MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1345 results found
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Mastery Pass March of the Machine: No ICR cards beyond level 70
I bought the mastery pass March of the Machine after I competed level 70.
Beyond level 70 (currently at 86) I got no ICR rewards. I trace my collection and my vault, no rewards this time. For another matstery in the past it worked.22 votes -
starter deck dual
I've played and won a few games of the new rotation of starter deck duals but have not received the dual color deck rewards. The couple I have used are GW and GU.
21 votes -
Rebalanced & Regular Card Counts Combined
After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.
For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.
Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…
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234 votes -
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Cant add land to draft or sealed deck.
I am unable to add land to my MoM sealed deck, as well as my Draft deck. The former add land button/filter now displays 'battle' cards , if any are in the card pool,instead of lands.
35 votes -
Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
16 votes -
Starter deck is missing
Hi.
Some of starter deck is missing after last update.
Can you resotre for me?
Thank you.
37 votes -
All cards opened from packs (Ixalan specifically) are marked as “First”
On iOS. When opening new packs from the purchased 50 pack bundle, every single card is marked as First. I was opening 10 packs at a time, but had the same experience when I shifted to opening 1 pack at a time. Every single card was marked First
6 votes -
land collection
Filtering by Land sets the filter to battle after latest update. This is happening on the Android application and for the looks of it, it just seems that the land type disappeared also from the list of possible filters in both the shortcut (the one the looks like a mountain) and in the custom filter
36 votes -
Cannot add lands in deck building since update
With the march of the machine update, when I am deck building and I select the land icon, it shows me my battles. I can not access basic lands. Only dual lands.
34 votes -
Kamigawa full art lands show wrong image
Kamigawa neon dynasty full art land styles broken since today's update. Instead of art the lands now show something looking like a rock or maybe card border.
Platform Android.
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229 votes -
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Non standard legal cards in golden packs
I just opened 10 golden packs which I just got from buying WOE packs. When I opened them I got LTR cards, which absolutely shouldn't be there, since golden packs are only supposed to contain standard legal cards, and LTR cards are not. I would like to have my golden packs refunded and for them to only give me standard legal cards
14 votes -
network error when creating
network error when creating a new deck in historic brawl when using colorless basic lands wastes
64 votes -
Every earned/ bought card is labeled as ‘first’
Every card that is added to my collection has the label ‘first’ attached to it although I alteady have several copies in my collection.
8 votes -
Golden Pack Incorrect Contents
I recently opened a Golden Pack but it had a card that shouldn't be there, namely the LTR card Isildur's Fateful Strike in the attached screenshot. The arena website says that golden packs should only contain cards from the most recent set and standard legal sets, neither of which is Isildur's Fateful Strike.
Platform: Android
I would expect there to not be any LTR cards in the golden packs.
Steps taken: Opened a golden pack after Wilds of Eldraine released.Please let me know if there is anything else I can do to help with this reporting.
13 votes -
No lands appear in deckbuilder / editor
Lands do not appear when selected through filter in the deck builder. Android
32 votes -
Missing lands
Lands are not displayed when selected. I have reset, closed restarted, and logged off without success.
30 votes -
Battle cards are lands
Basic lands are not filtering in Arena, however battle cards are. Can't complete new decks
33 votes -
Land Filter Displays Battles
When I use the “Land” filter, it displays Battles instead, making it impossible to add basic lands to my deck.
31 votes -
Battle cards replaced land cards in the deck building filters
Battle cards replaced land cards in the filters, and I cannot filter for lands
27 votes -
No ICR reward for MOM mastery pass level 71+
I didn't seem to be receiving my ICRs for levels past 71 of the MOM mastery pass so for my most recent level (78) I tracked everything. I can say with certainty that my vault progress did not go up, no card showed in my collection, no gems were added to my account and I am still missing the same number of cards to have a full collection of every standard legal set. The only possible outcome is that I did not receive a card.
15 votes
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