MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1610 results found
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Code Packs would not Open
I redeemed the code to get packs after the Brothers War prerelease at my lgs, but right now after the set has released on magic arena it is still not allowing me to open the packs, even after closing the game or buying another pack
2 votes -
1 vote
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bug
Salve, i miei punti ESP dell'ultimo livello della maestria continuano a resettarsi (ieri erano 600 o più) non permettendomi di ricevere l'ultima ricompensa
2 votes -
Can't select older sets for Explorer
During deckbuilding, older sets in the "Historic" category cannot be selected in advanced filters for Explorer decks. This includes sets such as Ravnica Allegiance or Throne of Eldraine that are legal in Explorer.
See the video for an example.4 votes -
配布デッキが手に入らない
クエスト報酬で手に入るスターターデッキの一つがクリアしてもいないのにクリア扱いになり手に入れることができなかった
1 vote -
Viashino Pyromancer Card Style
I put in the StarterStyles code and it states I have redeemed the code but I do not have the Viashino Pyromancer card styles. I am trying to figure out how I can that style when I have already redeemed the code.
1 vote -
Error con la activación de una carta
hay un error con la carta "Guardián dorado", se supone que se transforma al morir después de activarse su efecto el mismo turno, sin embargo la transformación no se activa sin importar como muera el guardián dorado
1 vote -
carta non riconosciuta
ho sbloccato l’esemplare di serra con la maestria della dominaria unita ma non me la fa aggiungere nella collaction e nel deck building come mai?
1 vote -
Wilcards
I had 2 mythic wildcards, I then used one and lost both
1 vote -
Missing Cards
For the last 24hours all the cards that I have been buying and winning in prizes are not appearing in my collection or anywhere else. What can I do to have them?
1 vote -
Game is skipping turns on too many tokens
Hello, I just played a ranked game against an enemy using extreme amounts of tokens 300+.
And because the tokens took so long to be played (even with auto-accept) it counted down my time and skipped my turn!
Is that a wanted strategy by you developers?
FIX THIS!
2 votes -
Missing Avatar
I had [Nicol Bolas, Dragon God] as an avatar in my collection. However, at some point in time, he disappeared from my collection of avatars entirely. I am not only unable to access the avatar, he does not appear as an option in my collection at all. I thought this was a purposeful removal that I wasn't made aware of, but now I am of the opinion it is a bug, and that I may have lost access to other such cosmetic items in my profile. I'm not sure what logs I can provide that would help.
4 votes -
No ability to set styles
Today I completed a historic artisan event and was awarded the generic parralax style for underground river. Because I really liked the borderless alternate BW art for the dual lands I'd already thrown some gold at that collection. Now I am forced to manually change that style every single time I want to make a deck with dimir colours. Why can't I simply select a preferred style for a card in my collection? What kind of third rate, incompetent team can't implement cosmetic preferences?
These seconds add up over time. You're eating up my life you trashy developers. Pull those…
1 vote -
Gems when not all rares collected
I received gems instead of a Rare/Mythic when I had collected all the cards from that set, knowing there is still one I want - hence why I'm buying that set - and because the second pack I I opened gave me another rare. It clearly says on the gem card that I would have had to have collected all the rares and mythics.
This is not my screen shot, but it shows the same thing for the gem card.
https://i.redd.it/p1l2lb06lkh81.png
I want my rare/mythic please.
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MUL_collection_MYT.png 2116 KB -
TLR_collection_RAR.png 2066 KB -
TLR_profile.png 1778 KB -
TLR_collection_UNC.png 2039 KB -
MUL_collection_RAR.png 2138 KB -
MOM_profile.png 1791 KB -
MAT_profile.png 1786 KB -
MAT_collection_MYT.png 2116 KB -
MOM_collection_COM.png 2066 KB -
TLR_collection_MYT.png 2047 KB -
MOM_collection_UNC.png 2063 KB -
MOM_collection_RAR.png 2075 KB
9 votes -
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Cards are not displayed in card style selection mode.
Cards are not displayed in card style selection mode.
2 votes -
Missing Mythic Rare and Uncommon Reward Cards
I purchased the Dominaria United Mastery Pass at level 1 and now I’m level 29 and haven’t received any of my Mythic Rare or Uncommon Reward Cards. I have gotten everything else as far as I’ve noticed.
Missing Mythic Rare = 6
Missing Uncommon = 103 votes -
1 vote
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Improve the Deck filtering and search to allow searching its content
Hello,
In the Decks panel of the client, could you please improve the search to allow searching the decks whose card names contain the text in the searchbox ? That way one could, for example, easily find all the decks containing "Shock" to either apply the newly aquired style for that card or either upgrade it to "Play with Fire".
More formats (at least Pauper, Artisan and the distinction between Brawl and the Historic Brawl) could be added to the deck filtering to better align it with the formats available in the deck builder.
Thanks and regards
1 vote -
Environmental Sciences
I can't find "Environmental Sciences" at Explorer format.
1 vote -
Unable to play Kozilek as Commander
Kozilek is not able to be your commander. It just gives a "network error" and "unable to save deck, please try again later". Been like this since the card has come out and no hot fixes have been done on it. Please update Kozilek to be playable in Brawl.
1 vote
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