MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2107 results found
-
Eternal Loading
my arena get stuk at the loading screen forever since 12th . "Verifying online matches"
2 votes -
missing text
After the scheduled maintenance today for The Brother's War release, I logged in to MTGA to find that all cards in my Collection and in the Store are missing the text for Card Name, Card Type, Power/Toughness.
I'll log in later on to see if the problem still exists, but that's a bit of a bummer for a new set release to drop and I can't even play.
10 votes -
game window repeatedly disappearing when I matched an opponent
This happened twice within a day, one in the BRO quick draft and the other in the KDH premier draft, both results me lose the match without even see my first hand.
They all happened at my second match after finish building my deck, and at the exact moment when I successfully matched with an opponent, then the game window(PC) just completely went disappear. When I tried to restart the game right after, the window disappeared again at the reconnect surface, repeatedly.
I was able to open the game normally after a while but it shows I got another lose.
4 votes -
Error en el ingreso a un duelo
Celular Android
Error al iniciar un duelo. No me permite elegir mazos. No me permite jugar sin reiniciar el juego1 vote -
Silver Reward missing text
In the season rewards screen it shows the reward icons for the silver rank correctly (1 pack + gold), but the text under the reward only says "1 pack" (it is missing the gold amount in text).
1 vote -
secret rendezvous, loran of the third path don't auto-target
secret rendezvous, loran of the third path both have "target opponent" but force a manual target. Other cards automatically target the only valid opponent.
1 vote -
mycosynth gardens, mana rock, qq
when using mycosynth gardens to copy a mana rock, qq then does not automatically tap it, even though it is no longer a land.
1 vote -
Scurry Oak Combo/Tokens on mobile
When trying to play the scurry oak combo on mobile the tokens don't stack, they continue to spread out as individual units. After so many you have to scroll all the way back to scurry oak, this takes forever and is a time waste for the player and opponents. When playing on the pc the tokens all stack together, for whatever reason they do not on mobile. Please fix this. This deck is fun but pretty much unplayable at the moment on phones. Thank you!
13 votes -
Error with server cant load past intro
Everything is slow as usual but then after the intro scene there is a pop up that says can't communicate with server. And suggest either to tell you reconnect or quit.
2 votes -
Cannot play games outside of recently played
Cannot click play button in any play menu except for the Recently played tab.
1 vote -
Android Samsung Frozen - Solution inside (To Developers team)
Hi.
In android - samsung devices the game crashes a lot. Freeze and you need to kill app and enter again.
The problem is the unity engine that is used by Arena and Samsung. I have the same issues in the game i am making.
The solution that help me is here:
In the editor of unity:
Fixed It By Disabling Optimized Frame Pacing In PlayerSettings>ResolutionAndPresentation>Optimized Frame Pacing
Regards
2 votes -
Golden Pack progress stuck on screen
All I did was check the daily store and went back to the main menu. Was about to start a draft when I noticed it was still there. Went back to the menu and it was still there. Restarting the application fixed the problem, still its inconvenient.
2 votes -
Tekuthal Inquiry Dominus can't remove counters from stacked creatures
Version: Android 2023.24.0.1792.986775
Situation: I had two Tainted Observers, each with two -1/-1 counters on them (making each one a 0/1). This was during my declare attackers step, and both Tainted Observers were attacking. The game UI had stacked the two creatures on top of each other.
Bug: I tried to activate my Tekuthal, Inquiry Dominus by paying 4 life and removing 3 of the -1/-1 counters from the Tainted Observers, but since the two creatures were stacked on top of each other, I could not select the 2nd Observer when selecting the 3 counters to remove. Thus I couldn't…3 votes -
Cannot go beyond colour challenge & starter decks
Have completed all the starter deck challenges, as well as all of the colour challenge fights, but both are still saying “resume”, and I am unable to participate in any other event types.
4 votes -
Extra cards not shown on mobile
When playing MTG:A on android the "extra cards for daily wins" are not shown which card I recieve. Sometimes is a bit confusing if i really receive it.
Anyone had same troubleshooting playing on mobile?
1 vote -
Bug
Hi! I introduced some codes with products from the new expansion of the Lord of the Rings, these products have been blocked until today when I entered the envelopes section after the update they were not there and I cannot find them, I hope to recover them, thanks and greetings.
2 votes -
Modern Horizons and Modern Horizons 2 sets - advanced filters
It must have been at least 2 years since the Modern Horizon sets (1 and 2) arrived on MagicArena... And still no possibilities to filter MoH1 and MoH2 in the advanced filters (unless you use this archaic technique S:MH1 or S:MH2 in the "Search" field). All other sets released on MagicArena had their icon in the advanced filters. Why is it not the same for MoH1 and MoH2? It is more than certain that many players who have started in the Historic format are not aware of the existence of these cards. Moreover, when you check the "Historic" box (still…
2 votes -
Server errors during lotr draft
During LOTR draft, the server kicked me out and the draft landing page made it look like I would be able to start a new draft. When I clicked to draft again I saw that many auto picks had been made for me. Before being kicked out, the most recent pick would not show up in my pool and the next batch of picks seemed to be delayed. Made it difficult to draft even before being kicked out and misled.
2 votes -
No text on cards on Mac OS
Just after opening Arena and going to any deck or collection. No text on cards. No text on cards shown on store or during game play. Mac OS 13.1
6 votes -
Not being able to use interfaces when playing a card Peer into the Abyss
when using the game card Peer into the Abyss is not possible to use the interface in Ios on iPad to select the desired card in the allotted time (they just can not be seen from the large number of cards, see picture), which leads to loses in the game when playing cards. A possible option to organize the selection of playing cards as in Graveyard.
1 vote
- Don't see your idea?