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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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704 results found

  1. Booster pack

    Can't open mythic packs from Final Fantasy set. It just boots me back to the main screen. Please either fix or refund me my packs

    2 votes

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  2. Mythic

    Can't open mythic packs from Final Fantasy set. It just boots me out to the main screen. Please let me open my 20 mythic packs. If not, refund my gold.

    2 votes

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  3. Profile shows missing colorless uncommon from Tarkir, but when i filter for it in collection, nothing shows up

    I am missing exactly 1 card from the set according to profile, but when I go to collection and check Tarkir and not collected, nothing shows up. As a completionist, it's driving me a little batty! What card am I missing?

    1 vote

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  4. Collection Count Incorrect

    When viewing 'Collection' in my 'Profile' on Mac, for the 'FINAL FANTASY' set I am shown to have collected 108/109 uncommons, but when I check my collection I have collected all 109. I expect the count to be accurate.

    1 vote

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  5. Moving Cards from Best of 3 to Best of 1 Sideboard doesn't work.

    This was attempted on PC.

    To reproduce bug:
    1. Import the attached deck.
    2. Open the deck to edit it.
    3. Go to the sideboard.
    4. Attempt to swap an Orim's Chant in the best-of-1 sideboard with the Tendrils of Agony in the best-of-3 sideboard so it'll show up if you play best of 1.
    5. Click done to save changes.
    6. Re-open the deck and go to the sideboard.

    Actual Results:
    The deck stays the same. The Tendrils of Agony remains in the best of 3 sideboard.

    Expected Result:
    The Tendrils of Agony should move up to the best…

    2 votes

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  6. Arabian Night old set, new “Ancient” category? Maybe?

    The Arabian Nights set was unique. Desert lands with a new “Ancient” card type. Not legendary but similar? Or Mythic set with Zeus and the classic gods and their equipment… flying shoes, helm of invisible etc. Hera’s Blessing would be a white enchantment for example. Zeus Bolt is red lol

    1 vote

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  7. change sideboard

    Problem: Cannot put 4th card into sideboard. (Ex. already 3 copies of "Pick Your Poison", then cannot add extra 1 copy)
    Device: Windows PC and iOS

    Format: Standard

    Anybody who has same trouble? Could you teach me any method to solve this bug?

    2 votes

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  8. When crafting "Day of Judgment" with wildcards, you will use rare wildcards instead of mythic wildcards.

    When crafting the Mystical Archives version of Day of Judgment, a rare wildcard is used.
    Day of Judgment is a mythic rare.
    The mythic rare Crux of Fate, which is included in the same set, uses a mythic rare wildcard.

    1 vote

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  9. Unable to put 4 copies of a card in my sideboard

    I am playing on Android.
    When I am building a deck drag & drop a card from the main to the sideboard doesn't add it if the deck contains 4 copies of the card. Since as far as I know this is the only way to add cards to the sideboard I am unable to put a full playset in my sideboard, which is quite annoying.
    I believe this issue started around the release of TDM Alchemy
    Thanks for your consideration

    2 votes

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  10. Banning Hare Apparent or token abusers

    Ban Hare Apparent or cards that do crazy things with tokens. Baylen the Haymaker and other such cards just allow one player to basically play solitaire while the other player is forced to sit unless they want to concede the match.

    7 votes

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  11. draft

    just had to purchase the alt art of 2 cards i drafted just to use them in the draft i drafted them in, wouldnt let me use them otherwise, doesnt seem fair/right

    1 vote

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  12. BRAWL DECK CREATIOIN BUG

    When trying to create a brawl deck I get the error that my deck has duplicates of a card, which i dont.

    Commander

    1 Kaya, Geist Hunter (VOW) 240

    Deck
    1 Voice of Victory (TDM) 33
    1 Dalkovan Packbeasts (TDM) 7
    1 Avenger of the Fallen (TDM) 73
    1 Mondrak, Glory Dominus (ONE) 23
    1 Elspeth, Storm Slayer (TDM) 11
    1 Dalkovan Encampment (TDM) 253
    1 Duty Beyond Death (TDM) 10
    1 Concealed Courtyard (OTJ) 268
    1 Concealed Courtyard (KLR) 282
    1 Caves of Koilos (DMU) 244
    1 Restless Fortress (WOE) 259
    1 Temple of Silence (FDN) 704
    1 Drivnod,…

    1 vote

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  13. Tarkir mythical

    The mythical card reward from tarkir dragonstorm battle pass nr 69 i got a rare from thunderjunction (it was a dragon though) instead of a mythical card.

    1 vote

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  14. Suggest adding Foundations Jumpstart cards to expansions in deckbuilder and collection viewer

    I appreciate the quick action to alleviate user issues on the launch day of Foundations Jumpstart.
    When I use the collection view to see my new cards from Foundations Jumpstart, I am unable to select an expansion view that shows these cards. The powerful filter does not have Foundations Jumpstart in the expansion list. Also, while I know I have some Foundations Jumpstart cards that are appearing as new cards, for now, in my collection view, none of the other expansions that are similar lead to filtered results that show these cards. I can turn on Foundations itself (the main…

    7 votes

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  15. old cards coming back?

    You brought back "channel"... what about "Fastbond", or "scrollrack", or "Isocron Scepter"? Is or has there ever been a 3 casting cost artifact that lets you play an extra land each turn? "is/are the ability "Banding", "Rampage" gone for good? How you stop huge green creatures.. team up on it. Can a card tutor/search/take a card from your opponents Side Board... Faye of wishes, for their cards, not yours. Black Fairy wish? Not quite heist, similar. Can a card "swap hands" with opponent for a turn or more?

    1 vote

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  16. New idea maybe?

    Old card I want back... "Squirrel Basket". How about a land that when it comes into play... you proliferate, or they get a poison counter, or a planes walker gets a counter.. or removes a counter. Can a land take a poison counter OFF. More interactive environment.. like the lava fall that you click and the monster comes out, pillars that you click to crumble. "Mini games".. if you win cause the opponent takes too long. You win a extra "timer counter", or a "Player Head trophy" token or something. Red Kobald's for zero casting.. old school. Treefolk!! "Singing Tree"...…

    1 vote

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  17. Lae'zel, Illithid Thrall art style won't apply in Brawl as Commander

    Lae'zel, Illithid Thrall art style won't apply in Brawl deck as Commander.

    When you set Lae'zel as the Commander it asks you to pick a color for deck building but the game will take away the full art style and you can't set it.

    1 vote

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  18. タルキール龍嵐録のカードすべて4枚ずつ集めたのにコレクター実績が解除されない。

    タルキール龍嵐録のカードをすべて4枚ずつ集めたのにコレクター実績が解除されない。これのためにパック購入したんだが、、、

    1 vote

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  19. Card style

    I recently purchased the card style for "Mazemind Tome "at the store, but it is not being applied. Since I used gems to make the purchase, if you do not intend to fix this bug, I would like an immediate refund.

    7 votes

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  20. made a token of regular creature when card said make a token of artifact creature

    So two things, I encountered a guy with some instant that show a few paws as payment. I don't know what that's all about, it said choose one or more of these three things. One of the things was making a token of an ARTIFACT creature, then he proceeded to make a token of a non-artifact creature. What's up with this? I hear MTG is just pay to win game nowadays ... Is this guy hacking or something? What's going on?

    1 vote

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