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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1555 results found

  1. Make default avatar overrides existing avatar choices

    Forgot why I never chose the 'yes, make this avatar default' option, decided I actually want Timmy as my default, but now Timmy took the place of every single one of the dozens of avatar choices I had made! Longrunning and extremely annoying bug. Please fix this, this is not what default means.

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  2. loading card database

    Stuck on loading card database after 8/12 update on PC. updated successfully, played for a half hour or so, closed the app, opened it later, downloaded another update, and now i'm stuck here:

    5 votes

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  3. Alchemy/Standard menu

    Please change the default choice when selecting the menu back to Standard from Alchemy. If people wanted Alchemy you wouldn't have to trick people into playing it.

    1 vote

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  4. More and more crash

    The game crashes or freezes more and more often since the last weeks ...

    Platform PC Win11

    2 votes

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  5. asset error

    started a new update and all i get is a reoccurring "asset error detected" over and over

    221 votes

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    151 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  6. MtG arena: cards which may sacrifice not giving prompt and no ability not to sacrifice. E.g. when I play voltaic surge it does not prompt

    See above. MTG Arena. May Sacrifice cards aren’t prompting the choice. Voltaic surge for example. Have to select something to sacrifice to get the effect or it times out. On iPad Pro 2021.

    4 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Error en la autentificacion

    Al intentar entrar en el juego.. me dice que no puedo porque hay un error en la autentificacion de mi cuenta. Cambie la contraseña y sigue sin dejarme entrar al juego.

    35 votes

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    52 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Ongoing premier draft stopped existing, after deck edit returned "Network error"

    After today's forced upgrade, I was playing premier draft. I tried to change my deck, but got persistent "Network Error".

    However, I was able to start a game, which I won. After that game, without the usual ceremonies related to the third loss, I was returned to the "premier draft baldur's gate" screen, which now looks like there's no draft ongoing.

    Log attached.

    3 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Scurry Oak Combo/Tokens on mobile

    When trying to play the scurry oak combo on mobile the tokens don't stack, they continue to spread out as individual units. After so many you have to scroll all the way back to scurry oak, this takes forever and is a time waste for the player and opponents. When playing on the pc the tokens all stack together, for whatever reason they do not on mobile. Please fix this. This deck is fun but pretty much unplayable at the moment on phones. Thank you!

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Show phases button in options (or pressing L) don't work

    When you set the game to show phases and go out of the settings, it doesn't show the phases still, and when you go back into settings it has unticked itself again. It does this over and over. Once you get locked into this bug, you cannot get the phases to show unless you force full control mode all the time.

    Pretty huge bug as it makes you unable to play normally.

    13 votes

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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Exquisite blood and marauding priest

    Exquisite blood and marauding priest start an infinite loop. The game has basically ended because loop. But big issue game takes away ability to concede so you basically have to watch. And it can go on forever because it’s 1 life point at a time. I haven’t experienced any other loop take away the post where you can concede

    6 votes

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  12. Name and type on stained glass version of card is broken.

    The name and type on the stained glass version of the card is broken when the language setting is set to Russian, Japanese, or Korean in the iOS and macOS versions of the app.

    3 votes

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  13. War of the Spark battlefield: Emergence zone (chamber of the Guildpact) graphical issue

    This part of the background in the top right of the WAR battlefield has had this weird white sphere around it for a while now. Is it some sort of FX that's meant to be transparent but turned opaque?

    As an aside: make Bot Matches use a battlefield corresponding to the format of deck the player brings. I couldn't get a screenshot of the WAR battlefield myself because Sparky refused to play on anything but Standard battlefields (even when I had an Explorer or Historic deck), so I had to get the screenshot from someone else's video.

    2 votes

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  14. 1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Pact of Negation ability doesn't allow activated abilities to respond by default

    If you cast Pact of Negation and you don't have the mana to pay the "you lose" tax, BUT you do have an activated ability that will win you the game during your upkeep, Arena will by default not allow you to use the activated ability unless you lock in priority control on your opponent's turn.

    For example, you play Goblin Charbelcher. Your opponent casts an artifact removal spell on their turn, you counter it with Pact of Negation. You have 4 red lands in play. The turn passes to you, and you should be able to activate Charbelcher during…

    2 votes

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  16. crash each time I exit

    I cant' close the game normally.

    Uninstall and reinstall did not fix anything.

    The game freeze each time I want to exit (by clicking on the exit button or press Alt F4)/

    Windows says each time "programm not respond" and I have to "end task"

    Very ennoying

    22 votes

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    11 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  17. right click spending orbs

    right click should not spend orbs, i was trying to read the text on the card that would get the style. please refund my orb and unselect that item

    1 vote

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  18. "Decks" has an indicator that won't go away

    I've looked at every new deck, every new card etc... the "decks" option still has an annoying orange dot indicating something new is there. Make it go away!!!!!!

    4 votes

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  19. 1 vote

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Background Muisc Issue

    So I’m having the same issue. I figured I’ll just report it every time I have it until it gets fixed.

    I’m on IOS, and the bug happens almost immediately when I flip back from the drop down command center screen.

    I spend almost every game flipping back and forth to un-pause my music despite it only lasting a fraction of a second. It’s starting to make my games last about 4-10 times as long as they normally would.

    I notice that maybe 1 in 100 times I can trick it to stay on for between 6-12 seconds while I’m…

    2 votes

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