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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1771 results found

  1. Beta planeswalkers not displaying properly

    I went to add the borderless Teferis I had from participating in the beta, and they seem to be displaying incorrectly. At first, I thought they were gone, but I think I still have the correct amount, they just aren't borderless anymore. I double check Vraska and Ral, and they both seem to have the same problem.

    1 vote

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  2. Lots of art still low resolution on mobile

    Y’all introduced HQ card art on mobile. It was awesome. But more and more new cards are showing up low quality. It’s really disappointing seeing how much of the great art is pixelated. I’m running on the latest iOS.

    1 vote

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  3. sejiri shelter

    Sejiri Shelter illustration is bugged and strangely shrank horizontally. At least on macOS.

    2 votes

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  4. Acquiring the same cards after each match and each log-in

    After each match and each time I log-in, I acquire the same ten or so pages of cards.

    1 vote

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  5. Orzhov Enforcer

    Orzhov Enforcer does not have the Deathtouch icon while on the battlefield, only the afterlife icon, which is misleading. MTG Arena on Windows 11.

    1 vote

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  6. After last upgrade game is extremely slow

    I log into MTG Arena in a normal and fast way, but after the last update, when I try to play or visit my collection, the game slows down until it almost freezes. I use a laptop with Windows 11, but have never had any problems so far. The latest update, with the new card banned in Standard, is creating this bug for me.

    5 votes

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  7. Server connection

    I can't connect to the game at all with this message :

    " Connection Lost

    You've lost your connection to the server"

    But my internet connection is working perfectly fine as I can play other games.

    54 votes

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  8. Audio non-existent on iOS

    I recently purchased a new iPhone 14 and decided to finally give the iOS version of the game a try. After downloading the game, signing on, and then downloading a 2+ GB update to get the game up and running, there’s no audio…which I assume there is supposed to be. Not sure what to do other than reinstalling and hoping for the best?

    3 votes

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  9. Blocker order did not update based on opponent choice

    I double blocked with creatures A and B. Opponent ordered blockers; it appeared to be ordered A then B. I cast a trick on A, only after which the visible order switched to B then A, which is apparently the order the opponent chose, so I lost B for no benefit.

    Android client.

    1 vote

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  10. MTGA crashes very often

    Since the update, MTGA on my IPad shuts down very often. And now this morning I can't even use the deck creation tools, on particular the research function.
    And since few days I can not play on IPad, the soft is very unstable.

    1 vote

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  11. Phyrexian language full-art basic lands are cropped off-center

    The most recent update changed how the Phyrexian language full-art basic lands look on the battlefield: their images are now cropped off-center, which makes them appear asymmetrical (and different than when I acquired them).

    1 vote

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  12. Covert Cutpurse not funtioning

    I was playing the Sneak Squad deck.
    Several things were wrong in this match but I only captured this one. I purposely let my creature die to put the hurt on their creature, then tried to play Covert Cutpurse. It should have destroyed the other creature which was a 5/1 after the damage but instead it did not. Covert Cutpurse was transformed. I took a screenshot ot the board afterward. a turn or two before that I played Psychic Pickpocket. It did connive but did not return anything to the owners hand, it did not even offer to. I resigned…

    1 vote

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  13. client

    I queued up for a draft match, but must have found a match as I exited the queue. I made deck changes and queued up, did not reconnect to the previous game. I won my game but lost the draft losing me gems

    1 vote

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  14. Thassa no longer in art of showcase Thassa, Deep-Dwelling

    Thassa, Deep-Dwelling showcase art is showing up only as the starfield, without Thassa actually in the art.

    1 vote

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  15. Guildpact paragon

    Could not interact with the opponents guildpact paragon.

    1 vote

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  16. arena draft bug

    This is the second time I am reporting this bug. My arena draft gets stuck in the loading part and i can't rejoin it.

    1 vote

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  17. Can’t search for apostrophe

    Text with an apostrophe can’t be searched for such as “this spell can’t be countered”

    1 vote

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  18. Game freezing when I preform almost any action

    I have been having this problem for the past 4 days. Every time I open the client and click into a tab of the game that requires it to connect to the server, my game freezes. The game stops working on the store tab, the packs tab, and when entering an event. It just freezes on the "waiting for server" wheel. I haven't seen anyone else posting this issue anywhere and am completely lost on how to solve it. Any assistance would be amazing.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  19. Daily rewards for mastery not being credited

    I've met the requirements for the daily rewards for the mastery like 12 times now, and I haven't gotten credited for any of the progress I've made...

    1 vote

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  20. Wild card count not increasing after open packs

    Opened the last pack for the free wild card for a mythic then later today for a rare and did not receive them. checked before opening and after. Amount of wildcards on my account remained the same.

    1 vote

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MTG Arena Bugs & Product Suggestions

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