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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1554 results found

  1. color challenge

    Upon logining in today, I was greeted by the color challenge that I haven't seen in two years because I beat it ages ago. Now it appears that I'm stuck in the challenge without any link to the home page.

    1 vote

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  2. WOULDN'T LET ME RESOLVE A TRIGGERED ABILITY

    The interface wouldn't let me select an option for my ability once I clicked "view battlefield" to check my graveyard. I had to time out and concede the game. This was my last lost in a premier draft of Neon Dynasty. Please refund my gems back

    1 vote

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  3. deck selection

    In between picking a constructed format and starting a new game, if I want to use a different deck (or different format) I have to look at all my decks that are legal and find the one that I want to use by looking through all those decks until I find it. It would be nice if I could use a search tool to reduce the amount of time I spend searching for the deck I want to use. I'd rather type in "burn" than look at all the deck names and try to find it.

    2 votes

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  4. Change of deck

    I'm on pc windows 10 latest drivers gtx 960 everything updated . When I click on play and wanna change deck the game stop. I play in french. Sometimes by changing language in english I can change deck sometimes I can't. It's weird. I can't give plicture because the game stop no error message nothing.
    Thanks for your support.

    2 votes

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  5. card design for full art lands

    Hello.

    I think that the design of full art lands is a bit unsettling with the curvature of the borders on top while the base is straight... I think that both sides being straight would be of better taste, or even fully curved like the Zendikar lands.

    I've included an example with the moutain of new capenna since it has a background that's easy to work with.

    Of course I don't pretend to have a monopoly on good taste, but I'd have some difficulties to believe that this design would be a result of the stand of the majority of…

    1 vote

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  6. QWERTY key

    Create an in-game key board to be toggled on and off. I had an issue the other week due to a windows 11 update on a tablet. W11 doesn't have a tablet mode, so I needed to attach an external to type

    Benefit to in-game qwerty is systems would never need be an issue for tablet users, and you can market themed skins along with your other products.

    1 vote

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  7. ranked games not countingg

    not reacting to ranked games, despite having played dozens of ranked games (Standard Ranked) rewards and progression claim I have not played a ranked constructed game.

    4 votes

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  8. permanent land card bug

    I'm having a permanent land card shown in the enemies line. Even a restard doesn't fix the bug.

    1 vote

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  9. bug

    I am playing on pc and I edited some old decks that are now illegal duo to the new alchemy mod and I can not get Luminarch aspirant out of any of the decks that its in but

    2 votes

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  10. no error message. when i start the program on my PC (ASUS intelCORE i7, 2018 ) it stops on " loading starting scene " and it never start.

    when i start the program on my PC by windows 7 , it never start. it remain whit the sign "loading starting scene" and then never start. i tried to unistall and install again but it seems not to help. what i have to do for playn?

    2 votes

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  11. Network error

    I keep getting this error after restarting the client and my computer. it has been happening for hours. i have checked my firewalls as well. it is only happening with draft, brawl is fine.

    1 vote

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  12. MTGA Client has severe memory leak -- please fix

    Dear developers,
    the MTGA Client has a severe memory leak.
    Could be easily reproduced by monitoring memory consumption / memory allocation during plaing.
    Client starts at about 1.2 GB memory and increases steadily up to 1.9 GB.
    At about 2.0 GB the client gets "sluggy" and crashes.
    I think a lot of the reported problems and crashes might be originated in this programming bug.
    A quick fix would be appreciated.

    5 votes

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Daily Win Rewards not displayed after Midweek magic wins

    PC
    Requirements: At least one Daily Win Reward available that would reward a Card

    Steps:
    1. Go to "Play > Midweek Magic: Brawl"
    2. Win enough "Midweek Magic: Brawl" games that you would be rewarded a Card
    3. Select "Home"

    Expected Result: Rewards for matches won while in an event are displayed

    Actual Outcome: No pending rewards are displayed

    Notes: You still receive the reward but if you received a card there is no way to tell what card you received

    4 votes

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  14. Game crash

    Hello everyone game is crashing after new windows 11 and hardware install with all drivers uptodate no way to use a choosen deck at the moment of my cursor loo, into list deck game crash. please check your update and make a compatibilty with windows 11. Thanks and good luck

    2 votes

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  15. Unable To Apply Second Old Gnawbone Card Style

    I bout an Old Gnawbone skin today for 2000 gold, but it still shows the alternative, but older version and won't let me apply it to my 3 copies of that card.

    2 votes

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  16. Load screen bug

    I log into the game and it starts to load the interface and then it crashes and sends me back to the log in screen. I am using an iPhone 11 Pro and have the newest update.

    1 vote

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  17. bug

    Bonjour, je ne peux finir la quête du didacticiel ,ce qui est très frustrant puisque je ne peux vraiment pas commencer à jouer à votre jeu au final ... Le jeu prétexte une "erreur réseau" et m’empêche de commencer un duel contre un vrai joueur.. Cela fait quelques jours que ce bug perdure, si ça continue je ne peux pas deviner combien vous allez perdre de joueurs bloqués ainsi au tout début du jeu ... Cordialement....

    2 votes

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  18. no vault

    Après vérification des log, j'ai un coffre à 896 mais il n'apparait pas sur mon interface.
    Merci de bien vouloir faire le nécessaire pour qu'il apparaisse.

    1 vote

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  19. Vehicles on iOS non-crewable

    While playing a deck with grease fang and a portable hole plus 9 lands in play my sky sovreign and my parhellion II both went and stacked on top of the portable hole in the bottom right. Even though they were highlighted as crewable they were not clickable even though I had a greasefang untapped in play. This caused me to lose the match. It seems like for some reason the UI decided to stack the vehicles with the other artifact (portable hole) and then had it become unclickable.

    1 vote

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  20. loading initial scene loop

    After downloading the latest update, I am consistently stuck on the loading screen and once it reaches "loading initial scene", it gets stuck. I can alt tab out and close the game but I haven't been able to log on at all since the update earlier this week. I tried everything including the DNS flush steps.

    4 votes

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