MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1610 results found
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Sideboard
Sideboard
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Log20200521_020312.log 1380 KB -
Log20200521_020312.log 1380 KB -
Log20200510_144708.log 26 KB -
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bug.png 956 KB -
Log20200503_192629.log 6580 KB -
Captura de pantalla (15).png 1699 KB -
Log20200419_171849.log 347 KB -
Log20200418_163005.log 65 KB -
Log20200418_162419.log 22 KB -
Log20200418_162824.log 44 KB
117 votes -
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Decks have been deleted
All of my Favourited decks have been deleted, it looks like the addition of the new player decks to my collection ticked me over the 75 deck limit, and rather than deleting my least played/incomplete decks my decks that I actually play with every day have been deleted
4 votes -
Card missing from collection
Give us the steps to reproduce the bug:
Open packs.
Notice the cards that you get.
They don't appear in my collection.
I am missing an Orvar, the All-Form. I noticed that Koma, Cosmos Serpent didn't appear in my collection at first. I waited a couple of days and it appeared. However, this is not the case with Orvar. I wonder what other cards I am missing.Could you please give my account some wild cards to account for the missing card(s)?
I will NOT continue to pay money for virtual cards that disappear.Note which platform you’re using:
Android.…13 votes -
New cards missing
I’ve been missing several cards (notably rare and mythic rare) cards from new packs I just opened.
On at least 4 occasions, I opened a pack to find a card that I really want to add to my existing deck, then go into deck builder immediately, and the new card is simply missing. I search by name, rarity, colour and nothing...
This seems to happen quite often.
7 votes -
Card styles don't work
I'm using iOS and purchased card styles of "Ruin Crab", "Hypnotic Sprite" and "Brazen Borrower" at 4/30/21. But they don't apply at playing, only apply at deck building.
9 votes -
Product Suggestion
Im getting tired of having to buy single packs with coins. I would like a way to buy multiple pack at once with coins.
19 votes -
Original version still show in Historic Brawl decklist
Historic Brawl decklist still use the original version of Esika Chariot (as shown in screenshot). This makes the deck illegal for Historic Brawl.
I have no such issues with Omnath and Alrund's Epiphany, the other two cards with rebalancing.
1 vote -
Missing rare wildcards
This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.
21 votes -
Unable to save selection for default card style from collection screen
Reproduction steps:
1) Click on Decks > Collection to browse cards
2) Click on a card with a custom style displayed
3) Choose the normal card style and click Select
4) Chosen style displays in collection
5) Close collection screen and go back to Home screen
6) Return to collection screen and navigate to the same cardExpected behavior: card remembers the style selected previously
Actual behavior: custom style is still displayedNote: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.
73 votes -
Non Standard Tutorial Cards In Standard Ranked
I have played at least three ranked standard games today where at non standard cards were played. Once was the card Murder and the other two times it was Unsummon. If you go into deck builder and select standard for your deck and for the card search these two will not appear. Yet somehow cards that aren't standard and are tutorial cards are able to be played in standard ranked. This is completely unacceptable and you all need to fix this. In my eyes and in many others this is blatant cheating. These people who are doing this know exactly…
19 votes -
deck quest not showing up
Hi, I just recently started playing again, and I am not getting the multi color deck quests. I have all the current mono colored decks, but there's not quest to start getting the dual color decks.
16 votes -
snow lands
Basic or dual Snow Lands (all common) are illegal in Pauper or Artisan decks.
11 votes -
Duplicate Protection Not working
Duplicate Protection is still having troubles (and this site justs sits at "posting comment" forever for pictures). I had it happen right before logging out in this log.
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MTGA 6_13_2020 10_01_53 PM.png 1084 KB -
MTGA 6_12_2020 2_17_42 AM.png 1145 KB -
MTGA 6_10_2020 6_36_15 PM.png 1120 KB -
MTGA 6_5_2020 5_52_35 PM.png 1200 KB -
MTGA 6_3_2020 11_16_41 PM.png 1159 KB -
MTGA 6_1_2020 12_35_07 PM.png 1170 KB -
MTGA 5_31_2020 3_53_59 PM.png 1255 KB -
MTGA 5_29_2020 8_00_38 PM.png 1125 KB -
MTGA 5_26_2020 8_34_52 PM.png 1057 KB -
MTGA 5_26_2020 5_11_39 PM.png 1240 KB -
MTGA 5_23_2020 6_31_00 PM.png 1345 KB -
MTGA 5_18_2020 9_28_47 PM.png 1081 KB -
Log20200613_220224.log 2 KB
40 votes -
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Quest for new deck did not award deck
Today I did the color quest to get the deck with the shark on it. (25 White or Green spells) Once Finishing this quest, I did not retrieve the deck and the quest is now on a cool down.
I was really looking forward to this pre-con also.1) Have daily quest (play 25 W/G spells) to unlock new preconstructed deck (UB)
2) Play in Standard 2021 Play queue
3) Complete quest during Standard 2021 Play match
4) See reward for completing quest, Shark deck
5) Click "claim prize
6) New Deck not in decks
Can I get my deck?32 votes -
8 votes
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No Mythic Rare wildcard reward
I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.
29 votes -
Earn A Deck Not Awarding Deck
I'm not getting the correct daily rewards on my account, today I didn't get the deck I was getting on a daily basis.
In daily missions. I was supposed to win a new deck today, I completed the mission but I didn't receive it. The last one I received yesterday was DIMIR HOUSE (black and blue).
61 votes -
missing cards in deck
I'm playing with Keep the Peace deck. I was going to rebuild it and noticed that it shows I have tactical advantage in the deck. When I add the rest of the tactical advantage cards, it only shows 3 in the deck. I have 4 total. When I complete the deck, it shows I have 59/60 cards. I've uninstalled and reinstalled the game with no luck.
8 votes -
Deck Builder crashes
Arena crashes recently while deckbuilding without saving the current deck. It happens mostly when you check for deck stats.
It extremly annoying when you can't brew decks and have to copy paste your deck from the internet just because the deckbuilder its programmed poorly.
34 votes -
CARDS DISAPPEARED
Hi, after many months i'm back on this game and i've noticed that a lot of my old cards have been disappered! Anyone can tell me how its happened? Especially cards from my old control decks but in general i ve lost a lot of cards!!!
15 votes
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