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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1679 results found

  1. 2 votes

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  2. ONE Mastery Pass - Atraxa Sleeve prize audiovisual bugs

    Hello, I am experiencing a couple of bugs with level 70 of the current mastery pass on PC: (version 2023.24.30.4474.991042)

    1. If you make the Atraxa sleeve shown in it start its animation, then move the cursor away before the animation ends its SFX (a gust of wind) lingers on for quite a while when navigating the UI, repeating the process resets the SFX. This can happen from both the main menu and the mastery pass menu.

    2. Since I'd say 2 updates ago trying to display level 70 through the mastery pass menu makes it flicker instead of showing up properly,…

    1 vote

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  3. 1 vote

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  4. Consistent crash when my pet would be displayed

    My game crashes on any screen that my pet would be displayed. This includes: when entering a match, when clicking the "more details" panel in deck building, and when clicking "Pets" on the profile screen.

    Other pets haven't caused me to crash so far. The pet I'm currently using (IIRC since I can't check without crashing) is the baldurs gate gold dragon.

    The crash happens consistently every time the pet would appear on-screen, including every time a match starts. Relaunching the game causes me to re-enter the match with default cosmetics, allowing me to complete the match. I can't change…

    1 vote

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  5. 1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  6. Packs Icon shows that I have packs to open, but I only have my Pre-order items that I can't use yet

    The top menu Icon for "Packs"shows that I have packs to open, however in truthm only have my Pre-order items that I can't use yet. This seems to be a bug as there is now no way to tell now (from that icon) when I have packs/items I can open, and/or packs/items I can't.

    3 votes

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  7. Epic Games

    MAJOR SECURITY FLAW with epic games auto logging into magic accounts.
    If you change your Arena account password it won't disconnect with your epic games account. You can still auto log in through an epic games account.
    If someone gets hold of your Arena login and logs into their epic games launcher just once then it doesn't matter how many times you change your password they will have access to your Arena going through the epic games launcher. There is no easy way to mange epic games account links.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Riveteers charm somehow nullified Paths of peril

    Riveteers charm was played as a response to boardwipe (path of peril). Second option on card was selected. This somehow caused Paths of Peril to take no effect. Only 2 creature tokens on battlefield and no other effects in play. Caused me to lose the game when opponent attacked with those creatures next turn

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Elemental pets

    The pets elemental pets from Zendikar appeared to be bugged. I can change to the water elemental in game just fine. However I cannot select the elemental in the select pet screen. I recall that I had the elemental as I can change to it on the game. It would be nice to be able to select the elemental or at least be aware that I do not have it. Hence I should not be able to select it. Thanks.

    1 vote

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  10. ranger class

    I was playing the Arena decathlon and played a ranger class. It reaches 3rd level but i cant play cards from the top of my library. then i lost the match. i want my gold back! i want my token back! i lost because of this bug !

    2 votes

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  11. Top Bar is messed up

    Sometimes (often), the top bar turns white and igeta lot of weird ui artifacts

    2 votes

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  12. Mastery not received

    Didn’t get 750 plus the 25 mastery points for completing a gold quest. Got only 500. Consistent error for the 750 rewards?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Thirsting Roots mana selection not functional on mobile

    On mobile, anytime a card selection ability is triggered with more than a few options to choose from, it’s only possible to select the top-most cards. Specifically with Thirsting Roots, this makes it impossible to select a secondary mana type. With Glorious Sunrise it’s not possible to select the option to gain life. Even choosing which card to discard from a mulligan is a bit challenging. I only play on mobile and this issue has cost me more than a couple games.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Accessibility: Prismari Command - Cannot Read Selected Options

    As shown in the attached, the selected options (especially the baby blue one) is nearly impossible to read. Would be even more difficult if considering accessibility issues.

    Ask: change highlight colors and/or add a black border around the text to make it visible.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Mouse Issue

    The mouse does not function properly and I am unable to click from time to time. To fix the issue I have to leave the MTGArena window and get back to it. I am using Windows 11 and never observed the issue when I am not using MTGArena.

    2 votes

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  16. Foretold cards not revealed post-game

    Prior to the latest update(s), after a match you could check the opponent's exiled cards to see what was still foretold. In my last match an opponent foretold something on an early turn and never played it, and it wasn't revealed post-match when checking the exiled cards.

    Was this bugged due to the efforts made to make Emrakul function, or was it always supposed to be like this and only recently got fixed?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Error code 2

    I am getting error code 2 on login after several reinstall attempts. Same error code

    14 votes

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  18. 72 hours later...still cant connect to the server

    Cant Connect to the server. Google phone. Tried uninstalling and reinstalling it multiple times. deleting all app settings, cache, cookies. Shut down the phone and restarted it multiple times. It can't connect after I log in while loading. This all happens after I first install it, and log in, after it loads the cards database.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  19. Immerwolf Bug

    Playing on PC, I played the card Immerwolf in a werewolf deck that had a couple of other already transformed werewolfs on the board, and it was night. When it turned to day, the animation and sound effect for a card cancelling an effect played as I would expect it to, and my wolves did not flip back to their day sides, as expected. However, during my opponent's turn, whenever they played something or an effect went onto the stack, the cancelling animation and sound effects would play again 3-4 times in quick succession, which was pretty annoying and probably…

    1 vote

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  20. Augur of Autumn: Returns same card as "revealed card" after various types of shuffle; Fetch lands, spells, etc.

    With the top card of your library revealed via the static ability on "Augur of Autumn", it will remain that card through various shuffle effects; fetch lands, the New Capenna "trigger lands", spells, etc.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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