MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1279 results found
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Frozen Packs --- cannot open them!
I have been trying to claim my packs but when I click on the tab above for packs it just freezes. Please help me WOTC.
6 votes -
snow lands 3/4/25
the new snow lands I just purchased do not show up when I want to select them for the draft event i just entered
1 vote -
Card exists in Foundation but not every card of a former edition is allowed to use, why?
Examples of cards that are back in Foundation:
"Liliana, Dreadhorde General" was in "War of Spark"
"Thousand-Year Storm" was in "Guilds of Ravnica"If I have those cards of the former editions, why can't I use those in my Standard-decks ?
Or put differently, why do I have to have the foundation version of it?But then there is "Scorching Dragonfire" which was in "Throne of Eldraine" that is also back in "Foundation". And here I can use the former version without a problem.
So why are some older cards are allowed to be reused and some others not?
Is…1 vote -
Gift Deck Issues
Gift decks are missing cards and others do not have names. I am using arena on the iOS platform. Not sure if others are experiencing the same issue.
5 votes -
Too many clicks.
Having to click 50 times just to get through receiving the new player decks is insane...
The deck builder also needs an overhaul. At least let me clear the deck without having to click each individual card.5 votes -
new starters missing cards
The 10 new starters are not giving cards u already own 4x in older reprints, making them unable to be played. Also some of them are missing the name for some ppl, but thats not as relevant
5 votes -
Opening Foundations Packs giving gems instead of cards even though there are many rares I have not collected
As others have said, but I want to reiterate, I've opened numerous Foundations packs and received gems in leiu of rare cards despite having a lot of rare cards yet to collect. Collecting the cards is one of the remaining satisfactions in the game. I am considering uninstalling and spending my time and money in less frustrating ways.
2 votes -
Cant cast "The Fall of Kroog" in my standard deck
The fall of kroog does not highlight when it's in my hand as though it's not castable. It should still be standard legal but I cannot cast it in my standard deck.
10 votes -
kicked me off game while drafting
game froze while drafting
4 votes -
Didn’t receive mythic rare from mastery pass
Never receive the 2 mythic cards from the level 21 of the mastery pass of the duskmourn collection.
5 votes -
sideboard
Unable to sideboard at all despite not reconnecting or disconnecting. Unable to add cards to my deck. This is ridiculous that it has been happening since bloomburrow and not addressed. This occurs on iOS and Windows.
6 votes -
Gems not awarded when collecting a 5th copy of a card
Gems are not being awarded when getting a 5th card from a booster pack.
I have suspected this for a while, but just confirmed it, but didnt get a picture.
I just opened 3 MKM packs received from the mastery pass, and checked which cards I had 4 copies of before, which included Magnifying Glass. I had 1290 gems. Once I opened the pack I received another copy of magnifying glass and no other rewards.Version: 2024.44.0.7296.1106704
1 vote -
I can't see Side board cards on Decks page.
I can't see Side board cards on Decks page.
So I can't construct decks.
When I picked a card from Sideboardtab, one after another other Sideboard card pop up.
I want to buil deck soon.
please.19 votes -
"Apply card styles" does not resist after Bloomburrow update
After installing the Bloomburrow update, any deck that I edit has no card styles applied, and so the "Apply card styles" button is visible.
Clicking on this button applies the styles as expected, but it doesn't save (i.e. when I open the deck editor again, none of the card styles are applied).
10 votes -
Can't change deck cover art.
Drag card from deck to title stop working. This is not responding overall.
6 votes -
Arcane Proxy doesn't trigger other abilities
After browsing through the new achievements, I see two separate issues with the Arcane Proxy card:
Effects that cause other 'exile' triggers don't trigger when summoning Arcane Proxy (Scalesoul Gnome, Quintorius Kand, Pia Nalaar)
Card being played from graveyard are not viewed as 'copied' (as in, Copy this card, the 'Twice as Nice' achievement).
1 vote -
Achievements
The achievement “Your Go”
Did not register I would like to say possible several times, it could be because it gets to a certain point of the match and the opponent just quits. This will make the achievement nearly impossible if people see it coming, and they just quit!
The Achievement “ Keyword soup” I attacked with an Atraxa equipped with swift boot It didn’t register.1 vote -
Bug: Vampire Knight + Bat Cleric = Instant Win
Vampire Knight + Bat Cleric give together an infinite loop that causes your opponent to run out of health in one turn.
3 votes -
Missing Schematic Art
Found the common thread among the missing schematic art bugs.
Was trying to apply my schematic Platinum Angel art, but couldn't find it. Rummaged through my collection, and basically:
Schematic art doesn't show up on the alternate art styles ONLY when the card in question has another MTGA printing outside of the Retro Artifacts set. All unique-to-Retro-Artifacts have their schematic art show up and can be selected properly.
Hope this gets fixed soon. Cheers!
23 votes -
brawl wildcards
I copied a brawl deck and noticed that when clicking craft all, i was asked more wildcards than what cards i had missing. I started removing cards until i removed everycard, and still i am asked for wildcards when clicking craft all. I don't know what cards it is detecting as missing
This is the decklist I imported into the game:
About
Name Brawl: Marchesa’s Crime ValueCommander
1 Marchesa, Dealer of DeathDeck
1 Abrade
1 Aclazotz, Deepest Betrayal
1 Arcane Signet
1 Binding Negotiation
1 Bitter Triumph
1 Blackcleave Cliffs
1 Blot Out
1 Cavern of Souls
1…1 vote
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