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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1326 results found

  1. sideboard

    Deckbuilder broken/bugged:
    Since the last update I can neither open newly created nor imported decks in the deckbuilder. When I click on a deck, I end up in a waiting for server loop.

    2 votes

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  2. ミッドウィークでの統率者が不正と判断される

    普通のブロールでは有効な統率者が、伝説のクリーチャーであるにも関わらず、無効扱いされて構築できない。

    1 vote

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  3. Stuck on loading screen when going to load decks (with sideboard)

    try to load decks (with sideboards) on my account but get stuck on loading screen (Waiting for server) and have to force quit.

    I re-installed, used a VPN and tried several other fixes to no avail

    2 votes

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  4. Unavailable Cards from Arena starter set

    Certain card, available in the tutorial (color challenges and similar) are not only not legal in all formats, but unviewable in the collection menu, despite being already programmed for the game.

    2 votes

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  5. Cultivate

    New fallout skin for cultivate is not working. I can see it in the styles if I go into craft but I can’t apply it n a deck

    2 votes

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  6. 1 vote

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  7. Deck builder energy cards

    In iOS mobile, when you use o:"{oe}" to search for energy cards, not all the energy cards on your collection appear. Happened to me with Cyclops Superconductor, but I suspect this can be a more widespread issue.

    1 vote

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  8. Board control

    Old school magic.... has board control. The cards that effected this the most are "Royal Assasin", "Time Elemental", "Temporal Adept", and even in later sets... "Isochron Scepter" with a "boomerang" or "Swords to Plowshares" on it... or even a "Twiddle" to tap or untap the creatures on the board for repeat use.

    1 vote

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  9. 64 votes

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  10. Cardsytle Masterpiece Ornithopter doesnt work

    Ive bought it
    Ive put that card in my deck
    I favourited the cardstyle
    Ive had others test it as well

    IT JUST DOESNT WORK.

    then you guys finally answered after weeks, and you just sent me to an almost 2 year old thread that already mentioned the problem.

    DO YOUR JOB ALREADY AND FIX IT OR GIVE US OUR MONEY BACK!!!

    1 vote

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  11. duplicate

    Opened Gems in Packs Even Though I Don't Own All the Rares

    1 vote

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  12. Perilous Vault card style cannot apply

    Perilous vault card stile can not be submitted to the deck

    1 vote

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  13. gonti

    Missing Gonti card after achieving level 32 on master pass. It shows completed but the card is not present in my collection.

    1 vote

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  14. Sideboard not displaying correctly again

    May 7, 2024, 15:00 UTC. containing the Alchemy: Thunder Junction card set. Then the sideboard doesn't display correctly again.
    Please fix it soon.

    2 votes

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  15. Purchased alternate art for basic lands missing

    I had purchased the Unfathomable Crushing Brutality Basic lands set code from a third party, they are now missing from my collection entirely. I paid money for these, and having them gone is extremely disappointing. Can this please be fixed?

    2 votes

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  16. Archmage's Charm openned from OTJ packs not showing as playable in standard or indeed any other format. Can only see the card via Collection

    I can find Archmage's Charm in the collection viewer, and also in deck builder if I select 'Direct Match'. But not in standard or the other main formats (I haven't checked all the options tbh). This copy of the card is from the OTJ boosters if that makes any difference.

    1 vote

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  17. 2 votes

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  18. 1 vote

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  19. New card from opened pack wont show up in deck builder.

    I just received Outlaw’s Merriment from a pack, a shows up when I search my collection, but doesn’t show up in any setting when trying to put it into a deck. In fact it won’t even show up at all as a card in the game. Yes I’ve tried multiple formats it should be legal in. Any suggestion.

    1 vote

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  20. 1 vote

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