MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1372 results found
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trying to change companion crashes game
Clicking on the "Companion" button in any context crashes my client. Whether I try to change it from the Profile tab or within the deck builder clicking on it consistently and immediately crashes the app direct to desktop. Client is running on Windows PC.
2 votes -
I cannot log in to the game, continuously receive Error Code -1 and on the rare occasion I get in, the game crashes immediately
I cannot log in to the game, continuously receive "Error Code -1", and on the rare occasion I get in, the game crashes immediately as I start a game. I have exhausted all recommended methods even so far as a DNS flush and winsock reset and still cannot access the game.
3 votes -
connection server
Having the same issue: my internet works correctly but lately I cannot connet with the server.
3 votes -
Error code: Forbidden = 1 week bun for use of bug in order to win a games
Error code: Forbidden = 1 week bun for use of bug in order to win a games
The tool for identify player who uses the bug in order to win games does not work properly. After last update, i have been bun for 1 week for use of a bug in order to win a games and I can not confirm that i would have been aware about of such behaviour from my side.
Than, what happens, maybe too many bans and too many feedbacks that nobody at Wizzards of the coast has capacity to manage, react on claims, check…
4 votes -
Bad implementation for favoring card styles
Adding the ability to favor specific art styles is great, but you do not add a feature by removing three.
By removing the styles menu button it is now really hard to keep track of your style collection. If a card has multiple styles and printings it gets hard to see how many you have or how many you are missing.
Adding styles to the duplicate submenu makes it so that now getting a style is no longer auto selected, meaning you have to manually choose the style as favorite for every single card in your collection, all 5 years…2 votes -
No way to see flavor text on back of double faced cards
There is no way to see the flavor text for the back of double faced cards. Hoving over the card let's you see both faces but only the flavor text of the front is ever visible.
3 votes -
Phyrexia lands purchased now have an ugly border
After the latest update there is a display issue on the Phyrexian full art lands (and maybe many other lands): now they all have a frame that didn't have before and makes them so ugly.
We all purchased them and we want what we spent gold/gems for.
Attached picture to see the issue/bug (the "Plains MTGA Original.png" is how the lands were before).
Fix them ASAP or refund all of us because that is not what we purchased.
Thanks8 votes -
Battles under Lands Tab on Mobile
Battles show under lands tab rather than lands on mobile.
9 votes -
Sorry we couldn't submit your request
Your game as multiple bugs.
It is so frustrating when some of them happen.
Do you know what is even more frustrating ?
Being told "Sorry we couldn't submit your request" when you try to do your best to report a bug.3 votes -
Why can’t I see my opponents deck name/box?
Why can’t I see my opponents deck name and deck box? You could make this game a little more socially interactive. Magic the Gathering is a social game.
1 vote -
[BUG] Mastery Pass item 35 and 55 have inconsistant icons/ hover cards. they are swapped
The icons vs the hover card animations are swapped on mastery pass 35 and 55, not sure which it is actually supposed to be but, either the icon or hover card should be swapped
2 votes -
BUG: Unknown Error on golden pack opening & lost a pack?
9/5/2023
Hi,
I was opening golden packs. I started with 5 golden packs total and the first opened fine. However, on attempting to open the second pack rather than an animated opening of pack+display of opened cards, a popup error was displayed with no details (just 'Error'). As there was not much that I could do, I just clicked to continue. At this time I noticed my home screen had updated (tho that may have nothing to do with the error). I then went back to packs intending to open more. Opened one more golden pack just fine and then…
2 votes -
Unable to play on microsoft surface
The game can run on microsoft surface, but you cannot interact with any button on the screen. Pressing does not produce any effect.
3 votes -
UI issue - decline button positioned over the talk button
The position for the decline button when selecting a card is in the same place as the talk button. This caused me to accidentally decline selecting a card to go into my hand when wanting to say "Thanks" in response to my opponent's "Nice".
I would suggest either: a) moving where the decline button is on the select card overlay so that it isn't in the same area as any other buttons, or b) adding a "Are you sure?" prompt when you click decline when you have an opportunity to select a card.
2 votes -
Bewitching Leachcraft did not let me untap
The Bewitching Leachcraft that a person played did not allow me the option to untap in my untap phase. I am using IOS
No work around that I could find.1 vote -
orcish Bowmasters
I played two times Orcish Bowmasters against Goblins in historic and the Orcs trigger didn't happen.
3 votes -
No Card name, P/T, or life total displaying
I can't see my Life total, card names, and creature P/T in draft and in regular play.
40 votes -
1 vote
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Status page pointless
We get that the game goes down sometimes, it happens. But what is the point of the status page if never shows the issues? Green-washing!!!
2 votes -
graphics missing
Today, some graphics are missing on the saga cards and the labels of the user interface are missing too.
2 votes
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