MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1345 results found
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fabrication foun
I picked Fabrication Foundry in draft. But it's banned this format.
Please refund 10000 gold.4 votes -
Make a version of historic without the digital-only cards
Please, please, could you make a version of historic without the digital-only cards?
I'm sure some people love it, but some of us just want an alternative where we can play online with the same pool we have for paper magic without the hassle of mechanics like "seek" or "perpetual effects".
People building around those mechanics probably love them, but for more paper-based players who just want to play remotely with friends the same types of decks we play at home, they really take out a lot of the fun and create a very unbalanced experience.
4 votes -
Invalid Historic Brawl deck
Several Historic Brawl decks are marked as invalid but have all legal cards. I can't play any of my favorite decks all of a sudden, and for no reason. I check the decks, no invalid cards. Please fix. Paying player.
3 votes -
Bug: Every card from booster packs labeled as 'first'
Steps to reproduce: Open a booster pack from anywhere (store, rewards, prerelease code).
Platform: Windows, Android
Actual result: All cards are labeled as 'first,' regardless of whether you own them or not.
Expected results: Only new cards should be labeled as 'first'
Workarounds: None
4 votes -
More than four copies of a card in a deck
Specifically the Nazgul card. Why are more than 4 copies allowed in a deck? Also, why is it that almost all opponents playing this deck style draw so many Nazgul in the first few draws. I used Ossification on the first one and then my opponent was able to put 4 more on the battlefield.
2 votes -
Jump Into Middle Earth Packet Selection
According to https://magic.wizards.com/en/news/mtg-arena/jump-into-middle-earth-on-mtg-arena it states "Jump Into Middle-earth will present you with three options for your first packet. At least one option will be a packet you've never selected in a previous run of the event (unless you've selected them all). "
I've just paid the 1000 gold to start a new run; not only was the first packet one I have previously selected, but so was the second. I even specifically selected the first packet such that the multiple packets I have not yet selected could be present in the 2nd packet selection, based on the color restrictions.
Is…
4 votes -
Bug with golden packs
I have had it a few times now that when I get a golden pack it mentions that the cards i get are the first time I get them.
But that is not always true. Just now I received a golden pack and it contained 2 cards i already had in my collection.
Ghalta Stampede Tyrant and Battlefield Forge.
Why does it say first, when I already have them in my collection?4 votes -
non-format
I have multiple decks with the following issue:
* In the deckbuilder screen, under My Decks, they are listed as having non-format cards. I get the yellow triangle with the number.
* If I change "All Decks" in the upper left to "Standard", these decks are filtered out.
* However if I queue for a Standard match -- Ranked, Unranked, Bo1 or Bo3 -- these decks are available for play.I'm not sure where the bug is. I believe these decks should be Standard-legal so I think it's a bug with the Deckbuilder?
3 votes -
Can’t access lands in deckbuilder
I am unable to access my lands in deckbuilder after the addition of the new battles card type. I highlight the lands in the Home Screen of deckbuilder and it automatically highlights the battles card type in filters. There is also no option to pull up lands via the filters page in deckbuilder. I am unable to build new decks now as I have no access to lands in my library. Hopefully this gets patched soon.
18 votes -
ban sheoldred
Sheoldred is not fun to play against anymore.
please ban this rediculous creature from standart...
its just wtf...28 votes -
Gems from MOM packs with uncollected rares
MOM packs are giving me 20 gems while I still have 5 uncollected rares. The rest of the rares in the set I have 4/4. The uncollected rares are: Essence of Orthodoxy, Interdisciplinary Mascot, Terror of Towashi, Orthion, Hero of Lavabrink, Surrak and Goreclaw. My platform is PC
9 votes -
all cards marked as new
Every time i open a pack, all cards are marked as "NEW", even if i own the cards already. The pictures below show that i have multiple copies of each card that is marked "new". This is literally impossible considering i've only open one pack of Brothers War from the shop sale today. This has been happening for over a month, and i just passed it off as a bug that Wizards would fix. BUT, of course not. They don't care about anything except our wallets. To think of all of the rare/mythic wild cards i've lost because of this…
3 votes -
Not unlocking starter deck
I have won more than 3 games with charging ahead starter deck on starter deck mode and it isn’t unlocking the deck to play in ranked mode. It isn’t easy to do when I seem to be playing against loaded decks and no prize of getting the deck is very frustrating.
9 votes -
Missing packs
I Recently redeem my prerelease arena codes for the tales of the middle earth, but today when i wanted to open them, they are no longer available, they are totally missing from my account
8 votes -
Garruk's Uprising
I have pulled a full set of Garruk's Uprising out of the new eldraine pack but it keeps telling me it's my first one and when I go to check for it in my collections, its not there. I should be getting wildcards by now since I've pulled it so many times
2 votes -
I wonder if the timing of the mission being displayed was correct.
I wonder if the timing of the mission being displayed was correct.
I used the white deck, but the mission displayed after the match ended did not progress.
3 votes -
Mythic pack, Rare Wildcard
I bought a mythic pack for MOM, and receive a Rare wildcard. That's what is called in the conman business 'a rip-off'AndroidPaid for a mythic pack, got a Rare wildcard instead of a mythic card/wildcardI expected a mythic cardScreenshot added
9 votes -
Can't search for lands
Can't search for lands, just brings up Battles. Good jobs guys.
13 votes -
Starter decks incomplete
Playing arena since 2020
when i get the renewal egg i lost the starter decks( not all)
i get only one new: Scrapyard sacrifice and i dont have the enough cards for craft the missing decks8 votes -
Can't import deck with Fear, Fire, Foes!
When I try to import a deck list containing Fear, Fire, Foes! it fails with the message "Deck import failed with the following message: The input string contains an invalid line: 2 Fear, Fire, Foes! (LTR) 125". This happens both when I use an external deck list or a valid list exported by the client (attached). Enclosed is the log file in the unlikely event that is relevant.
7 votes
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