MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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860 results found
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VIvi Ornitier Bug
Thank you for addressing my problem.
As I explained in the request I sent.I was playing this morning, went out to run some errands, and when I came back and opened the game, it gave me a reward (Vivi Ornitier)... I said, "Great! With that, I have 2 copies," and when I checked today to put it in the deck, I only had 1 copy.
I thought it was strange.
I hope it can be resolved.As you can see in the attached files, the first one shows Viví Ornitier, and the second shows the same card but with…
2 votes -
Unable to get collection on login
It's been a couple of days now, almost all people in Italy with TIM as a provider have huge problems logging in, getting the classic "unable to get collection" when trying to log in. We are not talking some secondary ISP here, TIM is the MAIN ISP in Italy, so a huge portion of people has not been able to play since yestarday. Streamers had to susped torunaments or streams, people on Easter holiday that could play MTG for once couldn't.
I've been putting some significant money in the game lately and I wanted to play a lot during my…9 votes -
"A deck can have up to 9 cards named Nazgul" not registering
I have an existing Sauron, the Dark Lord brawl deck which contains 9 Nazgul cards. As of a recent update, the deck will not allow me to play it and states that "this deck has too many copies of a card." The only card I have multiple copies of other than basic lands is the Nazgul cards as I have exactly 9 in the deck. The card still reads "A deck can have up to 9 cards named Nazgul," but that feature is not registering in the game.
7 votes -
Can’t sideboard more than seven cards
My decks won’t allow me to sideboard more than seven cards. If I add an eight card, it won’t let me save the deck and says I can’t sideboard more than fifteen cards, even though the deck has fifteen cards or less in the sideboard.
7 votes -
Deck construction only allowing 7 cards in sideboard
Issue seems to be related to the "Best of Three only" being used as a reference for a 15 card sideboard. Any card under this message turns the number of cards from white to red, so 7 cards are ok and 8 cards are not.
7 votes -
Nazgûl “too many copies” on arena
Arena won’t allow me to have 9 copies of Nazgûl in my brawl deck…
7 votes -
Flawed card design
I think it would be a great idea to ban Vivi. I also think it would be a great idea to apply logic to making these types of cards in the future. You know it needs banning so don’t wait until November. Enduring Curiosity probably needs to go as well so the format doesn’t shift completely back to dimir
3 votes -
I can't make a sideboard for best of 3
Whenever I add more than 7 cards to my black deck sideboard it won't let me submit it
6 votes -
"A deck can contain anynumber of CARDNAME" cards are not working
Cards that are allowed more than 1 of in brawl (And I assume 4 of in other constructed sets, I have not explicitly tried) are registering as invalid. I have a Tempest Hawk deck and a Nazgul deck and both are now invalid this morning due to having too many of those cards in their respective decks.
To recreate, create a deck and add 5+ Nazgul or 5+ tempest hawk.
This is on the PC client.
The decks do not appear when you want to chose one to play, and appear as decks with errors when viewing your deck collection. …7 votes -
Collection Discrepancy
There are discrepancies between the collection tallies under Profile and the actual cards shown in the Collection.
5 votes -
Received 20 gems in rare slot of a pack despite NOT having all of the rares from that set.
I bought a pack of Foundations and it gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares. Please see attached images and log file. Could you please give rare wildcards instead of gems? This 20 gems instead of a wildcard feels like I'm being cheated, and lord knows I've spent enough money on this game.
Thank you for your consideration,
Duncan3 votes -
Hare Apparent only 1 in my deck
I can only have one hare apparent in my deck. I was battling this hare apparent deck. Then after I lost, I also wanted to build a hare apparent deck but I could only have one in my deck. But my opponent could have any number of it.
13 votes -
Standard Banned Cards
I keep running into standard decks in ranked and in standard meta event that are running the banned card Leyline of Resonance. Please remove the ability to do so as it in incredibly unfun/unfair to lose my ranking and in meta event my rewards to an illegal deck.
5 votes -
Sideboard Size reporting
Sideboard size of 12 cards is showing a no save error with 12 cards in the sideboard. Error at save says: "This deck has the following issues and can not be saved: Decks cannot have more than 15 cards in the sideboard." In the picture attached it is apparent that the deck has 12 in the sideboard. This was also a non-issue as of yesterday, until last night. I have attempted the file repair, and tried on both iOS and PC platforms. Both of which are up to date.
7 votes -
Can’t craft Tarkir Dragonstorm Precons
I’m unable to craft the Tarkir Dragonstorm Precon commander cards in Arena. Why would these cards show at all if we can’t get them with wildcards?
8 votes -
Endless 1 point hit/heal Cheat.
When using Bloodthirsty Conqueror in combination with Enduring Tenacity, Starscape Cleric or Marauding Blight- Priest a 1 point damage/1 point heal loop starts that ends the game no matter the hit points of the opponent. BS way to win a game.
1 vote -
Currency Converter Not Legal in Timeless?
When I try to build a deck with Currency Converter in Timeless, it does not show up at all when I search for it when I mark the legality as "Timeless." If I make the deck "Direct Game," I can find Currency Converter, but it is marked as not legal when I attempt to play with the deck. I have seen no announcements that this card is banned in Timeless.
2 votes -
you didnt vet the latest update well
todays update doesnt allow multiple of the same card in a brawl deck when the card explicitly says you can.
6 votes -
latest update broke brawl
your latest update doesnt recognize cards that allow many of the same card. thanks for making several of my decks invalid when they are perfectly valid
6 votes -
Can not complete EoE collection.
I'm trying to collect 100% of EoE. On the set collection page, it's showing 99% and that I'm missing one colorless rare. When I try to search for the last uncollected card, nothing comes up.
3 votes
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