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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1979 results found

  1. MH3 Planeswalker styles missing after update

    I bought the styles earlier in the week and set them all as my favorite per card. (Except Ral because I don't own a copy of him yet) Today's updated (6/18/2024) they suddenly stopped working. In the collection it defaults to them being on the favorited style, but once I expand it shows that I don't own it. Final pic of my shop to show that it's missing from there because I already purchased it.

    2 votes

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  2. サイドボードがちゃんと表示されない。 Sideboard is not displayed properly.

     BO3のエクスプローラーのデッキ構築画面でサイドボードを選ぼうと思ったら7枚のBO1用のサイドボードしか表示されない。

     ビッグスコアと物語カードのスキン選択も挙動がおかしい。不便だから早く直してほしい。

    When I try to select a sideboard on the BO3 Explorer deck construction screen, only 7 sideboards for BO1 are displayed.

    The skin selection for the big score and story cards also behaves strangely. It's inconvenient so I hope it gets fixed soon.

    6 votes

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  3. Cannot edit decks after a Best of Three match without restarting application (mobile)

    First off, as other bug reports have described, sideboarding during a Bo3 match is bugged where you cannot add or remove cards from your sideboard before the start of game three.

    After a Bo3 match, occasionally, the game screen gets stuck with blank rewards (after the daily reward screen but before you see your home screen) with the label "Claim" in orange. This button is not clickable, and the game freezes. A restart of the application is required to play again.

    Once daily rewards are complete, and the daily reward screen stops appearing after a Bo3 match, decks are unable…

    4 votes

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  4. Sideboard does not display correctly

    PC
    Sideboard does not displey corrctly.
    Only "1x".
    A(2) + B(4) + C(4) + D(4) + E(3) = ALL(15), displayed A&B&C
    A(1) + B(4) + C(2) + D(4) + E(4) = ALL(15), displayed A&B&C
    A(4) + B(4) + C(4) + D(3) = ALL(15), displayes A&B

    9 votes

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  5. ICRs not being assigned after update

    After the latest update (18.07.23), individual card rewards for completing dailies are not being assigned anymore, at least on mobile on Android. Experience and gold are handed out fine.

    39 votes

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  6. Alternate card art issue

    I used 4 mythic wild cards that I spent $20 getting on the old art for Phyrexian Obliterator and then used 4,000 coins to purchase the black/white MoM alternate art without realizing that I need to have the basic MoM printing to use it on. I either want my $20 back or want to have my 4x old art Phyrexian Obliterators replaced with 4x MoM copies. It is not made clear at all how this works and this is unacceptable.

    2 votes

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  7. "rat colony"

    Rat Colony Bloomburrow Special Guest acts like a 4x limited separate card (costing a mythic rare wild card) instead of a skin for the card. Because of that, it does not infinity stack like the normal card, so I would need 41x mythic wild cards to complete my Karumonix deck (as opposed to 1x common for the dominaria version

    2 votes

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  8. Edit deck gets stuck in "Waiting for the server"

    Can't open a Deck to edit it, when I click on the Deck to edit it the screen gets stuck in "Waiting for the server". It has happened both in the Mac client and in the Android App consistently.
    It doesn't happen on every deck, but there are specific decks that have become uneditable.
    I also tried cloning the deck and editing it, but the bug persists. Also tried exporting it, and importing it again, but the bug still persists. I suspect some card in it must be responsible.
    I attach the log, and the two decks that currently have…

    6 votes

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  9. Can't edit deck or sideboard

    I can no longer fully see my sideboard for traditional decks. If I build a deck, I can put extra cards in the sideboard but they don't show. In addition, I can never edit the deck again after saving. If I try, it loads endlessly. Have tested multiple times, same result each time.

    6 votes

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  10. Unable to Edit Decks; Sideboard do not display correctly

    1. Unable to access 2 of my most recent decks for editing. Attempts to do so result in "Waiting for server" screen, and no response thereafter. This bug started 3-4 days ago.

    2. Sideboards frequently cannot be shown in its entirety or edited in the standard deck view. Switching to list view is necessary. This has been an issue for 3 months now.

    7 votes

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  11. Decks won’t verify

    Make standard decks verifiable to play in standard. Put deck building and styles back to how they worked previously so decks can be edited easily (as card selection means you may see your card or remove the card or even on rare occasions scroll the list, number of cards hidden by card style icon, moving through spell list by side bar is almost impossible on iPad) this is by far the worst update to arena ever with bugs and “improvements”

    4 votes

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  12. Unable to see number of cards in deck since BLB update

    In the deck builder, since the BLB update, any card that has a style/cosmetic no longer shows the number of those cards in the deck. There is no way I've found to toggle to see the number of cards. This occurs in both the regular deck builder as well as the BLB Sealed deck builder.

    Steps:
    1) Go to deck builder, edit a deck
    2) Add cards, apply styles to some
    3) Cards with styles will have a diamond icon next to them, cards WITHOUT styles will show the number of cards (e.g. 3) as was the case prior to…

    4 votes

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  13. The cosmetic changes to cards in decks do not get saved. The game always returns to the basic versions.

    The cosmetic changes to cards in decks do not get saved. The game always returns to the basic versions.

    4 votes

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  14. Sideboards persist between rounds

    Was playing Bo3 Explorer Ranked, and when I edit my sideboard in a match it edits the decklist, so when i went on to a new match I was still sideboarded from my last round.

    It appears that sideboarding changes the decklist directly and doesn't revert it at the end of the round.

    4 votes

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  15. ban etali

    Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.

    9 votes

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  16. 80 votes

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  17. Common Card Collection shows Complete

    I guress I don't understand it and I would like to explain how you calculate it.
    Why does the game show me that I have completed all commons when I am missing some in my collection?

    1 vote

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  18. Starter Deck Counting for Deck Limit

    I'm not sure when the update that created this issue happened, but I went to create a deck and did the usual of deleting one of my least used decks, but when I went to create the new one, I was hit with being 9 over the limit (10 minus the real deck I had just deleted). It was already such a hassle to keep cycling what I play while also trying desperately to keep my nostalgic babies from the trash bin. I don't want to need to use a third party to keep what should be a simple list…

    2 votes

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  19. Sideboard

    Any update when a patch will be available to fix the sideboard issue that came with Outlaws??

    8 votes

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  20. 83 votes

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