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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1727 results found

  1. allow us to expand combat steps for stops prior to entering combat phase. or add an autostop after declare attackers for flash

    mtga allows you to set stops at certain steps. such as combat. but there are multiple steps to combat and we cannot chose to set the stop for it until we enter the combat phase.

    i would like the option to expand the combat step phases for my opponent's turn. This would allow me to set a stop for after attackers are declared before actually entering the combat step.

    i would like this optino to be able to use the autopass feature to attempt to hide information from my opponent.

    currently, if you do not have a blocker for their…

    1 vote

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  2. Format change

    Between Matches the game switches formats without me choosing. And I unwillingly play alchemy without choosing to.

    1 vote

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  3. Settings buttons are slow, exiting the game crashes the app

    I would recommend using an error and performance monitoring tool like Sentry.io
    Using this tool you can identify these issues and resolve them quickly.

    1 vote

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  4. 1 vote

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  5. Failure to maintain server connection for starters.

    So. You fix "loading initial scene" followed by connection failure. Followed by repeated failure to connectcto server. Two updates. Zero ability to play on a device claimed to be supported. Customer support directed me to use the FAQ and follow the suggested actions. After my initial email stated I had done so before filing a bug report.

    1 vote

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  6. Data Log Files Exceeding Upper Limit to Successfully Log Compliant

    Data Log Files Exceeding Upper Limit to Successfully Log Compliant. When I try to upload a Data Log file to register a complaint against a player who is roping then if I've been playing for several hours or days the Data Log File can exceed 200,000KB. I've concluded that about 40,000KB is the uppermost data that can be uploaded to the complaint register. My issue is why does WotC require all the data for every game since I commenced playing that day. If I do not turn my PC off for several days then the data file is huge. Doesn't…

    1 vote

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  7. can't start game

    I cannot start the game. When the game gets to "loading initial scene", the application shuts down.

    6 votes

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  8. Unable to sign in to my account on Firefox

    When trying to sign in to my account using Firefox to report another issue, I am unable to sign in, the screen where you enter your username and password says "Unexpected error. Please try again." The page functions correctly using Chrome.

    3 votes

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  9. BUG- Life count , card abilities and power/defense missing

    experiencing this as a recurring problem over the last few weeks making the game unplayable

    1 vote

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  10. Two musics playing simultaneously

    It happens to me two or three times, last time after a "match nul" (draw game ?): when entering the next match the music of the previous arena is displayed simultaneously with the new one ...
    Platform : PC win11

    1 vote

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  11. Missing UI images/elements after completing event

    Finished a traditional draft on mobile (Nokia xr20) and encountered missing UI elements in the menus, leaving white blocks in their place. Restarting resolved the issue.

    1 vote

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  12. Issue with the reminder text for the creature extraction specialist returns

    When extraction specialist returns a creature from the graveyard to play, the reminder when you inspect the returned creature is vague/worded wrong. In my example, it returned an attended socialite and the reminder on the socialite reads "when attended socialite enters the battlefield, return target creature card with 2 mana or less from your graveyard to the battlefield. That creature can't attack for as long as you control attended socialite" and then below it says extraction specialist, attributing that effect to it. It should say extraction specialist in both cases where it says attended socialite.

    5 votes

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  13. Stuck at initializing localization database

    Platform : PC.
    Game stuck at initializing localization database, with the three dots animated.
    Issue lasting from 22nd evening at last.

    2 votes

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  14. Ugly Interface

    Ugly interface after playing gladiator event.
    Playing on ios tonight (update checked and all are done and ok)

    1 vote

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  15. Friendly Brawl

    We were playing and then both our screens said 0 online friends.

    1 vote

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  16. Can't log to my account that's been enabled after a ban

    Hello
    It's everything in the title, my account has been terminated about 6 month ago, recently I've been pleased to receive a mail saying that it was enabled. But since that mail I still encounter the same error message for a banned account:
    "an unexpected error occured (error code: fobidden), please try again".
    I sent 2 tickets, one is noted "solved" but none has been answered I absolutly don't understand what's going on and what to do or if there is a delay and how long in this case ????
    Thanks for helping

    1 vote

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  17. Traditional draft queues do not show player names or correct avatars during draft portion

    during the draft portion of traditional draft, when viewing the state of the table, the avatars are all wrong, mine is in correct, all the other ones are the same avatar, and player names do not appear. this does not happen in premier draft

    1 vote

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  18. Move the skip turn button somewhere i won't accidentally tap it and ruin my turn li,e the top of the screen or customizable

    Move the skip turn button somewhere i won't accidentally tap it and ruin my turn like the top of the screen or make it customizable

    1 vote

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  19. Retro Artifacts are not flagged correctly for the ?booster search filter

    In the collection search, selecting the "Retro Artifact" subset with the ?booster filter returns no results.

    The Mystical Archives, which are a similar subset, are correctly selected with set "Mystical Archives" and ?booster.

    1 vote

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  20. When browsing a zone, clicking anywhere hits decline to cast spell

    I cast Ultimatum, opponent is choosing the spells I can cast. Meanwhile I browse my graveyard because one of the spells I hope to cast lets me grab creatures.

    As oppo chooses the spells, and the popup to cast them appears, I happen to be in the graveyard view and clicking. The zone disappears during this time and this click is somehow eaten by the 'Decline' button, despite being nowhere near the decline button. So I just declined to cast a planeswalker and a seven cost card that puts three creatures into play.

    Really???

    1 vote

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