MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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197 results found
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No Rares in Mythic Packs - Add to Item Description
I just spent 13000 hard earned gold on Arena to buy a 10-pack of mythic packs to try and pull some of the rares I needed to complete the Hobbit set. I received zero rares.
Now this might be a "duh, it's called mythic packs because you get a mythic guaranteed" but I didn't realize that meant absolutely no rares.
So maybe just specify that. I pulled i think 3 new set cards from the 10 packs I worked all week to buy. :(
1 vote -
Deck builder
Unable to scroll through the card catalog, I can only view one row of cards at a given time; even when attempting to search for cards using keywords I can only view the first six options to populate. Essentially I am unable to access 99.99% of the card catalog. I have many cards to look through both owned and unowned. I am unable to take part in one of the most exciting parts of the game. I have attempted to repair the game files with no effect. I have tried alternative input devices for my PC with no effect. I…
1 vote -
rocksteady and bebop
bug with commander partner rocksteady and bebop - doesn't work
1 vote -
lurrus
I am playing Brawl on PC and I have built a "Winter Soldier, Icy Assassin" deck. All cards meet the requirement to have Lurrus of the Dream Den" as companion but it will not validate it as such in a game. I have insured that no cards WHATSOEVER are mana value 3 or more despite Lurrus only caring about permanents 2 or less. I have included the decklist below just in case that I am missing something. Please Help!
Commander
1 Winter Soldier, Icy Assassin (MSH) 239Companion
1 Lurrus of the Dream-Den (MUL) 116Deck
7 Plains (USG) 333…4 votes -
Cecil Dark Knight is not shown in the search bar for competitive Brawl
When I go to my collection I can find cecil ( I do own 4 copies).
But when I go into my comp. brawl deck, i cannot find him and therefore cannot add him to my deck.
My commander is Crucias (Red and Black) so I should be able to add cecil to my deck
1 vote -
Mastery Pass Reward Gandalf, Party Guest Cards Not in Inventory
The mastery pass level said, "4x Gandalf, Party Guest," but they are not in my card list. I use both Windows and iOS, and it is in neither.
2 votes -
Can you obtain duplicate copies of the same card style?
Can you obtain duplicate copies of the same card style? Is there no compensation at all for getting duplicate card styles?
I was supposed to receive three card styles, but only two showed up in the system at that time. I contacted customer service, and they explained that two of them were duplicates. This is completely unreasonable.3 votes -
Marvel Super Heroes/ "Giant Growth" Bugged
I'm playing on the steam version of the game and I have collected 4 "Giant Growth" cards from playing the "Marvel Super Heroes Jump in Event". I have now opened several packs of marvel super heroes (purchased with gold or through the mastery track) and I get "Giant Growth" marked as a first pull or whatever the in game terminology is. I believe this may be happening with other cards from the set obtained through the "jump in event" because I have had cards not appear in the new cards section after opening packs but the giant growth card is…
1 vote -
Wrong reward Mastery Pass level 13 Marvel
I just reached level 13 of the marvel mastery pass (paid version). The reward should be an orb and 3 mythic cards. I received the orb and only 1 mythic.
I checked my collection and confirmed this was not just a visual bug.
I restarted the game and confirmed this was not a timing bug.
Your bug website kept crashing when attempting to add my log files, so I zipped them. Please change the extension of the attached file back to .zip to see the enclosed log files.
4 votes -
Make Urza’s Saga craftable and legal in Timeless
Urza’s Saga is already fully implemented and functional in MTG Arena through Arena Powered Cube, but players cannot craft or use it in constructed formats.
Timeless already includes extremely powerful paper cards such as Force of Will, Daze, Ancient Tomb, Wrenn and Six, Chrome Mox, and many digital-only Alchemy cards. Keeping Urza’s Saga unavailable therefore feels arbitrary, especially when no additional technical implementation is required.
Please make Urza’s Saga craftable and legal in Timeless. It would enable established paper archetypes involving artifacts, toolbox strategies, Stompy, and other land-based decks. If its power level becomes problematic, Timeless already has a restricted…
1 vote -
Invalid Commander in Brawl deck
For some reason, Tatyova, Benthic Druid is displayed as an invalid Commander when I go to select my Brawl deck.
2 votes -
LAND DRAW IS TERRIBLE
FIX YOUR LAND DRAW!!!!
Stop using an algorithm and just make it random. This is ridiculous.
3 votes -
I didn’t get a card I bought with mastery orbs
I bought the astonishing ant-man using set mastery orbs, but the card didn’t appear in my collection.
I’m using an i-pad1 vote -
Daily Deal - Missing purchase
I entered the shop (daily deals) there I saw “Ulalek, Fused Atrocity” for 2,700coins I bought it (app took the coins) but didn’t receive it(didn’t show in the collection, but did show in craft)
[now that I see the posts here I see there is some sort of problem with the daily deals, I also see a long timer for the deals (90 hours atm) but now the “Ulalek” card isn’t in the deals.
*adding pics (have b4 purchase and after + collection)
PLEASE HELP I WANT ULALEK!!!
I’m playing on iOS - iPad- mtg arena (bug time is 30min…1 vote -
About Card Art Styles
When will the bug be fixed where the opponent's alternate card art is displayed, even though I have the "Hide Alternate Card Art Styles" setting enabled?
It is frustrating—and actually hinders gameplay—when cards I recognize by their specific artwork or name appear with different art or names instead.
I would really like you to stop forcing the display of alternate card styles.3 votes -
aunt may
Aunt May is not coming up as a card I can select when building a deck
1 vote -
ファウンデーションズ神話レア、未所持神話レアがまだあるのにコンプリート状態となり、数十ジェムしか出てこない。
ファウンデーションズ神話パックを購入して、まだ未所持のファウンデーションズ神話レアが何種類かあるはずなのに、コンプリートしているので、とかいって数十ジェムが神話レア枠から出てきて、未所持の神話レアが出ない。何度かやったが、全部数十ジェムしか出てこない。どうにかしてほしい。
2 votes -
Can't select card (pack 2 pick 1) LOTR Premiere Draft
Can't select card (pack 2 pick 1) LOTR Premiere Draft - I was unable to select and pull a card (Boromir, Warden of the Tower) and instead the game selected the last card in the pack (Shower of Arrows, I believe). I could click the card and drag the card but when I did, it did not bring it into my deck and still had the Show of Arrows selected like it was my default pick. No other cards in the pack had this issue but it did affect my deck build.
2 votes -
Cards still being gained after 4 cards already collected.
Bug. This bug is a generic version of a bunch of set specific posts, diluting the importance of each report. I realized that it’s not confined to one set and I hope this generates more votes as more people see it when they search before posting a similar bug.
Many people, myself included, are opening a new booster pack, receiving cards in that pack that they already have 4 of in their collection. This feels incredibly bad when you get a 5th Evolving Wilds from the same set again when you could have gotten a more meaningful card.
I’ve attached…
1 vote -
Imort deck function not working.
Unable to import decks from my clipboard. The game gives me an error it can't find specific cards like exotic orchard. I understand that it is highly sensitive to misspelling empty text like spaces or a stray tab.
2 votes
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