Issues Challenging Friends from Friends List

    I'm able to challenge a friend to one game. Afterwards, I am unable to challenge them again or receive challenges from others. Posting log to support.

    6 votes

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  3. Grafic bug, made my game almost unplayable

    The images of my cards, the opponent's cards and the board were improperly loaded, on top of that, the board as mixing with the cards on the battlefield.
    I still managed to play that game, but was forced to mulligan and keep a hand that i could barely see.
    I has running on windows 12.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. stack order

    A better and faster way of picking the order of abilities on the stack needs to be addressed. example: I have Cordial Vampire out and play Massacre Girl. I need all the triggered abilities of Cordial Vampire to be on top of the stack. When there are a lot of creatures, moving these abilities one by one on the smallest sliding window ever is a process. There is never have enough time and some cordial abilities are often missed leading to their demise instead of it surviving and growing for the next turn.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. mastery level

    Every time I level up the rewards are provided, however, the progress is not reflected on my mastery pass. I have to log out and log back in to show the progress.

    1 vote

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  6. “Recently played” Playblade not updating.

    The “Recently Played” playblade is no longer updating. I played quickdraft but it didnt appear in my “recently played” play tab. Instead, it just shows other formats which I have not played since the precious update.

    3 votes

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  7. Reward bug after every match

    After every single matching being concluded, I receive "Claim rewards" of past cards. I've attached some screen shots below to show what it looks like. It hasn't gone away after some time now and makes playing the game so hard as I have to click through many pages constantly.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Initial Scene icons not loading correctly

    After playing games of Ranked Historic, the arrows in the initial scene were replaced by various shapes. Restarting the client fixed the issue. Changes are listed below and can be seen in the attached image.

    • Resume timer icon on an event became a square
    • Diamonds below the news slides became translucent squares
    • Tabbing arrows for the news slides became missing number from pokemon red and blue
    1 vote

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  9. When are you going to fix Stained glass card style bugs?

    It's been over half a year since we found this bug.
    Fix it quickly. It is very inconvenient.

    1 vote

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  10. マッチの終了時にエラーを報告する方法がわかりません。

    マッチの終了時にエラーを報告したい時がありましたが、方法を検索しても見つかりません。

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Bug on coins rewards

    Its the fourth or fifth time this happens. I Win a match and a prize from dayle quest its showed on screen. But, only half of the ammount of gold its added on my balance. I think the error is on prize showed. The ammount of coins is doubled someway. The pictures are captured now.
    I'm playing in a king Kong 5 pro with Android 11.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Mastery Orb

    UI showing orbs that are not really obtained.

    2 votes

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  13. Background Podcasts

    I used to be able to play arena while listening to podcasts. The latest update prevents that. What happened? Please fix!

    5 votes

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  14. Arena on iOS Display Bug

    There was a display issue after I came out of a game. Running 16.3.1 iOS version on iPhone 11.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  15. Cant connect to server and status is green

    Cannot connect to server even after redownloading the app and turning my phone off and back on. Had this same problem all day yesterday. Status appears green so idk why this keeps happening. I use a Google phone.

    2 votes

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  16. Buttons do no show words

    All pill buttons (orange and blue) do not have words on them. I am using PC and this started happening since last minor patch

    1 vote

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  17. 1 vote

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  18. Wrong release date for The Brothers' War

    On the Set Collection page for The Brothers' War it says the release date is September 15 2022 instead of November

    3 votes

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  19. Trouble getting game to launch

    I'm on my mobile data, and the game won't launch. This is a constant problem. I have plenty of data and a good phone. ( galaxy s4) when I'm out and about, the game refuses to start. It just kicks me back to the login page. This has been an issue for ****** forever. Fix you're game Hasbro. When I'm on wifi the game will load. If I'm at home and on my data, it will load. No where else though. Any frikken help would be appreciated.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Undead Butler crashing MTGA

    TLDR: Undead butler causes interface to hang and needs to be closed down

    Steps that lead to crash:
    1. During combat phase undead butler takes fatal damage and dies
    2. His on death passive activates and that's when the interface hangs, have to ALT-F4 to exit

    This is on windows 10, MTGA build:@ 2023.25.10.4549.1000649, PC, Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz

    From this I can usually get back into the current game, not just the program, by restarting the interface and playing as normal

    Was expecting the undead butler action to be completed by opponent and the game to continue…

    1 vote

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