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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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530 results found

  1. Duplicate protection bug

    There is an error where rares on the bonus sheet for Through The Omenpath were not protected against duplicates. This causes rares to be gemmed even though there are still some remaining.

    Similarly, the Stellar Sights on the bonus sheet for Edge of Eternities also have no protection against duplicates.

    This is a bug that causes losses to players, so please fix it immediately.

    Previous sets properly had duplicate protection on the bonus sheets.

    6 votes

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  2. "Anti" theme/ability?? new idea

    Creatures with "Anti" anything ability would cancel out the other creatures ability. Anti trample creature would CANCEL the creatures attacking trample ability if the creature blocking had "anti" that. First strike, any color, creature, spell, enchantment, "anti" ability?? A spell with "anti flying' put on a creature would ground it. Apply "Anti" to things. Is "Rampage" or "Banding" going to come back? Banding is just Reverse trample basically. the ability to assign damage to your creatures.

    1 vote

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  3. Unable to reach edit deck screen

    Unable to go to edit deck screen for a few days now. Once I tap the blue edit button it stays on a waiting for server screen and I have to hard close the app.

    3 votes

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  4. jump in

    Hi I have been playing the new jump in avatar edition not the midweek magic version and none of the rares and mythics have been added to my collection.

    4 votes

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  5. card sleeve

    Bug: I purchased the pre-release items for Avatar, including the Appa sleeve. I didn't select set as default when it popped up in the "acquired items" when I logged in. I went back later to select it and it shows locked and when I click on it, the corner button sets to "store". When I click on that it takes me to the store but it's not available for purchase in the store (probably because I already own it). I tried logging in and out again, but that did not resolve the problem. Is there some way to resolved this…

    3 votes

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  6. invalid deck

    I'm getting an "Invalid Deck/This deck contains the following issues: Deck contains cards not in your collection" error. I've used this deck as recently as yesterday and I haven't changed anything. Please help.

    1 vote

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  7. Bug / Wildcards lost

    "Yesterday, I used wildcards to craft 3 copies of Kona, Rescue Beastie for a new deck and played several matches with it. Today, the game is telling me that the deck is incomplete.

    Upon checking my collection, the 3 copies of Kona are missing, even though my wildcard count has decreased accordingly. Could you please check my account logs and restore the missing cards or the spent wildcards? Thank you!"

    2 votes

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  8. deck builder - Bugged decklist checking

    I have my client open and I noticed at the bottom of my selection of decks that on of my decks I have used in the past suddenly says I am missing a card and it is no longer in my collection. I go into the decklist to find the card but it still shows 100/100 for the quantity. No recent ban changes that I can see have affected this list. See attached

    2 votes

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  9. no wildcards refunded after bans

    no wildcards refunded after bans, and I crafted all

    2 votes

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  10. 1 vote

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  11. Abundant countryside

    Abundant countryside is not an available card.

    1 vote

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  12. Cannot open vault

    Cannot open the vault at over 100%

    4 votes

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  13. Modern Horizon

    Joind MH3 Direct and can only a few cards. Its bugged.

    5 votes

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  14. Magic Arena

    MH3 Sealed pools for the Arena Direct only display a handful of cards. It is impossible to build a legal deck.

    5 votes

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  15. vault rewards isn't working

    Vault icon is lit up and rewards are at 102%. When going to click on "vault rewards" icon to receive rewards. Game goes to loading screen and then just spins back to home page. No rewards received. Icon still lit up to display rewards are available.

    4 votes

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  16. Brawl deck not working

    I decided to try Brawl out and saw a deck in the store that looked like a fun one to start with. I paid about 8000 gems for it. The problem - it is bugged. I can't edit it, there is a problem with the format (says brawl but also says only 60 cards?) and most of the card are bright red like they were banned. I did message support, it has been about a week and all I have so far was the suggestion to come here. So here I am. If it is something I am doing wrong,…

    1 vote

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  17. not receiving rare wild cards from november 10 ban list.

    Hello, I'm not sure if this is something that is still being worked on or not, but I have not been receiving rare wild card refunds from the November 10 ban list.
    for example I didn't get my rare wild cards from proft's eidetic memory, however although I am not sure, I think my mythic wild card count did increase, I know it was an issue with my rare wild cards because my rare wild card count is at zero and when I logged in today it didn't increase, while if I'm not wrong my mythic wild cards did increase,…

    1 vote

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  18. No wildcards after the pioneer and brawl bans

    I had most of the banned cards crafted, and only received the wildcards for the standard bans.
    since i mostly play pioneer and brawl, it should make sense that i got those wildcards back too

    4 votes

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  19. Wildcard Refund Error

    After the Brawl Bans, I was incorrectly refunded the wrong amount of Wildcards, mana drain, ancient tomb, chrome mix, and strip mine were all in my collections and I received 1 rare and 1 mythic wildcard and that’s all.

    3 votes

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  20. Lorwynn mastery pass bugged

    Still waiting for the 3 Lorwynn boster packs that I should have received at Level 4 in My mastery pass

    1 vote

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