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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1554 results found

  1. Can't log into server since the update

    Just constantly says can't connect after the update

    9 votes

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  2. Android login/pw auto fill doesnt work

    Option appears for google to auto fill username and password, but the app simply doesn't accept it, and leaves the PW field blank.

    7 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Unable to download update - Android

    After today's update and being instructed to download new version from the play store I am unable to. When I click on the button to install it just flashes and does nothing.

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  4. MTGA Crash

    Launch Game and Crash Randomly , i try many times relaunch game but crash on loading.

    50 votes

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    7 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Block function

    Sometimes, players display conduct that makes me just not want to play against them any more. I'd like the ability to block players so that the matching algorithm won't put me against them.

    I understand that ranked play can't really accommodate that, but I can't think of any reason this shouldn't be allowed in the unranked queue. (Looking at you, opponents who stall with every last second.)

    4 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  6. フレンドの表示がされない

    iPhoneのアプリではフレンドした人がすべてきえており、表示されない。
    同アカウントでパソコンでログインすると、フレンドが表示されており、ログイン情報も確認できる。

    6 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Friends list not showing up

    When I enter the game, my friend tab shows up, but none of my friends are listed as offline or online. I recreated this with my friend online but he still didn’t show up. I tried to direct challenge him with his username, but he said that he never got the challenge. When I first enter the game, my icon shows as offline, even though I never selected that option, although I’m not sure if that has anything to do with my friends not showing up. I’ve tried it on mobile tablet and Mac so I think it’s an account…

    5 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Having trouble targeting cards on iPad/Mobile when the board is full

    As the title suggests, I play Arena on my iPad. Every once in a while a game can get stale and the enemy and I are just playing cards without attacking. The board gets full and the iPad takes care of it by making the the rows of creatures "scrollable", if that makes sense: You just drag your finger on one to see whats left or right offscreen.

    This works, until I play a card like Shock in combination with Double Vision where I want to target a offscreen card twice. First I drag the row of creatures to bring…

    5 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Daily and weekly rewards, plus mastery

    The daily/week rewards/mastery bar at the bottom of the main screen has disappeared. I cannot tell how much experience I need for mastery

    6 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Arena mobile close feature needed

    The only way to close Arena mobile is to log out. I want a close button like we have with Arena on the PC.

    5 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Quest rewards not working vs ai

    The game highlights the daily win and weekly win rewards when you play vs ai, showing that those two specific rewards do not work in bot matches. There is no indicator for the other rewards, but progress is not made towards them.

    If this is intentional, please change it. Some of us have trouble dealing with other people and feel a bit shafted when games actually force us to play pvp. We deserve to enjoy the product too right?

    3 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Challenging Friends to Brawls - Not Working

    My boyfriend and I have been trying to friend challenge one another to a brawl, using brawl decks. However, when we attempt to do so it either kicks us from the challenge, tells us we can't accept the challenge because we are already in one (which we never are), or it will start as normal and then suddenly take us back to the home page. This does not happen when we challenge one another to a different deck-type challenge, just with the brawl type. With other types, it simply takes us to the game like it is supposed to. The…

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Vault progress

    It would bei nice, if the vault progress would be permant visible in game. I play on mobile, so I can't easily check the logfile. And by the way, it's awkward to check the logfile for checking the vault progress.

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  14. フレンド登録ができない

    相手のフレンドには登録されてるのに、こちら側のフレンド登録が反映されない。
    2人とフレンド登録して、相手側はどちらもこちらの名前があるけど、こちら側はフレンド0のまま。
    バグを解消してください。

    5 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  15. crash on mac client

    Mac client crashes constantly, at least three times a day

    40 votes

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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Black screen and asset error

    I cannot access MTG Arena on both my Mac and my iPhone. On my Mac, it says there was an asset error on my last launch, does a short download and then displays a black screen. Idk if there is game audio and it's just a visual issue, I had sound off on the game. I have uninstalled and restarted my computer and it has not helped. On my phone, it used to try and do a huge download and it would say that it failed but I found that if I closed the app on that message and opened…

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  17. High CPU usage when running MTGA on Macbook Pro

    Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.

    Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.

    38 votes

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    11 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  18. CANNOT MUTE PET

    THE MUTE BUTTON DOESN'T WORK ON MUTING THE PET ANYMORE

    IT WORKED BEFORE THE THURSDAY UPDATE

    SECOND TIME YOU BROKE IT THIS YEAR

    13 votes

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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Frequent Mac crashes

    Mac client won't stop crashing. Happens everyday

    32 votes

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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Crazy idea, but, how about the feedback section actually letting you give feedback.

    As above. Instead of an endless loop of use to no one, how about letting the feedback form actually exist. Seems like it's in exile like the shuffler is.

    10 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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