Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


2595 results found

  1. プレイしたカードが解決されなかった

    ドラフトの対戦中、プレイしたカード(精髄の吸引)がスタックに乗ったが、解決されなかった。手札にも戻らなかった。その結果、敗北した。(11月14日の最後の対戦)

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. At the standard event card ban doesn't work.

    At standard event card ban doesn't work. Had to change my deck and remove from it Facelless Haven to paticipate in the event. Now I paly against decks that have faceless haven and they can use it. Ii suppose it is a bug, bc i can't see other expllanation why some people can play with faceless haven and some can't

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. orb

    I have finished mastery but I'm missing an Orb. Any reason why? See attached for more details.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. out of the shadow event

    During two consecutive match of an "out of the shadow event" some of my creatures who got the "perpetual" +1/+1, (with the purple text) once they entered the battlefield lost the buff causing a defeat and a loss of money.

    The linked image show how creature in my hand are still modified but Nighthawk scavenger isn't anymore

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 5th copy of card for Slow Start event

    Is there a "5th copy protection" for events such as the current Slow Start event? I opened a 5th copy of Doomskar as my first prize for winning a game but did not receive gems as compensation.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 忍術コスト

    クイックドラフト中に毒血勢団の影歩きの忍術コストが正しく表示されない

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. スロースタート

    スロースタートにてデッキを一度選択したら変更できない

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. [BUG] Incorrect Loss registration Alchemy Meta Game Challenge

    On 26-3-2022 at 11:50 I played my 5th match in the Alchemy Meta Game Challenge and I won the 2 necessary games to get the win, but after the win I am sent back to the event page and it registered as a loss. The meta game challenge is really hard to get to 7 wins and I was going for it. Now I missed out on my possibility to get 7 wins straight. I have attached proof of my wins.

    Please give me the 7 wins reward (5k gold and 30 packs) or restore my progress, so I can…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Lanzo una carta y se congela la pantalla completa

    En repetidas ocasiones, pasa esto en medio de una partida. Ya cansa y da ganas de dejar el juego por estos inconvenientes. Así como en esta ocasión me ah pasado en medio de drafts. Y eso provoca más enfado de mi parte. Mi sugerencia es que optimicen el juego en android.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. MTGA crimson vow premier draft rewards not awarded

    Completed Crimson Vow premier draft about 9pm UTC-7 tonight with a record of 6 wins and 3 losses, I clicked the button to claim rewards and was returned to the main menu without receiving the gems or packs

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Mtg crash on iPhone after chat

    Hi, I was in my fifth game of a quick draft on my iPhone 11, my opponent said hello on their first turn. I played a land and responded with a hello. As soon as I did, my screen froze and my app crashed. I loaded the game back up, entered the match and as I did I could see my timer was running out, so I quickly played an island. It looked like I had played the land out, but on my turn three, I could not play a land card. After I did play my third land, I…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Bug

    Despues de utilizar "descubrir la fórmula" no se descuenta perpetuamente el valor de las cartas que tenia en mi mano, no me deja jugar "dividir entre cero" por 2 manas. Adjunto foto

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. draft

    Perdí mi ficha de draft

    Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. draft

    Perdí mi ficha de draft

    Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. draft

    Perdí mi ficha de draft

    Jugando en Windows, el draft dejo de repartir y cuando vuelvo a iniciar sesión las cartas se habían elegido aleatoriamente sin poder competir en el draft.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Mad Science Alchemy. Screen freezes and restarts when playing card.

    During several games and several times no game, the screen freezes for several minutes, the moment I play a card then the application restarts and my turn is over, it has already cost me 2 defeats. Thank you for doing the necessary so that I can redo the event

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. New Mad Scientist format unplayable.

    The Mad Scientist format that cost 2000 gold and each instant or sorcery cast that player amasses an army.

    First game. 2nd turn by opponent his first instant and amassing froze the game but instead of kicking me out it went to a black screen and after 5+ minutes I had to restart the program. Came back and I got a game loss.

    2nd game. Opponent amassed twice no issue. But the third one was the same. Froze, black screen, minutes of just black and had to restart. 4th turn game lost to for me.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. two times the same opponent in the same traditional draft

    Today I got two times in the row the same opponent with the same deck.
    Of course this was aggro to my midrange :C. You have no shame. I demand full reimbursement.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base