MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1387 results found
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Ogre Chitterlord art style steals gems
If you purchase the art style for Ogre Chitterlord, the client subtracts 1,000 gems from you but you don't get the style. The client still shows the style greyed out in the menu but the style will actually be applied in your deck. If you try to play a game with the deck, the client will throw an error saying it cannot submit the deck. I've opened a support case about this before months ago after trying to purchase the skin several times and was able to get my gems refunded. I bought the skin again recently to see if…
1 vote -
not first card labeled as first
When opening packs, all cards that I don't have 4 of, are labeled as first regardless of weather or not I already own a copy of that card. I'm running android. This was a problem before Ixalan came out, but I thought it might get addressed without me having to post about it.
It would be nice to show a vault or treasure chest water mark on commons and uncommons that I have 4 of and a gem mark over rares and mythics that I have 4 of already when opening packs. If possible, it would be great if you…
40 votes -
wastes
When wastes are included in a deck there is a server error preventing it from saving. Both regular and full art wastes have this issue.
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Magic The Gathering Arena 2022.12.16 - 11.54.09.02.DVR.mp4 44424 KB -
bug2.png 1152 KB -
bug.png 652 KB -
500years.png 1229 KB -
2022-12-14 19-21-58.mp4 6962 KB -
Screenshot_20221214-112136_Magic.jpg 379 KB -
Screenshot (190).png 877 KB -
Screenshot (191).png 602 KB -
Network Error Wastes.png 943 KB -
IMG_1279.jpg 1112 KB
374 votes -
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Sperate DeckBuilder from Collection
Please separate Deck builder from Collection add another tap on my main interface alongside HOME,PROFILE,PACKS,STORE,MASTERY + COLLECTION to help with organizing the areas from not only visual aspects but a psychological one as well
5 votes -
Sideboard didn’t work
I can’t side in any card by touching
9 votes -
Taste of Power Achievement
I cast both Jet Mox and Time Walk on the same turn, after spending almost all of my wildcards and coins get boosters. Went looking for the achievement just to go empty handed...
Wizard outgh to now better...2 votes -
Two Mythic cards were not received as reward for Mastery Pass AetherDrift (level 9 and 12)
I didn't receive rewards for Mastery Pass AetherDrift (level 9 and 12) for 2 Mythic Cards (4 mythic rewards total). In attachment is log after getting to level 12
Could not attach log, too large
2 votes -
Sideboard only showing 4/15 cards when in deckbuilding
I am trying to modify my sideboard for my timeless Bo3 with the new set just dropping. My sideboard states that it has 15 cards in it, but only my companion and 3 additional cards show. I have not modified anything. I am able to add cards, but then it says that I am over the 15 card limit.
14 votes -
Pack bug
Bought a MYTHIC pioneer masters pack and, guess what, got a RARE wildcard. I just want my mythic, my new Ashiok, not... this :-(
P. S. Played on android, and, kinda, was too shocked to see this pull to make screenshot of pack, but can show this:2 votes -
card style
PC platform
I purchased the card style for the Overlord cycle in the store, but only the “Overlord of the Mistmoors” card style is not showing up.6 votes -
Normal version of Guide of Souls will not appear in Brawl.
(On iOS) When attempting to add the normal version of Guide of Souls into my Brawl deck only the Arena specific rebalanced version of the card will appear.
1 vote -
BUG - Foundations Set Mastery not showing s completed despite owning 4 of every card in the set.
Foundations set Mastery not showing as completed when I have collected 4 of each card. Colorless uncommons showing as missing two cards but I have 4 of every card in the set and 4 of every card in the Foundations Jumpstart set.
2 votes -
Did not receive wildcards for Leyline of Resonance Ban
When I logged in after the update to ban Leyline of Resonance, I got the popup declaring that the card was banned, but I do not believe I received any wildcards. I had all four copies pre-ban. This was on iOS.
5 votes -
Bug that allows legendary vehicles to be set as Brawler Commander.
Bug that allows legendary vehicles to be set as Standard Brawler Commander.
When selecting Commander in the search section of the MTG Arena, the legendary vehicle comes up. They can be set as Brawler Commander and registered as a legitimate deck. However, if you try to play against them with that deck, you will not be able to play against them due to a submit error.2 votes -
Not receiving booster packs from Aetherdrift Mastery.
Should have received a DFT pack at levels 2, and 4. None were received.
PD: I received the orb at level 5.
1 vote -
Utopia Sprawl vanished
I had utopia sprawl in a deck, I copied the decl to clipboard from arena and uploaded the deck to make a copy. I was modifying the deck, it said I only had 3 utopia sprawl crafted and in deck so I added a 4th, I'm not sure if I originally had 3 o 4, anyway I later in the editing hit the new copy of utopia sprawl waiting to be crafted on the deck list, it seemed to glitch getting stuck semi transparent and maybe red I don't remember for sure. I figured it was just latency, anyway I…
2 votes -
Not getting cards given for free because of duplicate protection
Being a long time player and spender, I have a very healthy collection.
With the Foundation release, I was unable to get a bunch of cards that everyone else got for free because of "duplicate protection".
When I asked for them to be given to me, customer support wouldnt help and instead suggested I come here to complain about it.
After playing for years and spending a not insignificant amount of money on this ****** product, being punished for having a full collection to the point that I have to spend more wild cards to get things others got for…
4 votes -
Common Wildcards obtainability
So, this is about common Wildcards. Why can I buy for P2W rare and mythic Wildcards but I can't buy common wildcards???? The drop rate is low... Since you still refuse to add pauper events in the game, we wanna play that with friends but there is no way for us do that because you run out of common wild cards basically immediately.
Can you tell me how to get more? No, buying packs isn't the way because that would cost me even more than buying rare/mythics Wildcards from the shop... Give us a way to easily get common wildcards.…
1 vote -
Incorrect Mana Value of hybrid card from TDM in collection
At collection, the new cards with hybrid mana costs, from Tarkir Dragonstorm, are displayed as mana value = 3, when their actual mana value is 6.
In my experience, in-game interactions correctly recognize the mana value.
Images for reference comparing the search results in Arena and on Scryfall.1 vote -
Liliana of The Dark Realms alt skin not showing
So I have the alt skin for Liliana but when I add her to my deck and click on apply styles it only shows the original. I manually tried to swap her skin and it shows her alt skin is selected but it doesn't show.
1 vote
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