MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
1345 results found
-
Starter decks missing, post July 18th 2023 update?
Unable to play/see 2 colors starter decks except for "Grave secrets" in "Alchemy play" mode. They show up in "Starter deck duel" mode though.
8 votes -
Missing cards
When I open a pack with impact tremors it does not appear in my collection and can not be added to a deck because it can not be found
2 votes -
Did not receive Mastery Reward for levels 72 and 73
I have the MOM Mastery Pass. When advancing to Mastery Levels 72 and 73, I did not receive any Uncommon (or higher) card nor Vault Progress (in the case that a 5th of a card was generated). I believe that I have seen this in the past, also, but did not report it then. I am reporting it now. I was playing in the Starter Deck Duel when I completed a Daily Quest which earned me 500 XP to advance to 73,425 XP. Can this be corrected and rewards generated?
3 votes -
Duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
Please help
5 votes -
Lag in Deckbuilder When Using Search
When building a deck in my sealed or draft event, I will add all my cards to my deck, expand my view, and search for "t:creature" separating my deck into creatures and spells. For a while now, when I hit enter after typing in my search, there is an 8-9 second lag before the search completes and separates my cards. Then, any change I make in this mode takes another 8-9 seconds--for example, clicking on a card to return it to my pool. This was never this way in the past and it has made a feature that was once…
7 votes -
draft
Hey Wizards,
I've so far gotten 4 or 5 pack 1 pick 1's of the banned "Fabrication Foundry". In fact my current draft, 2 of my 3 first pick packs had that as the rare. Can you please take it out of draft rotation or find a way to compensate drafters, my current limited deck has no rares because 2 of the 3 I saw were banned...3 votes -
3 votes
-
Preferred Printing
Preferred Printing Settings are disabled After updating today(10/12/2023).
4 votes -
No Mythic in Mythic Pack
Purchased Mythic Pack (LCI)Using PCReceived a Rare wildcard instead of a Mythic card or Mythic WildcardI paid for a Mythic and expected a MythicSee attachedPlease issue me a refund or Mythic wildcard
2 votes -
Card Style Viewing PLEASE CHANGE BACK
I used to spend HOURS looking through those beautiful amazing card styles. This game is what it is because of the art and the fantasy of it!!! to be honest I feel like my life is in shambles but I will try not to be dramatic here. Whoever reads this needs to know that not only does the new "card style viewing" no longer let you scroll endlessly to look at cards, it also is just functionally bad. The video I attached shows this. I used the card "Mind's Eye" as an example because I have no copies of it…
2 votes -
1 vote
-
Bug with selecting land cards
On MGTA Mobile, theres a bug when attempting to select land cards, it’s not allowing, shows siege cards instead
14 votes -
Lord of the Rings Packs
I received the following message while opening Lord of the Rings packs: "Congratulations! You have collected all rare cards in this set." However, this is not true. I do not possess any of the following rare cards in this set: Frodo, Determined Hero / Gandalf, White Rider / Gollum, Scheming Guide / Witch-King, Bringer of Ruin / Fires of Mount Doom / Galadriel, Gift-Giver / The Balrog, Flame of Udin / Bilbo's Ring.
Sincerely,
Kenneth Merkel
1 vote -
Old-Growth Troll bug
When enchanting a forest with two trolls, Arena doesn't allow it to be tapped with the extra mana-adding ability the troll allows
4 votes -
Vorinclex, Monstrous Raider
Can't be killed with Mirkwood Spider. 1 v 1 combat MS dies, as it should however, VMR doesn't. I don't know if this all deathtouch or just Mirkwood. This is definitely a flaw that changes the match for the negative.
1 vote -
Phyrexia Full Art Lands now have a border -_-
Phyrexia full art lands now have a border. These once beautiful lands (that cost actual money) are now horrendously squished and ugly. Please fix.
12 votes -
Received Starter Deck without having a chance to pick one - new patch 7/19
Received Starter Deck without picking it after latest patch.
Checked my collection and found the Grave Secrets starter deck, but I had never had a chance to pick a deck.
Last Starter Deck duel I played was with the BU one (for the daily quest), so it doesn't make sense to me... thoughts?
6 votes -
crafting
I am missing cards after crafting. I used wildcards and my number of wildcards has gone down but the cards are missing
3 votes -
Deck Organisation Folders
You should be able to make Folders in your Decks. Like there's a line for starter decks and your Decks. And your Decks should have the feature to add more folders yourself. So you can for example have an folder for Standart alchemy, brawl, Not finished yet etc. I would find that great to get organised with your Decks and actually getting to use the 100 deck slots without losing the overview completly. As far as my programming skills go this should also not be too hard to be implemented
4 votes -
Platinum aghel style
I recived Platinum angel style from even but cant apply it to my card
1 vote
- Don't see your idea?