MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1336 results found
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Arena terrible UI lost me a game in premier draft
I was at 1 life and i accidentally added colored mana from a "cavern of koilos". Without a warning and without the possibility to undo the mana ability the land dealt me 1 damage making me lose the game. Note that i would have probably won that game if not for the horrible UI. It is inadmissible to potentially lose money cause of this and i'd like a refound. I'll leave a game log.
1 vote -
Set progress is incorrect
My Set progress shows I have not completed (For example) Kamigawa Neon Dynasty. I am missing a single uncommon.
When filtering in deck building on Uncommons from Kamigawa set that I don't have 4 copies of, it shows an empty list.
Where is that missing uncommon hiding?
1 vote -
1 vote
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Connection lost
Every time I try to log on and play the game it says I lost connection to the game server and I even logged out and changed my password to log back in and I got the same result
11 votes -
Avatar locked - can´t change Avatar [solved]
Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.
I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
thanksEDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.
on traditional historic play it is still locked…
1 vote -
Permanently mute all of one type of pet
Please add a menu (accessible outside of a match) which allows the user to selectively mute the specific pet types that they dislike. I've seen other users annoyed with the robot owl and Bolt Hound pets. Personally, I can't stand the green ghost wolf pet's noises, and the metallic dragon pet's invasion of my personal space makes me violently angry.
Oh and while you're at it, decouple 'mute pet' from 'mute opponent'.
And let me choose the form of my Kaldheim bear pet in the menu, so I can have it pre-set to the Littjara form instead of the Beskir…1 vote -
1 vote
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imagen de los sobre errónea en draft
jugando un draft premier de alquimia de dominaria unida he podido ver que la imagen de los sobres en la parte superior corresponden a Theros y no a dominaria. tremendo susto me he metido pensando que me había equivocado de draft.
1 vote -
DMUA Draft Visual Bug
Packs during DMUA Premier draft are visually TBD packs at the top of the screen. No apparent effect on gameplay, just a visual bug. I didn't think to check the 8 player overview so I'm unsure if it applies there too.
1 vote -
New York servers
The server in New York can't handle the users. It makes the game unplayable. Literally. I can only play while I'm away from the city.
3 votes -
iOS App sporadic crashes
The app will randomly crash when I’m in the middle of a match, and sometimes when I try to open the app it will crash in the middle of closing. This will happen 5 to 10 times a day and makes playing the game impossible. This has been happening since the last update on the iOS app.
11 votes -
Jetmir avatar
Jetmir's avatar's horns obfiscate card casting cost for commanders in Brawl if they have only one colored mana symbol and it is the only card they are able to cast. Clicking on the card shows only the base mana value of the card, but doesn't show any modifiers such as the commander tax.
Recommendation: clicking on the card shows current mana cost to cast, or remove Jetmir's horns from his avatar.
1 vote -
start to a chandra screen
Loads up on start to a chandra screen, then nothing happens, even if left for hours.
1 vote -
Could not pay life for Nixilis
Could cast it with sacrificing my Defiler, but...yeah.
1 vote -
Arena
Playing mono black aggro, I played "the long reach of the night" saga enchantment with first lore stating each opponent sacs a creature or discards from hand. They had no creatures but it didn't make them discard. It has happened several times to me over the last hour, but not before. Possible bug?
1 vote -
Should be able to play other audio on iPad and still get in-game sound
(iPad) You should be able to play audio from Apple Music or YouTube etc. and still get the in-game sound. The sliders are a great start, but it’s kinda like, what’s the point of sliders if you force me to only listen to your audio? You know what I mean? This is another one of those things that every other app on the App Store has, except for yours, because your software isn’t optimized for iPads, even though you claim it is. I do get the feeling you’re listening to me though, just a little bit.
6 votes -
timeout
Infinite Timeout
8 votes -
pet
my pet owl from strixhaven used to be able to change colors gold silver and black it can no longer do that and the button to change now does nothing.
2 votes -
I can´t instal mtg arena
I can´t instal mtg arena passed 13/03/2020
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Asset Error.png 1104 KB -
MTGA error.jpg 117 KB -
Asset error.PNG 1259 KB -
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2020-09-20 (6).png 1260 KB -
arena 1.PNG 867 KB -
Error.png 681 KB -
UTC_Log - 09-20-2020 12.35.48.log 55 KB -
UTC_Log - 09-20-2020 12.47.23.log 22 KB -
Asseterror.jpg 114 KB -
Arena Asset.jpg 106 KB -
Log20200919_070420.log 1781 KB -
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Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Log20200813_114050.log 2 KB -
20200813_131017.jpg 2435 KB -
MTGA.jpg 86 KB -
Screen Shot 2020-06-25 at 7.33.01 PM.png 68 KB -
Log20200625_193824.log 163 KB -
UTC_Log - 06-26-2020 02.32.51.log 163 KB -
Screenshot_1.png 6 KB
845 votes -
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Autotapper Incorrect Selection
Running latest version of Windows client. Autotapper failed to leave up correct mana to play card I wanted to play, considering all mana available in hand (unplayed land). This resulted in a loss that I was about to wipe the board on.
5 votes
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