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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1606 results found

  1. Visual Bug Menu's

    on PC after visiting the store, the '9 goldpack' visual indicator stays in the top left corner while navigating through the menu's. This has been happening on and of for a couple of weeks now. sometimes it clears after you revisit the store, but sometimes it doesn't

    1 vote

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  2. crash each time I exit

    I cant' close the game normally.

    Uninstall and reinstall did not fix anything.

    The game freeze each time I want to exit (by clicking on the exit button or press Alt F4)/

    Windows says each time "programm not respond" and I have to "end task"

    Very ennoying

    31 votes

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  3. 40 votes

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  4. Audio Issues with Pandora on IOS Phone

    Since the last update, on the latest IOS, when playing MTG Arena, I cannot play audio music from Pandora while playing. This occurs whether the Arena sounds are on or scaled all the way down. I never had this issue before. It keeps stopping the pandora once I touch the screen.

    Please help, thank you!

    3 votes

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  5. Performance degrades when using mouse polling rates over 1000Hz

    I have a few different gaming mice and recently switched to a Razer Viper 8k. I've found that when the polling rate of my mouse is set over 1000, the framerate in MTGA begins to drop when the mouse is moved.

    Using the Razer Synapse software, I can set the polling rate 1000, 2000, 4000, and 8000. I've not had issues with any other games when using the 8000Hz polling rate. When I use this setting in MTGA, I literally have to stop moving my mouse for a second in order to click on a card or button, then I…

    1 vote

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  6. Store

    The mtga store in IOS does not display the question mark icon that provides details of the product you are trying to buy.

    1 vote

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  7. 1 vote

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  8. Razorlash Transmogrant

    Returning Razorlash Transmogrant from my graveyard should cost only 2 [U]. This is not working properly in the mobile app on iOS.
    Please have a look and fix accordingly. Thank you.

    1 vote

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  9. checking for active matches bug

    https://mtgarena-support.wizards.com/hc/en-us/requests/2499745

    issue not solved, still cannot play the game or load the program to homescreen to deckbuild or change options.

    14 votes

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  10. Match History

    Arena NEEDS a match history that at minimum records matches played, opponents, and wins/losses. I've searched for other threads about this, replied, upvoted, and am now posting my own suggestion.

    I just played an amazing match, where the opponent made a play just to point out something that I'd missed before beating them. I want to send a friend request to them to say "that was awesome, thanks!", and maybe play them again - but there's no way for me to find their full ID#.

    9 votes

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  11. Traduction française page bug

    L'interface est en anglais donc galère pour comprendre comment poster ou signaler un bug, un truc qui devrait prendre 1 minutes en prend 10 car on nous redirigé vers des pages qu'on ne comprends pas alors que l'on voulait juste signaler un bug

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Bug signaler bug

    Soit vous ne proposez pas la page précédente pour signaler un bug avec une redirection ici ou vous annuler la redirection

    1 vote

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  13. Card text can be difficult to read on mobile

    It can be very difficult sometimes to read card text, even when zoomed in on a card, especially on planeswalkers and other text heavy cards. I suggest adding larger text in a scrollable box on the right side of the screen when zoomed in. That space is currently empty as can be seen in my photo.
    Thank you for your consideration.

    1 vote

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  14. Client closing when the game begins

    I'm confronted with a bug that is pretty annoying. ( I'm on Windows 11 for reference).

    When i launch a game by clicking on the button 'play', I have a 1/5 or 1/6 chance (maybe a bit overestimated) that the client shut down when the game would begins. It find an opponent, and when the battlefield would normally show up, the client just crash. It would not bother me that much normally, because i can just reconnect to the game, but then when immediatly relauch the client, it reconnect me to the game, and same, when i just should be…

    1 vote

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  15. 無課金だと土地すら引かせてもらえない

    MTGアリーナは、無課金者を雑に扱います。
    60枚中24枚土地があるデッキで、7回連続
    土地が引けない調整は当たり前のようにやってきます。

    WtoCの反論があれば、求めますが
    無理でしょうね。

    ほんでサインインしたあとに投稿しようとすると
    これね。
    問題を解決する気があるのかを教えてほしいです。

    3 votes

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  16. トップ画面が白くなった

    2022.10.21のアップデート適用後トップ画面が白くなった。
    それ以外の画面は今までどおりの表示。

    4 votes

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  17. Start screen bugged on mobile (android)

    I downloaded the neuesten Update for my mtga mobile App (android) today and now my Start screen looks like in the attached files

    3 votes

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  18. Timeout timer running unnecessarily and not soowing while selections are being made and actions taken

    Timeout timer running unnecessarily and not soowing while selections are being made and actions taken. The cumbersome and sketchy UI was hampering my ability to make selections during my turn (while using underworld breach) and the timeout timer continued to run while I made selections, ultimately cutting me off and skipping my turn.

    1 vote

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  19. draft from abilty (Alchemy) not working with card style

    i bought this Order of Midnight and Murderous Rider card style from the shop and this card style did not work on Raddic tal zealots draft abilty

    hope you fix this or refund me

    1 vote

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  20. stickers

    TAKE AWAY THE EMOTE LIMITS!!!!

    We pay a lot for the cosmetic upgrades. Let us use them!!!

    There is a circular loop in the latest BRO updated MTGA client when you try to change sticker emotes. It says you've gone over the limit in a category (doesn't say which) and only allows change or cancel, not save, even though you only select the limit.

    If you mess around enough, you can cancel but still get it to save your changes, but it is pretty annoying. Remove the limit, especially for Stickers!!!

    3 votes

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